Zhangjiajie Hero Boutique Hotel

Hotels
8.9 (134 reviews)
S102, Indigo Plaza, Guanliping Community, Guanliping Office, Yongding District , Zhangjiajie , cn

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Breakfast limited options
Noise due to renovations

Categories

Cleanliness
8.54
Some mentioned issues with room cleanliness due to ongoing renovations.
Service
9.31
Staff were attentive and helpful, assisting with directions and room relocation.
Location
9.55
Excellent location near Tianmen Mountain and various dining options.
Room Quality
8.8
Spacious and comfortable rooms with good facilities, but some mentioned issues like privacy.
Amenities
8.83
Standard amenities available, could improve breakfast options.
Value for Money
8.89
Overall a good value considering location and room quality.
Food and Beverage
8.14
Breakfast options were limited and some reports of noise.
Overall Experience
9.11
Guests enjoyed their stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:02

Property Description

Convenient Location

Within close proximity to Zhangjiajie's top attractions, including Zhangjiajie National Forest Park and Tianmen Mountain Ticket Office.

Comfortable Accommodation

Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, private bathrooms, and free WiFi.

Dining Options

Indulge in a variety of dining experiences, including an on-site restaurant serving delicious American cuisine.

Experience comfort and convenience at Zhangjiajie Hero Boutique Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 134 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.55
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.89
Food and Beverage: 8.14
Overall Experience: 9.11
R
Raven • couple • us
10
Pros:

The manager / host. They were amazing! He was so kind. He helped us navigate the city and get to our destinations on time. I felt so safe.

Cons:

Everything. It was amazing

2026-06-16 • via Nuitee
N
Nouf • family_with_children • sa
9
Pros:

Thank u

Cons:

اسم الفندق مختلف عن اسمه في بوكنق

2026-06-15 • via Nuitee
L
Laurence • couple • fr
8
Bon emplacement et bon rapport qualité prix
Pros:

Précité du centre et du téléphérique

Cons:

RAS

2026-06-14 • via Nuitee
M
Marian • couple • gb
10
Perfect hotel for a trip in Zhangjiajie.
Pros:

Our stay was perfect at the hotel. Nothing bad to say about it.

Cons:

Nothing.

2026-06-13 • via Nuitee
G
Gabriela Alicia • couple • cl
10
Excelente hotel y buen precio
Pros:

El hotel está atrás de la estación de teleférico y bus para llegar a tianmen mountain, 5 a 10 minutos caminando. El edificio se llama Metropolo
Es excelente relación precio calidad, aunque solo nos quedamos una noche. El hotel es excelente
Además, nos guardaron las maletas por un día y medio y Chen de recepción me ayudó imprimiendo un documento urgente que necesitaba.

Cons:

Todo estuvo bien, no hubo nada malo
Quizás como algo malo puede ser que el nombre del hotel es difícil de encontrar para tomar el Didi.
El edificio es Metropolo y el hotel en Didi lo encuentras por Metropolo Jinjiang hotels

2026-06-07 • via Nuitee
W
Windy • couple • lu
9
Pros:

Very good price for the quality of the hotel .

2026-06-03 • via Nuitee
J
julio cesar • couple • br
10
Ótimo custo benefício
Pros:

Localização, bem perto do teleférico. O quarto é muito moderno e com controles inteligentes da cortina e das lâmpadas. O banheiro é muito limpo e o vaso é eletrônico

2026-05-26 • via Nuitee
L
Lorenzo • couple • it
7
Normale
Pros:

Posizione

Cons:

Non eccelle in nient’altro

2026-05-23 • via Nuitee
F
Francisco • solo_traveller • ar
10
2026-05-20 • via Nuitee
L
Lam • solo_traveller • ca
10
Love this hotel!
Pros:

Love the location! 6 min walk to be shuttle bus to take you to Tianmen Mountain/fairy fox show. Local delicacies across the hotel. The hotel was under a different name on Amap: Xioncheng Hotel and it was a bit difficult to find from the outside.

They upgraded our room as there as an ethnic minorities cultural event where they were playing music and the staff informed us that it might get noisy, but we didn't hear anything in the room. The room itself was very modern, clean and quite comfortable! Staff did not speak English but we were able to use translation. Super friendly staff though!

Cons:

I liked everything about the hotel, and its quite a good price ($70 CAD per night).

2026-05-19 • via Nuitee
S
Stefano • couple • it
9
Very nice hotel
Pros:

The hotel Location was great and very close to the Tianmen mountain ticket office. The room was big, clean and modern.

Cons:

They told us that we had to pay a 3% fee if paying with Visa card kind of forcing us to pay with Alipay.
The staff did not speak English.

2026-05-17 • via Nuitee
I
Ines • couple • es
10
2026-05-16 • via Nuitee
M
Marina • couple • es
10
Muy bien
Pros:

Habitación limpia y cómoda, ubicación perfecta para ir a la montaña Tianmen. Rodeado de comercios y restaurantes.

Cons:

Nada, todo fue perfecto

2026-05-13 • via Nuitee
M
Marta • couple • es
10
2026-05-12 • via Nuitee
O
Oriol • couple • es
9
Nos ayudaron en todo
Pros:

Es perfecto para visitar las montañas de avatar.

2026-05-10 • via Nuitee
A
Alex • extended_group • nz
10
Easy value for money in a great location
Pros:

Front counter staff were great and the location and service was excellent.

Cons:

Nothing. It was a little bit difficult to find, that’s all.

2026-05-07 • via Nuitee
A
Ans • solo_traveller • mx
9
Pros:

La uvicacion

Cons:

Medios de pago

2026-05-06 • via Nuitee
M
Miguel Angel • couple • es
10
Para repetir
Pros:

Las instalaciones la limpieza el personal todo

Cons:

Todo perfecto

2026-05-01 • via Nuitee
E
Eleonora • couple • ar
9
Visitando la puerta del cielo
Pros:

La ubicación es excelente si vas a entrar por la Línea A a Tianmen mountain. La habitación era muy cómoda, la limpieza estuvo bien, la atención del personal fue muy amable, ya que nos ayudó a reservar el Didi para el día siguiente porque no podíamos encontrar la dirección en chino de nuestro próximo hotel.

Cons:

Que tiene otro nombre... alla se llama Marco Polo, no podíamos estar seguros que era el hotel de nuestra reserva. No sé si será un problema de traducción.

2026-04-30 • via Nuitee
N
Nicolás • solo_traveller • uy
10
Pros:

La ubicación es excelente y la habitación muy limpia. Super recomendable

2026-04-22 • via Nuitee