Royal Britannia Hotel

Hotels
7.4 (966 reviews)
Broad Street , Ilfracombe , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Nice rooms
Breakfast was adequate
Cons:
Dirty conditions
Dated facilities
Poor food quality

Categories

Cleanliness
5.48
Multiple reviews reported dirty conditions, including mould, grime, and unclean bathrooms.
Service
8.45
Most reviews praised the polite staff and service, despite some negative mentions.
Location
8.99
Many reviews highlighted the great location, close to the pier and harbour.
Room Quality
6.94
Rooms reported as needing maintenance, with issues like damp and noise from the beds.
Amenities
7.47
Amenities are considered adequate but lacking in some areas like WiFi availability.
Value for Money
7.93
Mixed sentiments with some guests feeling it was good value but others noting poor quality.
Food and Beverage
6.48
Food quality received criticism, with some guests expressing dissatisfaction with meals.
Overall Experience
7.45
General sentiment is mixed; guests appreciated some aspects while being disappointed in others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:37

Property Description

Harbour Views and Historical Charm

Luxurious Rooms and Dining Options

Idyllic Location for Relaxation and Adventure

To experience the historical charm and picturesque views of Illfracombe, book your stay at the Royal Britannia Hotel today.

Important information:

Please note that the Britannia Inn is the hotel's on-site restaurant. The hotel does not accept American Express.

Please note if traveling with a pet, that only selective room types can accommodate animals. Please confirm in advance if you will be traveling with a pet.

Please note single sex groups of 3 or over will only be accepted with a pre authorization payment of upto £300 per person on the guests card to cover any damages or smoking in the room. All guests must also provide photo ID in order to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

7.4
Based on 966 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.48
Overall Experience: 7.45
L
Lawes • family_with_children • gb
1
I wouldn’t come back!
Pros:

Nothing

Cons:

Hotel is very rundown.

2026-07-25 • via Nuitee
P
Petraru • solo_traveller • gb
8
2026-07-23 • via Nuitee
L
Lisa • solo_traveller • gb
8
Pros:

Perfect location, friendly staff

Cons:

Die to the warm weather they need better fans, luckily we had our own in our van

2026-07-20 • via Nuitee
G
Gareth • couple • gb
10
Amazing location right on harbour front. Clean well equipped rooms. Friendly welcoming staff.
Pros:

Amazing location right on harbour front. Clean well equipped rooms. Friendly welcoming staff.

2026-07-19 • via Nuitee
N
Nicholas • solo_traveller • gb
7
2026-07-19 • via Nuitee
D
darren • couple • gb
8
A lovely weekend stay.
Pros:

The location is perfect, we had a wonderful harbour view. The room was large, well equipped and spotlessly clean. Classic pub facilities. Would recommend.

2026-07-18 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-07-17 • via Nuitee
M
mathbrest • solo_traveller • fr
6
Hôtel dans son jus.
Pros:

L'emplacement
Petit déjeuner.

Cons:

Matelas pas confortable. Trop vieux.
Parquet bruyant d'un étage à l' autre .
Salle de bain dans son jus.

2026-07-16 • via Nuitee
D
Dennis • couple • gb
5
Pros:

Location

Cons:

No parking and noisy

2026-07-15 • via Nuitee
S
susan • solo_traveller • au
9
2026-07-15 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-07-13 • via Nuitee
T
Thomas • solo_traveller • gb
4
Good location with poor facilities
Pros:

Location and staff were very good. Cool pub downstairs.

Cons:

Small and very basic room with no aircon, very basic breakfast

2026-07-13 • via Nuitee
B
Bancroft • family_with_children • gb
1
Poor bathroom and rude communication from management when raised
Pros:

The location was the only redeeming factor for this hotel and the member of staff in the bar under the hotel for providing ice (on a hot day)

Cons:

The shower head didn’t fit properly forcing all the water out of the edge of the shower and when used at 1600 the temperature could be best described as tepid. The window in the room had a note saying broken and that you couldn’t open the bottom half, couldn’t get the top half to open. Staff did offer to move us to sister hotel but given that I’d showered already and was leaving at 0730 seemed pointless for a x1 night stay (at that point hadn’t realised the window was broken)

Most concerning thing, that when I contacted hotel management after a long delay they advised me that the plumber had said didn’t turn tap on fully. A video was sent with original email clearly showing the problem. So after implying I am incompetent if using the showers they then disengaged from communicating with me further despite x2 further emails from myself. It is not what I’d expect from the hospitality industry if they ever wanted me to frequent them again.

2026-07-13 • via Nuitee
E
Ewelina • solo_traveller • gb
8
2026-07-13 • via Nuitee
R
Richard • couple • gb
9
You cannot get closer to the harbour,in this lovely old hotel
Pros:

Fantastic Room over looking the harbour,
Great terrace to watch the sun set

Cons:

Nothing

2026-07-11 • via Nuitee
A
Amanda • couple • gb
10
Wonderful
Pros:

Historic, comfortable, friendly, fantastic location

Cons:

Nothing, it was all excellent

2026-07-10 • via Nuitee
K
Kevin • solo_traveller • gb
8
2026-07-10 • via Nuitee
A
Ann • solo_traveller • gb
8
Pros:

The location; The large family rooms, and the friendly staff.

Cons:

Could do with air conditioning units. The room #6 was stifling hot without the ability to open the window any further.
Considering they are within reach of the sea, i expected their menu to have locally sourced produce.

2026-07-06 • via Nuitee
W
William • couple • gb
6
2026-07-04 • via Nuitee
R
Rich • couple • gb
8
Great budget hotel, in a fantastic location.
Pros:

Location couldn’t be better.

Cons:

Nothing really, rooms are fairly basic but fine for me for a couple of nights.

2026-07-03 • via Nuitee