Fawkner Mansions Heritage Hotel

Hotels
5.5 (365 reviews)
250 Punt Road , Melbourne , AU

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Facilities

Non-smoking rooms
Heating
Terrace
Family rooms
Garden
BBQ facilities
Express check-in/check-out
Golf course
Games room
Sun terrace
See all facilities

Review Highlights

Pros:
Kind staff
Location is close to city center
Cons:
Very poor cleanliness
Unsafe environment
Terrible room quality
Poor amenities

Categories

Cleanliness
3.21
Multiple negative mentions of cleanliness; the room was not cleaned, and there were unsettling items found.
Service
7.18
Management was difficult to reach for a refund request, but staff were described as kind in some feedback.
Location
8.72
Location was mentioned as fairly close to the city center, though the area may raise safety concerns.
Room Quality
3.67
Described as chaotic and unacceptable with serious cleanliness and safety issues.
Amenities
4.2
Amenities were listed as being of very poor quality.
Value for Money
5.16
The price point was mentioned but not justified given the conditions; not good value.
Food and Beverage
6.71
Not specifically mentioned; average rating assigned.
Overall Experience
5.18
Genuinely a terrifying experience; strong sentiment against staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:13

Property Description

Luxurious Heritage Hotel in Melbourne

Fitness Centre and Garden: Stay active and relaxed with our fitness centre and lush garden, perfect for unwinding after a busy day of exploring Melbourne.

Family-Friendly Accommodation: Our hotel features family rooms and some rooms even come with a fully equipped kitchen, ideal for a comfortable and convenient stay for families.

Convenient Location: Situated just a few kilometers away from the beautiful St Kilda Beach and Essendon Fields Airport, Fawkner Mansions Heritage Hotel offers the perfect blend of tranquility and accessibility.

Experience the charm and comfort of Fawkner Mansions Heritage Hotel - book your stay now for an unforgettable Melbourne getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 365 reviews
Cleanliness: 3.21
Service: 7.18
Location: 8.72
Room Quality: 3.67
Amenities: 4.2
Value for Money: 5.16
Food and Beverage: 6.71
Overall Experience: 5.18
S
shrestha • couple • au
1
2026-09-14 • via Nuitee
W
WENHAO • couple • cn
9
2026-09-02 • via Nuitee
D
Daruka • solo_traveller • au
1
2026-09-01 • via Nuitee
D
David • solo_traveller • au
6
Friendly service. if I purchsed the hotel yself, Id fix a few items quickly.
Pros:

Close to everything.

Cons:

No hot water, which by meaning it was too cold at this time of year being winter, to take a cold shower, lucky it was only one night.

2026-08-05 • via Nuitee
L
Leeson • solo_traveller • au
6
2026-06-23 • via Nuitee
N
N • solo_traveller • au
7
Pros:

Convenient & affordable for a short stay

Cons:

Parking can be difficult

2026-05-31 • via Nuitee
M
MICHELLE • couple • nz
10
Pros:

Fresh air window open

Cons:

Nothing

2026-05-26 • via Nuitee
I
Inês • solo_traveller • pt
6
2026-04-24 • via Nuitee
G
Gavin • solo_traveller • au
4
2026-04-10 • via Nuitee
J
Jaewan • solo_traveller • au
3
Pros:

Location close

Cons:

Piles of hair with dust on first step on floors
Bed had too many hairs and dust smelled like old pus or piss

2026-04-07 • via Nuitee
D
David • couple • au
5
A good bed - but noise outside room. Probably wont stay there again
Pros:

Location was good. Price was good
Leo was very good at the reception showing us our room .

Cons:

No mirror in unit.
We were on the ground floor and there were people talking and swearing outside our room until very late. This disturbed our sleep.
Also, the curtains in our room were either non existent - or too short to cover the windows.
No bath mat
Hole in the ceiling above our bed and some dirt/dust on our pillow

2026-03-22 • via Nuitee
C
Chris • couple • au
6
2026-03-15 • via Nuitee
K
Kylie • couple • au
2
Slightly better than camping
Pros:

The venue was close to Albert Park. We were able to get a room at very late notice. Friendly manager. Better than camping

Cons:

Paid for a private room with a bathroom, but did not get one. Had to walk up a corridor to a poorly maintained communal bathroom.
Shower was freezing cold on the first night.
Room was very dated and extremely basic with only a bed, a small bedside table and a dirty wardrobe.
Bedding was dirty and had marks, fluff and grit in it.
Location was very noisy with traffic, ambulances and pedestrians.
No Wifi or TV in the room

2026-03-12 • via Nuitee
T
Tereza • couple • au
1
Do not recommend at all.
Cons:

The listing stated that each room includes a desk; however, there was no desk in the room at all. In addition, there were no toiletries provided and not even a bath towel available. I was forced to go out and purchase my own towel during the stay.
Furthermore, the condition of the room was extremely unsatisfactory. The blankets appeared unwashed, and there was a strong unpleasant smell in the room. It seemed as though someone had vomited on the wall next to the sink, which made the environment very uncomfortable and unhygienic.
This situation is very misleading to customers, as the room does not match the description that was advertised.

2026-03-12 • via Nuitee
S
Simon • solo_traveller • au
7
2026-03-10 • via Nuitee
M
Michael • solo_traveller • au
9
Great experience staying at such a historical building. Well maintained and excellent customer service!
Pros:

The old world charm. Well maintained for its age.

Cons:

The noise factor being in a room on the ground floor that faced the main intersection.

2026-03-10 • via Nuitee
S
Samara • couple • au
2
2026-03-10 • via Nuitee
P
Paula • couple • ar
6
2026-03-09 • via Nuitee
B
burrows • couple • au
2
Pros:

.

Cons:

Was dirty. Not straight forward. More of an Airbnb than a hotel

2026-03-08 • via Nuitee
G
gary • extended_group • au
5
it was good and peaceful.
Pros:

the historic look was very nice and bedroom was comfy and the staff were great and very helpful and friendly.
also liked the historic look of the building as i love history.

Cons:

bathrooms could have had body wash and other things included such as hand wash.

2026-03-06 • via Nuitee