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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Fitness center
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Swimming pool
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Skiing
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Table tennis
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Ski storage
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Currency exchange
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Billiards
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Darts
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Hammam
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Heated pool
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Water sport facilities on site
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Indoor pool
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Ski school
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Ski pass vendor
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Bike tours
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Suites with Stunning Views
Experience the 4-star Firefly Luxury Suites located at the base of the majestic Matterhorn in Zermatt. Enjoy modern and spacious suites, some with balconies and fireplaces, offering breathtaking views of the surrounding beauty.
Indoor Pool and Spa Retreat
Relax and rejuvenate in our indoor pool and spa area after a day of exploring the picturesque surroundings. Unwind in style and comfort during your stay with us.
Personalized Service and Convenience
Indulge in an à la carte breakfast served in your suite at your preferred time. Additionally, take advantage of our transfer service from Zermatt's train station or parking areas, ensuring a seamless and stress-free arrival.
Book your stay at Firefly Luxury Suites now for an unforgettable and pampering experience.
If you arrive with children, please inform the property of their number and age in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that transfer cost may apply
A deposit may be required at the property.
Location
Guest Reviews
All the staff was super attentive and friendly. Breakfast in the morning was always timely .
nothing
We asked for breakfast to be brought to our room a little early in order to make our 8 am train ride & staff complied.
N/A
Beautiful room and venues, friendly staff, great location, very well equipped gym.
Water in the pool was a bit too cold - but that’s a minor thing, it’s an exceptional place
The property was exactly as shown we had a beautiful room
Nothing
Sehr grosszügiger Grundriss, gut eingerichtet, hochwertiger Ausbau, schöner Wellnessbereich
Sehr störende laute Grossbaustelle, direkt angrenzend, welche bereits zu frühen Morgenstunde das schlafen bei offenem, aber auch geschlossenen Fenster sehr stark eingeschränkt haben. Beim Angebot war leider kein Hinweis darauf zu entnehmen.
The luxury apartment and spa were excellent, and the service was excellent.
Not much of a view from my room, which is understandable, but I probably already paid top dollar in town, so what would it cost to get a room with a view?
L'espace bien être est magnifique et très bien agencé.
La chambre est belle, les lits confortables.
Le petit déjeuner est de très bonne qualité et très bien fourni.
Nous avions la chambre 21 et le matin beaucoup de claquement de porte nous ont un peu dérangé.
Etions nous au dessus d'une cuisine ou d'une pièce ou le personnel faisait des allées et venues.
Visas buvo tobula
Amazing service. Great food.
Nothing
Firefly was unquestionably the finest hotel of our trip through Germany and Switzerland. From the moment we arrived, the service was warm, polished, and attentive, making us feel genuinely welcomed throughout our stay. Our room was beautifully designed, spacious, exceptionally comfortable, and thoughtfully appointed.
The hotel’s location and views were outstanding, creating a peaceful and memorable setting. The view of the Matterhorn from my balcony was memorable. Breakfast served in the room was delicious, with an excellent selection, while the amenities reflected the same high standard found throughout the property.
Every detail felt carefully considered, and the combination of luxurious accommodations, exceptional service, and remarkable surroundings made our stay truly special. Firefly exceeded our expectations in every way, and we would return without hesitation.
The sauna and Jacuzzi were being upgraded during part of our stay, which was disappointing because they would have been especially welcome after our amazing hikes. Even so, every other aspect of the experience was exceptional. Firefly exceeded our expectations and remains the best hotel of our trip.
Fantastic room, exceptional breakfast
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