Smile Hotel Shirakawa

Hotels
7.5 (402 reviews)
Ishizukakita 72 , Nishigo , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Lack of cleanliness
Unpleasant odors
Perceived high pricing

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly hair in the bathroom and odors in the room.
Service
8.55
Staff was friendly and attentive, providing a good check-in experience.
Location
8.09
Reception mentions convenience, being close to transportation and dining options.
Room Quality
7.04
Overall room quality was acceptable, with clean and spacious configurations but also complaints about odors.
Amenities
7.07
Basic amenities were present, but some enhancements like a shop and better laundry facilities were lacking.
Value for Money
7.53
Though considered overpriced by some, good features justify the cost for others.
Food and Beverage
8.08
Breakfast received positive reviews for variety and quality.
Overall Experience
7.55
Mixed feelings with some positive highlights, but significant issues affect overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Convenient Location
Smile Hotel Shirakawa is conveniently located within close proximity to Shirakawa Station and Komine Castle, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation
The air-conditioned rooms at Smile Hotel Shirakawa offer a comfortable stay with amenities such as free WiFi, private bathrooms, and cozy bed linen and towels, ensuring a relaxing experience for guests.

Exceptional Service
Guests can enjoy the convenience of a 24-hour front desk where English and Japanese languages are spoken, providing assistance and information whenever needed.

Experience comfort and convenience at Smile Hotel Shirakawa. Book your stay now for a memorable trip!

Important information:

The property name will change from Premier Inn Shirakawa to Smile Hotel Shirakawa as of 01 October 2019.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 402 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
K
KOMINE • family_with_children • jp
9
ツイン　とても快適な週末でした。
Pros:

お風呂バスタブ三角型が窓際に位置していて明るく、気持ちよく過ごせた。トイレと別れているので、2人でも清潔に使いやすかった。朝食も美味しかった。部屋窓枠いっぱいの長さのデスクになっているので、ビジネスでＰＣなど広げるのもよさそう。

Cons:

駅から少しだけあるく。アメニティは1階でとる。部屋着は各エレベーターのところにあった。予約時も案内にあったのか見逃していたためパジャマ持ってきてた・・・・

2026-09-08 • via Nuitee
Y
Yoshiko • family_with_children • jp
9
良かった
2026-08-30 • via Nuitee
M
MIZUKAMI • couple • jp
8
良かった。
Pros:

高速降りてから近い、食べ物屋も近くにある、スーパーもあって便利。

Cons:

以前はお風呂場に髪の毛が落ちてましたが、今回はそういう事もなかったです。

2026-08-16 • via Nuitee
M
MIZUKAMI • solo_traveller • jp
7
2026-08-16 • via Nuitee
K
Kakehiko • solo_traveller • jp
8
2026-08-13 • via Nuitee
P
Phayon • extended_group • th
9
2026-07-24 • via Nuitee
タカシ • solo_traveller • jp
8
まずまず
Pros:

朝食○

Cons:

古い

2026-07-10 • via Nuitee
C
Chialun • extended_group • tw
7
性價比中上，可以再來。
Pros:

謝謝飯店安排三間房在相鄰
飯店人員有禮貌
價位很實在
有提供泡澡粉
床算好睡

Cons:

吸菸要到戶外旁邊沒有專屬的吸菸室
停車場要早點回飯店，數量有限

2026-07-06 • via Nuitee
T
TAMURA • solo_traveller • jp
9
2026-07-04 • via Nuitee
A
Angela • extended_group • us
7
2026-06-16 • via Nuitee
E
Els kroese • solo_traveller • nl
8
2026-06-11 • via Nuitee
T
takeshi • extended_group • jp
8
2026-05-08 • via Nuitee
J
Jenny Chia • extended_group • sg
8
The place is convenient and the surround is very safe. I love the breakfast and overall is worth the money to stay.
Pros:

Clean and breakfast is good.

Cons:

The room alittle small but is very clean.

2026-04-20 • via Nuitee
N
Niorn • couple • th
10
2026-01-27 • via Nuitee
由美 • family_with_children • jp
5
残念
Pros:

朝食が美味しいかった　とにかく食材の種類が多くて
とても良いと思う
ホテル周辺の情報も用意してあり有り難かった

Cons:

朝食会場にお湯が有ったら良かったなと思います
何故かと言うとコーヒーが濃くて薄めたかつた
　
お風呂場に髪の毛が落ちており入るのをやめた

2026-01-20 • via Nuitee
Ｍａｓａｏ • couple • jp
8
次回も利用したいと思います。
Pros:

スタッフの対応が良かった。

Cons:

朝食は値段相応ですが、値上げしてももう少し質、品数を上げて欲しい。

2026-01-19 • via Nuitee
Y
yasuo • solo_traveller • jp
8
2026-01-19 • via Nuitee
M
mari • couple • jp
10
2026-01-19 • via Nuitee
Y
Yuya • couple • jp
8
2026-01-19 • via Nuitee
S
Souta • solo_traveller • jp
10
Pros:

部屋が広い。窓が大きい。風呂、トイレが別れている。
空気清浄機がある。広い駐車場。

2026-01-19 • via Nuitee