Fairfield House Hotel

Hotels
8.5 (2017 reviews)
Fairfield Road , Ayr , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice rooms
Cons:
Poor food quality
Amenities lacking
Some facilities not functioning

Categories

Cleanliness
8.25
Room was clean but corridors and pool area mentioned as dirty.
Service
9.75
Staff were friendly and helpful, with positive feedback on service in restaurants.
Location
9.75
Great location near the sea with good proximity to beach walks.
Room Quality
8.25
Rooms were large but some lacking amenities and warmth.
Amenities
7.75
Facilities were described as tired and dated with some not functioning.
Value for Money
7.75
Some guests felt the price was high for what was offered.
Food and Beverage
7.25
Food quality low at times; overcooked and unappetising.
Overall Experience
9.25
Mixed review but overall many positive comments on the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:44

Property Description

Luxurious Victorian Mansion House

Exquisite Blend of History and Modern Comfort

Step into a world of elegance at this 4-star Victorian mansion house by the seafront. The perfect fusion of old-world charm and contemporary amenities awaits discerning travelers. Indulge in the fully equipped leisure club, including a swimming pool, sauna, steam room, gym, and on-site beauty therapist. The beautifully furnished en suite rooms ensure a comfortable stay, maintaining the essence of a luxury hotel.

Award-Winning Dining Experience

Treat your taste buds at Martins Bar and Grill, awarded Best Informal Dining Restaurant in Scotland. Delight in culinary masterpieces while basking in the hotel's renowned hospitality.

Book now for a lavish retreat that seamlessly blends tradition with luxury.

Important information:

When booking 8 rooms or more, are required to pay a 25% nonrefundable deposit to confirm. The full balance is due 28 days before arrival and is also nonrefundable.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2017 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 9.25
P
Pamela • couple • ca
8
Pros:

Super friendly and clean

Cons:

Nothing

2026-06-13 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Clean and comfortable rooms.

2026-06-13 • via Nuitee
M
Mcgeachy • couple • us
9
2026-06-13 • via Nuitee
J
john • couple • gb
7
So nearly excellent. A refresh is all it needs
Pros:

Huge room, professional staff, efficient, lovely location, clean and comfortable

Cons:

Just a little worn at the edges.

2026-06-10 • via Nuitee
P
Pauline • couple • gb
9
Pros:

Very good

Cons:

My room be ready on time

2026-06-08 • via Nuitee
B
Beverley • couple • gb
2
Over priced with a nice view from the back.
Pros:

Location.

Cons:

Room was small. Staff unhelpful and not welcoming on arrival. Breakfast was poor quality. Totally over priced.

2026-06-08 • via Nuitee
N
Nicole • family_with_children • gb
3
Disappointed, wouldn’t stay again
Pros:

Location was great

Cons:

Facilities were really poor, jacuzzi out of use, swimming pool very small and not up to standard, family room right next to the smoking area,unable to have a warm shower due to it going cold and hot while in it, chocolate pieces and crumbs still on carpet from previous guests.

2026-06-07 • via Nuitee
A
Anne • solo_traveller • gb
8
Pros:

Lovely hotel great location

Cons:

No bottles of water in room. Did get a jug of water brought up to room not very friendly staff in restaurant or when we booked in

2026-06-07 • via Nuitee
S
Sean • solo_traveller • ie
8
2026-06-06 • via Nuitee
A
Ashleigh • solo_traveller • gb
9
2026-06-03 • via Nuitee
S
Steve • solo_traveller • gb
8
Good value for good hotel, staff and food ware good
Pros:

Great location and facilities

Cons:

Room door locks need updating or digitising

2026-06-02 • via Nuitee
M
Maureen • extended_group • gb
4
Disappointing stay
Pros:

The hotel looks nice from the outside and has good parking. The staff were all really nice and the food was acceptable. Rooms and bathrooms are a good size.

Cons:

When you enter the property it is dark and depressing. The rooms we were allocated really aren’t fit for purpose. The bath panel was hanging off, the shower is handheld and hit and miss between being freezing cold or scalding. Nowhere to sit your toiletries, only a glass shelf above the sink that you are in danger of hitting your head against when trying to wash your face! Most tv channels didn’t work. The radiators were full of thick dust. The windows and sills were filthy. You couldn’t hang your clothes in the wardrobe because of some ironing board contraption hanging in it. No fruit or herbal teas and hot chocolate sachets out of date.
The other room we had had a bathroom decorated black with no window for natural light, the ceiling lights weren’t sufficient. It had a walk in shower with absolutely no lighting so it was pitch dark. That room was also run down and not too clean. We took a look at the leisure club and decided not to use it.

2026-06-02 • via Nuitee
M
Mark • couple • gb
9
2026-06-02 • via Nuitee
N
Neil • family_with_children • gb
9
Pros:

The pool, the staff, the location and the food.

2026-05-27 • via Nuitee
J
John • couple • ca
7
Pros:

Good location

Cons:

Room had stain on carpet that looked like it had been there for a long time..
Lighting in the bathroom was poor. r

2026-05-27 • via Nuitee
J
Jeremy • couple • gb
9
Great one night stay prior to catching the ferry to Arran. Pleasant walk into town. Staff were courteous and helpful and
Pros:

Great location close to the shore with views across to Arran. The room was good with a nice bathroom. Lovely full breakfast and easy parking.

Cons:

Nothing

2026-05-26 • via Nuitee
M
martin • couple • gb
5
Good location nice staff breakfast poor
Pros:

Breakfast poor tomatoes like water bit run down staff nice

Cons:

As above

2026-05-25 • via Nuitee
W
Willie • solo_traveller • gb
9
Pros:

Good location . Good rooms . Good leisure centre . Helpful friendly staff . Good hearty breakfast.

2026-05-24 • via Nuitee
M
Monika • solo_traveller • gb
10
2026-05-21 • via Nuitee
J
Jessica • couple • gb
7
2026-05-20 • via Nuitee