Zhangjiajie Hero Boutique Hotel

Hotels
8.9 (143 reviews)
S102, Indigo Plaza, Guanliping Community, Guanliping Office, Yongding District , Zhangjiajie , cn

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Breakfast limited options
Noise due to renovations

Categories

Cleanliness
8.54
Some mentioned issues with room cleanliness due to ongoing renovations.
Service
9.31
Staff were attentive and helpful, assisting with directions and room relocation.
Location
9.55
Excellent location near Tianmen Mountain and various dining options.
Room Quality
8.8
Spacious and comfortable rooms with good facilities, but some mentioned issues like privacy.
Amenities
8.83
Standard amenities available, could improve breakfast options.
Value for Money
8.89
Overall a good value considering location and room quality.
Food and Beverage
8.14
Breakfast options were limited and some reports of noise.
Overall Experience
9.11
Guests enjoyed their stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:02

Property Description

Convenient Location

Within close proximity to Zhangjiajie's top attractions, including Zhangjiajie National Forest Park and Tianmen Mountain Ticket Office.

Comfortable Accommodation

Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, private bathrooms, and free WiFi.

Dining Options

Indulge in a variety of dining experiences, including an on-site restaurant serving delicious American cuisine.

Experience comfort and convenience at Zhangjiajie Hero Boutique Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 143 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.55
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.89
Food and Beverage: 8.14
Overall Experience: 9.11
D
Daniele • couple • it
9
Non potevamo chiedere di meglio
Pros:

Struttura super consigliata, posizione centralissima dietro alla funivia per la Tienammen Mountain. Interni confortevoli, provvisti di qualsiasi servizio: tappi per orecchie, caricabatterie con presa cinese.. Piccole accortezze che fanno davvero capire quanto si abbia a cuore la clientela. Servizi comodissimi, lavanderia e agente/interprete prenotazioni per i parchi con largo anticipo per permettere la garanzia del posto. Personale gentilissimo, davvero i nostri complimenti per l’attenzione e la cura riservataci. Grazie!

Cons:

Nulla, tutto perfetto.

2026-07-22 • via Nuitee
L
Leane • couple • fr
6
Pros:

emplacement idéal

Cons:

NE RÉSERVER SUTOUT PAS LES ACTIVITÉS VIA L’HÔTEL, on a eu que des problèmes avec l’activation des billets avec le passeport… bien dommage au vu des prix des activités
Le deuxième point négatif est qu’il y a des travaux en continue à côté de l’hôtel … donc on entend le bruit la nuit ..

2026-07-20 • via Nuitee
M
Mas Soler • solo_traveller • es
9
Molt bona ubicació.
Pros:

Han estat molt amables, ens han facilitat la compra de les entrades.

Cons:

Pots sentir l'enlairament dels avions.

2026-07-20 • via Nuitee
O
Olga • solo_traveller • es
9
Pros:

Es un hotel moderno y cómodo y está muy cerca de donde se coge el teleférico o bus hacia la montaña deTianmen. El personal de recepción habla inglés y son muy amables.

2026-07-19 • via Nuitee
J
Jan • couple • se
10
Lyhörd personal.
Pros:

Personal läget rummet vi gillade allt. De har engelsktalande personal som kontaktar dig i förväg innan du kommer till hotellet. De ordnar alla möjliga utflykter

Cons:

Ingenting

2026-07-04 • via Nuitee
B
Britt • couple • dk
10
2026-07-03 • via Nuitee
H
Hoz llorente • solo_traveller • es
10
2026-07-02 • via Nuitee
A
Alejandro Borrella • solo_traveller • es
7
Pros:

La localización es muy buena, a 5 min andando de la estación del teleférico de la montaña de tianmen.
Habitación completamente reformada, todo muy moderno.

Cons:

Huele muchísimo a tabaco en todo el hotel, especialmente en los pasillos
Difícil de localizar con amap, ya que comparte edificio con otros hoteles y por el nombre de Booking no sale (buscarlo como jingjiang metropolo hotel en amap)

2026-07-01 • via Nuitee
Y
yunsung • couple • kr
6
2026-06-29 • via Nuitee
F
Florian • solo_traveller • fr
10
Pros:

La propreté
La qualité du personnel

2026-06-27 • via Nuitee
M
Mathias • couple • es
9
Agredable
Pros:

Es de muy buena ubicación para disfruta en la noche tras el día duro en los senic áreas

Cons:

Es algo confuso el hotel comparte la resección con otro hotel , pero te ayudan enseguida

2026-06-24 • via Nuitee
K
Katarzyna • couple • gb
10
2026-06-22 • via Nuitee
G
Gabriel • couple • ro
10
2026-06-21 • via Nuitee
R
Raven • couple • us
10
Pros:

The manager / host. They were amazing! He was so kind. He helped us navigate the city and get to our destinations on time. I felt so safe.

Cons:

Everything. It was amazing

2026-06-16 • via Nuitee
N
Nouf • family_with_children • sa
9
Pros:

Thank u

Cons:

اسم الفندق مختلف عن اسمه في بوكنق

2026-06-15 • via Nuitee
L
Laurence • couple • fr
8
Bon emplacement et bon rapport qualité prix
Pros:

Précité du centre et du téléphérique

Cons:

RAS

2026-06-14 • via Nuitee
M
Marian • couple • gb
10
Perfect hotel for a trip in Zhangjiajie.
Pros:

Our stay was perfect at the hotel. Nothing bad to say about it.

Cons:

Nothing.

2026-06-13 • via Nuitee
G
Gabriela Alicia • couple • cl
10
Excelente hotel y buen precio
Pros:

El hotel está atrás de la estación de teleférico y bus para llegar a tianmen mountain, 5 a 10 minutos caminando. El edificio se llama Metropolo
Es excelente relación precio calidad, aunque solo nos quedamos una noche. El hotel es excelente
Además, nos guardaron las maletas por un día y medio y Chen de recepción me ayudó imprimiendo un documento urgente que necesitaba.

Cons:

Todo estuvo bien, no hubo nada malo
Quizás como algo malo puede ser que el nombre del hotel es difícil de encontrar para tomar el Didi.
El edificio es Metropolo y el hotel en Didi lo encuentras por Metropolo Jinjiang hotels

2026-06-07 • via Nuitee
W
Windy • couple • lu
9
Pros:

Very good price for the quality of the hotel .

2026-06-03 • via Nuitee
J
julio cesar • couple • br
10
Ótimo custo benefício
Pros:

Localização, bem perto do teleférico. O quarto é muito moderno e com controles inteligentes da cortina e das lâmpadas. O banheiro é muito limpo e o vaso é eletrônico

2026-05-26 • via Nuitee