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Hotel Aerocity Golden
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Facilities
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Ironing service
Car hire
Currency exchange
See all facilities
Property facilities
Back
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Non-smoking rooms
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Air conditioning
-
Room service
-
Terrace
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Family rooms
-
Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Pros:
Convenient location
No bedbugs
Cons:
Unprofessional staff
Poor cleanliness standards
Price discrepancies
Dirty rooms
Water supply issues
Breakfast menu quality
Categories
Cleanliness
4.7
Guests had mixed reviews about cleanliness, with some mentioning improvements while others highlighted poor cleaning standards.
Service
4.5
Service was a major concern for guests, with complaints about unprofessional staff and long wait times.
Location
6.5
The convenient location was a positive aspect, but complaints about pricing and cleanliness overshadowed this.
Room Quality
3.8
Guests reported extremely dirty rooms with hair on linen, water supply issues, and price discrepancies.
Amenities
5.8
No specific mentions of amenities were highlighted in the reviews.
Value for Money
3
Most guests felt cheated by the pricing and poor value for the money they spent.
Food and Beverage
4
Breakfast menu was considered pathetic, and no positive feedback was provided for food and beverage services.
Overall Experience
4
The overall experience was negative due to cleanliness issues, pricing discrepancies, and unprofessional staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 09:26
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Property Description
Convenient Location
Modern Amenities
Professional Service
Important information:
This property will not accommodate hen, stag or similar parties.
Check-in and check-out hours:
Location
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