Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good value for money
Delicious breakfast
Cons:
Poor cleanliness
Room features not as expected
Noise from the street

Categories

Cleanliness
5.96
The cleanliness was criticized with mentions of mold and poor bathroom conditions.
Service
9.93
Consistently praised for outstanding hospitality and helpfulness from staff.
Location
9.47
Many reviews mentioned the great location close to city attractions.
Room Quality
7.42
Several reviews indicated basic, but clean rooms; some complaints about features not matching expectations.
Amenities
8.95
Amenities were not explicitly mentioned, but the breakfast was noted positively.
Value for Money
8.41
Reviews mentioned good value for the price, considering location and amenities.
Food and Beverage
8.96
Breakfast options were highly praised; guests enjoyed the homemade meals.
Overall Experience
8.93
Overall, guests had a positive experience, with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:38

Property Description

Sustainable Accommodation with Allergy-Free Rooms

Garden Oasis with Spa Facilities

Family-Friendly Rooms and Services

Experience a sustainable stay at Hanoi Family Homestay, located in the heart of Hanoi. Indulge in allergy-free rooms, spa facilities, and a beautiful garden. Families and disabled guests are catered to with family rooms and accessible amenities. Enjoy modern comforts like air conditioning, flat-screen TVs, and free WiFi in every room. Wake up to a delicious breakfast spread and dine at the family-friendly restaurant on-site. Explore nearby attractions with walking tours or rent a bike/car for convenience. Book now to enjoy a memorable stay near Hanoi's iconic landmarks and attractions.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1071 reviews
Cleanliness: 5.96
Service: 9.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
M
MOHAND • solo_traveller • fr
10
Pros:

TOUT, l'accueil de la patronne, les services, l'hospitalité et la générosité de la patronne et des personnes travaillant la bas. Petit déj au top, chambre lits douche, tout était incroyable.
Hâte de revenir

Cons:

.

2026-07-25 • via Nuitee
A
Ana • couple • es
10
2026-07-25 • via Nuitee
G
gervert • solo_traveller • ca
10
Great Place for a Family Stay
Pros:

The hosts were very friendly. Perfume and Anna provided exceptional customer service. I will definitely come back and stay at Hanoi Family Homestay.

2026-07-25 • via Nuitee
T
Timo • solo_traveller • ch
10
Pros:

I had a wonderful stay at Hanoi Family Homestay. The staff are incredibly friendly, welcoming, and always happy to help. Even when I came back late at night, I was greeted with a warm smile every time. They made me feel at home throughout my stay. I highly recommend this place and would definitely stay here again!

Cons:

.

2026-07-24 • via Nuitee
C
cheyne • family_with_children • au
10
2026-07-23 • via Nuitee
L
Laura • extended_group • au
10
The staff were so welcoming and accommodating - even when we landed in Hanoi in super late!
2026-07-23 • via Nuitee
D
Dirk • extended_group • be
9
Aangenaam om te verblijven!
Pros:

Zeer vriendelijke en behulpzame medewerkers. Goeie locatie. Lekker ontbijt.

2026-07-22 • via Nuitee
D
Denis Landry • solo_traveller • fr
9
2026-07-20 • via Nuitee
A
Ava • extended_group • ie
10
Comfortable
Pros:

It was very close to everything . Right by train street!!! The hosts were very kind and caring and helped when needed . the room was spacious and clean

2026-07-18 • via Nuitee
C
Candela • couple • es
9
Muy agradable
Pros:

El personal

Cons:

Todo bien

2026-07-17 • via Nuitee
M
maeda icchiku • solo_traveller • jp
10
お勧め
Pros:

スタッフの対応、ロケーションも良く、朝食もフルーツまでついていて良かった。

2026-07-15 • via Nuitee
P
Pirowski • extended_group • fr
10
Parfait pour un sejour à Hanoï !
Pros:

Personnel au top !

Cons:

Petite odeur d'humidité

2026-07-14 • via Nuitee
C
Christophe • family_with_children • fr
9
Super séjour avec des hôtes très accueillants
Pros:

La proximité du centre ville
Le personnel

2026-07-13 • via Nuitee
V
VELEZ BUESO • extended_group • es
9
2026-07-13 • via Nuitee
A
Anna • extended_group • es
10
2026-07-10 • via Nuitee
F
Frank Harald • extended_group • de
8
Wir haben eine sehr herzliche Gastfamilie erlebt. Es ist ein Familienunternehmen und alle sind sehr zuvorkommend und her
Pros:

Die Freundlichkeit der Gastfamilie. Lage war sehr zentral. Bei jedem Problem wurde geholfen und eine Lösung gefunden.

Cons:

Die Fotos der Zimmer sind nicht mehr ganz aktuell. Hier wäre ein Update schön.

2026-07-09 • via Nuitee
M
Marie-Pierre • solo_traveller • fr
8
2026-07-09 • via Nuitee
E
Eduard • couple • sk
8
2026-07-09 • via Nuitee
M
Meggy • extended_group • es
7
La Ubicacion y atencion fue lo mejor
Pros:

Au ubicación y la atención era lo mas destacable.

Cons:

la habitación no tenia ventana por lo cual la humedad y el olor a humedad es algo indescriptible.

2026-07-07 • via Nuitee
G
Gema • family_with_children • es
8
Muy bien
Pros:

La habitación estaba muy bien , las camas enormes y cómodas , el baño grande , aunque no fuimos capaces de poner el agua caliente en la ducha .
Tenía una terracita .
El personal increíble , todos súper pendientes y Perfume maravillosa! La ubicación perfecta !

Cons:

Nada

2026-07-06 • via Nuitee