HOTEL CASONA MISIONES

Hotels
7.9 (142 reviews)
FRANCISCO I .MADERO 15 , Querétaro , mx

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Family rooms
Tour desk
Chapel/shrine
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good restaurant
Cons:
Cleanliness issues
Noise disturbance
Inadequate amenities

Categories

Cleanliness
6.79
There were mentions of issues including the presence of cockroaches and a bad smell in the bathroom.
Service
8.76
General sentiment was positive with notes on friendly staff, though there were specific instances of issues with reservations.
Location
9.3
Many reviews noted the excellent central location of the hotel.
Room Quality
7.25
Mixed reviews; some rooms had issues with noise and maintenance, impacting overall comfort.
Amenities
7.28
Some amenities were lacking, including inadequate bathroom supplies and insufficient drinking water.
Value for Money
7.74
Considering the issues mentioned with overall upkeep and services, value perception was moderate.
Food and Beverage
8.29
Positive remarks were made about food quality, especially in the restaurant.
Overall Experience
7.76
An overall enjoyable experience despite several significant issues, with a high likelihood of recommending the restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:11

Property Description

Luxurious 4-Star Accommodation
HOTEL CASONA MISIONES in Querétaro offers a premium stay just steps away from San Francisco Temple. The hotel boasts a restaurant, 24-hour front desk, and concierge service for your convenience. Stay connected with complimentary WiFi and explore nearby attractions like Josefa Ortiz de Dominguez Auditorium.

Comfortable Rooms with Balconies
Relax in well-appointed rooms with cozy bedding and modern amenities. Some units even feature a private balcony, perfect for enjoying the city views. Each room comes with a private bathroom equipped with a refreshing shower and complimentary toiletries.

Convenient Location
Situated near Autonome University of Querétaro and Corregidora Stadium, our hotel is the ideal choice for both leisure and business travelers. With Querétaro International Airport just 23 km away, your journey to HOTEL CASONA MISIONES is hassle-free.

Experience luxury and comfort at HOTEL CASONA MISIONES - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 142 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.76
S
sergio solo_traveller mx
9
Pros:

La ubicación

Cons:

Había cucharas en la habitacion

2026-07-22 via Nuitee
J
Julio Cesar couple mx
8
2026-07-17 via Nuitee
D
Diaz family_with_children mx
9
2026-07-17 via Nuitee
V
Vanessa extended_group co
7
Buena ubicación, demasiado calor, al inicio no se cumplió con el tema de los desayunos, excelente atención.
Pros:

Ubicación

Cons:

No hay aire acondicionado, hace demasiado calor

2026-07-13 via Nuitee
D
Donaldo Roldán solo_traveller mx
10
2026-07-08 via Nuitee
C
Cynthia extended_group us
3
Great location but needed great remodeling and repairs
Pros:

The location is great, but the hotel needs major repairs.

Cons:

I reserved a room for three adults and paid extra for breakfast well when I got there they didn’t even tell me about it. I had to ask and they said it was only for 2 people, so they charged me extra for the extra person. The rooms need repairs and remodeling especially the bathroom area. They didn’t even have a blow dryer or an iron in the room. Will definitely not stay here again.

2026-07-06 via Nuitee
A
adells solo_traveller mx
9
Pros:

El hotel es precioso, y el personal muy amable. Siempre estuvo al pendiente.

Cons:

Las habitaciones son algo pequeñas.

2026-06-30 via Nuitee
B
Belem solo_traveller us
4
Beautiful hotel, comfortable, right in the downtown of Queretaro. Bad restaurant service
Pros:

The building, the room, the ladies at front were very nice. They did their best. Not the same with the restaurant staff, unfortunately.

Cons:

Breakfast is offered at 8:30 am
It was never on time. I didn't get Breakfast one day and the following day, I got sick after breakfast 😞
They also had to change the shower faucet. That was good

2026-06-29 via Nuitee
J
José Leobardo couple mx
5
Buena ubicación pero un poco deficiente
Pros:

Me agrado mucho la ubicación, la locacion es óptima para moverse por el centro.

Cons:

No tenían secadora de pelo y nos hizo falta. La ubicación de la habitación era muy deficiente, prácticamente en frente de las mesas del restaurante: mucho ruido y exagerada luz. El desayuno fue muy malo: platos incompletos o mal preparados.

2026-06-25 via Nuitee
H
Héloïse couple fr
6
Très bel hôtel mais les services ne sont pas fonctionnels.
Pros:

Très bien placé, beaucoup de charme ancien. Petit déjeuner très bon.

Cons:

Sur le papier tout est bien mais finalement pas de clime fonctionnelle, la baignoire non plus. Également problème d’eau chaude, et personne ne prévient …

2026-06-24 via Nuitee
D
Dustin couple us
4
2026-06-21 via Nuitee
I
Irene Nayely solo_traveller it
1
Cucarachas en habitación
Pros:

-

Cons:

Solo necesitábamos la habitación para dormir, sin embargo fue terrible, la tv no funcionaba y lo peor había cucarachas vivas que volaban en la habitación durante la madrugada. Desgraciadamente nos mandaron un mensaje diciéndonos que agradecían el reporte pero que por ubicarse en el centro, es algo que puede suceder, ofreciendo un descuento para la próxima visita pero definitivamente no volvería.

2026-06-07 via Nuitee
C
Cosme solo_traveller mx
9
Carencia de estacionamiento en el hotel
Pros:

La atención del personal, la comodidad

Cons:

Que no habia agua caliente.

Que no tiene estacionamiento sino un convenio con estacionamiento público que esta a unas calles, o bien el subterráneo ( de cobro por hora) qué está a una calle o bien la opción de dejarlo en la calle.

2026-06-06 via Nuitee
M
Ma Del Carmen solo_traveller mx
9
Pros:

Las instalaciones amplias y acogedoras

Cons:

No ponen agua embotellada en la habitación

2026-06-03 via Nuitee
D
Daniel solo_traveller mx
8
Algo Descuidado pero Cumple
Pros:

Como tal nada, es un hotel viejo falta mucho mantenimiento pero por el precio comprendo, eso si, limpio muy limpio

Cons:

Hotel viejo, espejo muy manchado como quemado, habitación pequeña pero por el precio bien, no sirve su ventilador de techo ni aire acondicionado en hab 18 pero tienen un ventilador de piso, es bueno que sepan las carencias y lo agreguen, seguiré volviendo por el precio y ubicación

2026-05-24 via Nuitee
L
Lavarello solo_traveller ar
7
Muy bien ubicado y algo ruidoso
Pros:

La ubicación

Cons:

Había un restaurant en la galería a la que daba la pieza, y eso hacía que hubiera ruido hasta las 22hs.

2026-05-22 via Nuitee
L
Lara solo_traveller mx
10
Pros:

Todo excelente

Cons:

Todo bien

2026-05-05 via Nuitee
M
Miguel solo_traveller mx
10
2026-04-20 via Nuitee
M
Mónica couple mx
7
2026-04-17 via Nuitee
E
Espiritu solo_traveller mx
9
2026-04-09 via Nuitee