Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Adult only
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Stunning decor
Exceptional service
Beautiful location
Great amenities
Cons:
Location is not easily walkable
Late breakfast start time

Categories

Cleanliness
9.26
No specific sentiment mentioned, but generally high quality for this hotel tier.
Service
9.73
Staff were extremely nice and attentive, providing exceptional service throughout the stay.
Location
8.27
While the location is somewhat secluded and not easily walkable, it is appreciated for its privacy.
Room Quality
9.72
Rooms are beautifully designed, spacious, and well-maintained, with stunning views.
Amenities
9.25
Excellent amenities including onsen and quality drinks available on-site.
Value for Money
9.21
The experience is considered more than worth the cost for the quality provided.
Food and Beverage
9.26
Food and beverage options were highly praised, with included drinks enhancing the overall experience.
Overall Experience
9.73
Overall experience was exceptional, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:27

Property Description

Mountain Views
Experience breathtaking views of the mountain from your room at barhotel Hakone Kazan. The perfect backdrop for a relaxing getaway.

Modern Amenities
Enjoy the convenience of air-conditioned rooms with free WiFi and flat-screen TVs. Relax and unwind with complimentary toiletries provided for a comfortable stay.

Multilingual Staff
Feel at ease with our friendly and helpful staff fluent in English and Japanese. Get insider tips and recommendations for exploring the Hakone area.

Book your stay at barhotel Hakone Kazan now for a memorable and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 78 reviews
Cleanliness: 9.26
Service: 9.73
Location: 8.27
Room Quality: 9.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
C
Christophe • couple • fr
10
2026-05-30 • via Nuitee
N
Nitsan • couple • il
10
2026-05-28 • via Nuitee
M
Max • solo_traveller • us
10
2026-05-28 • via Nuitee
P
Preston • solo_traveller • us
10
2026-05-19 • via Nuitee
M
marie • couple • fr
10
Pros:

L’originalité du concept
Tout autour du bar

Cons:

C’est très perdu compliqué à trouver
C’est un lieu Pour se poser dans la nature et profiter de l’hôtel

2026-05-17 • via Nuitee
S
Stefano • solo_traveller • it
7
Pros:

Sulla carta tutto perfetto. Dalle foto tutto sembrava un sogno. Diverso è la realtà. Al prezzo pagato mi aspettavo decisamente di più. Buono il concetto dei cocktail inclusi.

Cons:

Attenzione a ciò che prenotate. Nella stanza 108 il bagno non è in camera ma solo condiviso. Nella stanza NESSUNA amenities compresi gli asciugamani. Docce solo condivise. A questo prezzo totalmente inaccettabile. Manutenzione generale necessaria sia in stanza che in parti comuni

2026-05-04 • via Nuitee
D
david • couple • fr
9
2026-05-03 • via Nuitee
K
Keisho • couple • jp
10
2026-05-02 • via Nuitee
K
keiji • family_with_children • jp
10
楽しかった
Pros:

お酒が良かった

Cons:

特に無し

2026-04-23 • via Nuitee
A
Alexander • couple • us
10
Perfect stay
Pros:

Perfect location with an amazing view that truly made the stay special. The beds were very comfortable, making it easy to relax and get a good night’s sleep. The overall atmosphere of the hotel was calm and pleasant—an ideal place to unwind. Everything felt easy and enjoyable, making it a perfect choice for a short, relaxing two-night stay.

Cons:

nothing

2026-04-21 • via Nuitee
R
Ryotaro • solo_traveller • us
10
2026-04-18 • via Nuitee
K
Kluk • couple • ch
9
Pros:

Very nice hotel, exactly as described and shown in the pictures. We would rate it 8/10, as it was missing a bit of authenticity for us. The menu was more international, without Japanese dishes.

2026-04-13 • via Nuitee
M
Maria • couple • ru
9
A getaway hotel in a beautiful location
Pros:

The hotel gives the opportunity to enjoy a very relaxed and luxurious vibe. Beautiful views, attentive staff, great private spa, when choosing the free flow cocktails I would suggest sticking to the classics.

Cons:

I think that the rooms could use a little fresh up - especially the doors and bathroom/toilet areas.

Beware of the check-in and checkout times - they are very different to usual.

2026-04-10 • via Nuitee
P
Paul-Arthur • couple • fr
10
Indescriptible. Tout était parfait.
Pros:

Tout est d'une délicatesse absolue. Le personnel est excellent et les prestations sont au-delà de mes attentes.

2026-04-07 • via Nuitee
A
Alexandre • couple • ch
9
Beautiful getaway and luxurious stay: Watch-out for changes to their shuttle service
Pros:

This is really a gem of a hotel. Perfect stop to unwind from the intensity of Tokyo and enjoy a beautiful lush scenery.
Highly recommend booking a private bath if travelling as a couple. Drink options are immense and the food options for dinner were delicious.

Cons:

Two elements:
Breakfast is not great from a western point of view. A few more options would be ideal.
Shuttle service: we had a frustrating situation where we were told their shuttle service would drop us somewhere when we were checking out for that then to be changed last minute. We were only able to make our shinsaken train reservation by a minute and this was quite some unnecessary stress due to their own change of plans without aligning with us and not delivering on what they had told us. Watch -out.

2026-04-05 • via Nuitee
W
WENHSIN • extended_group • tw
10
如果滿分是100，我可以給120分
Pros:

飯店設計非常棒，位在一個幽靜的山谷中，大廳有日本當代畫家千住博 (Hiroshi Senju, 1958-) 的「瀑布」畫作！二樓有Lounge可以享受，紅酒很好喝。一樓的晚餐有免費酒單可供選擇，實在是太驚艷了！自家製梅酒超級好喝！我有超級過敏的體質，他們的晚餐非常精緻且新鮮，我非常滿意。服務人員非常善良的提供接駁車及正確的交通建議，令我印象深刻！多住幾晚都不嫌多！

Cons:

飯店的接駁車可以到附近的公車站，記得要事先聯絡他們，尤其是第一天到的時候～

2026-04-04 • via Nuitee
C
Citra • couple • au
10
Would give 10 stars if I could.
Pros:

Amazing staff and fantastic facilities.

Cons:

Private onsen and super comfy bed.

2026-04-02 • via Nuitee
S
SUGIHARA • solo_traveller • jp
10
2026-03-29 • via Nuitee
T
Tina • couple • de
10
Pros:

Alles! Einfach eine Traumunterkunft mit sensationellem Service, unfassbaren Drinks, tollem Essen. Schade dass wir nur eine Nacht da waren. Als Paar sollte man unbedingt das privat onsen buchen, da im Hotelspa Frauen und Männer wie immer getrennt sind.

Cons:

Es war alles perfekt!!!

2026-03-19 • via Nuitee
M
Marta • couple • es
9
Todo perfecto, el lugar idóneo para relajarse y disfrutar de un Japón diferente. Más tranquilo y donde se para el tiempo
Pros:

Las vistas, la arquitectura, el servicio - todo increíble. Un lugar realmente bonito y cuidado. El bar con su mostrador de madera de más de 14 metros y sus cocktails con vistas a las montañas son impagables. Los Onsen son increíbles, todo cuidado hasta el más mínimo detalle. Las habitaciones son super amplias (al contrario de lo que suele ocurrir en Japón). Lo recomiendaria una y mil veces!

Cons:

Aunque son cosas que no me frenarían para volver sí que pienso que la comida es algo que sin duda tienen que mejorar. Un hotel de estas características debería de ofrecer comida de calidad y creo que no es su fuerte. Además, el baño de las habitaciones comparado con el resto de las instalaciones tampoco está muy a la altura. Por último diría que la ubicación es un pelín remota si te gusta ir a tiro hecho (autobús, tren, coche..hay que hacer un poco de todo hasta llegar al hotel).

2026-03-19 • via Nuitee