Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Amenities
Cons:
Cleanliness Issues
Noise
Room Condition

Categories

Cleanliness
7.36
There were concerns about cleanliness, especially regarding bathroom mats and towels.
Service
9.83
Staff were consistently described as very friendly and accommodating.
Location
8.87
Guests appreciated the good location near the airport and local attractions.
Room Quality
7.82
Some rooms were described as dated and in need of repairs, but overall decent.
Amenities
8.35
Amenities were mentioned positively, though many were not fully used during short stays.
Value for Money
7.81
High prices were noted in relation to the overall offerings and some dissatisfaction with rooms.
Food and Beverage
8.36
Breakfast was appreciated by many, although some lacked important dietary options.
Overall Experience
8.83
Overall positive feedback with a few concerns highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:14

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities for Your Comfort
Experience top-notch service with a 24-hour front desk, room service, and free WiFi. Relax by the outdoor swimming pool or take a stroll in the lush garden.

Culinary Delights and Diverse Cuisine
Indulge in a variety of dining options from African to American and Chinese cuisine at the on-site restaurant. Enjoy a delicious buffet breakfast to start your day right.

Ready to experience luxury and comfort at Hotel Horizon Entebbe? Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 418 reviews
Cleanliness: 7.36
Service: 9.83
Location: 8.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
J
Janette solo_traveller us
10
Great location and friendly staff!
Pros:

This was a great place to stay in Entebbe. Good location and food was also good. It's located on the main street throught town, so convenient to travel around. The best part is the wonderful craft market right across the street. My room was clean and staff was great!

2026-08-28 via Nuitee
M
MARC solo_traveller fr
9
Personnel accueillant, souriant, diligent très attentif au client. Bon rapport qualité/ prix
Pros:

Personnel très attentif , diligent et soucieux du besoin client.
Chambre confortable

Cons:

Le petit déjeuner, déja de bonne qualité, peut être enrichi : fromages....etc

2026-08-27 via Nuitee
I
Ian couple gb
7
2026-08-27 via Nuitee
G
George Ghines solo_traveller gr
7
Pros:

Mattress was infested with bedbugs. Needs proper cleanliness. Otherwise location is amazing as it has the two malls nearby

Cons:

Mattress could be cleaner without bedbugs otherwise all is OK

2026-08-26 via Nuitee
Y
Yasir couple ae
6
2026-08-21 via Nuitee
M
Michael solo_traveller us
9
Solid choice in a good location
Pros:

Friendly staff. The rooftop restaurant and bar was nice. The food was good and decently priced. The room was clean and comfortable.

Cons:

The hotel is on a busy street so there was some noise in the room.

2026-08-19 via Nuitee
G
Gilmar solo_traveller ie
8
2026-08-18 via Nuitee
J
Joseph solo_traveller gb
7
Great location
Pros:

Great location

2026-08-18 via Nuitee
A
Astrid extended_group ar
7
Great Staff. But not the best choice of hotel.
Pros:

The staff are the most welcoming, adorable and efficient people. I hope the owner of the hotel realizes the inmense value the staff has. The give you a 5 star service, in a hotel that is rather old and not very nice.

Cons:

The gym was so dirty and smelly!! You could not even come inside. I had 1 single towel in the bathroom. And an empty mini bar.

2026-08-14 via Nuitee
J
Johnny couple dk
7
Ok for et par dage.
Pros:

Lidt kedelig morgenmad. Tørt brød. Ingen pålæg. Heldigvis var der omelet. Beliggenheden er fin i forhold til botanisk have og zoo

Cons:

Der er meget støj fra vejen og bilos. Mange af medarbejderne virkede lidt mutte.

2026-08-12 via Nuitee
K
Katja solo_traveller gb
9
Pros:

Location, facilities, staff

Cons:

Nothing

2026-08-09 via Nuitee
A
Alice solo_traveller tw
8
Pros:

Very comfortable. Great breakfast buffet. Great service.

Cons:

Kind of expensive. The TV only had limited channels. The road traffic noise.

2026-08-05 via Nuitee
M
Murphy solo_traveller gb
10
Professional and punctual
Pros:

Professional and punctual

2026-08-04 via Nuitee
P
Pentolfe solo_traveller za
10
Pros:

Great friendly staff

2026-07-25 via Nuitee
M
Martin solo_traveller no
9
I was welcomed and treated very well.
Pros:

Kind and friendly staff that s ready to help.

Cons:

There was a day without water supply. I understand this is very rare.

2026-07-24 via Nuitee
C
Chase solo_traveller us
7
Ok, but not quite great
Pros:

The location was great - it was only a short drive from the airport. The staff is friendly, accommodating, and generally very prompt. The room service was fast and the food was fairly good. The butter chicken could've used a bit more spice, but was still well received after a long day.

The room and hotel were nicely decorated and the bed was appropriately sized and decently comfortable.

Cons:

I stayed here twice, once before and once after a multi-day safari. After flying for well over 24 hours with 3 layovers and unexpected delays, I finally landed around midnight (originally scheduled for 10:20pm). I had previously requested the airport shuttle and provided my flight number for monitoring, but the shuttle never arrived. I called the hotel and was told the driver had been sent home and that no shuttle was available. I ended up hailing a cab.

After the ordeal, all I wanted was a hot shower and to go to sleep. The water never got above lukewarm and the overhead showerhead was messed up. The handheld worked well enough though.

The second stay still had lukewarm water and messed up showerhead. However, the airport shuttle showed up and got me to the airport on time very early in the morning.

Due to the early flight, the breakfast only really has pastries available. The parties were ok - nothing special, but edible. A staff member made me a coffee and put it in a to-go cup, which was perfect for the early morning shuttle.

2026-07-22 via Nuitee
P
Pentolfe solo_traveller za
10
Pros:

Great place to stay, especially the food

Cons:

No hot water

2026-07-22 via Nuitee
M
Michael couple gb
8
Enjoyed the stay
Pros:

Location is spot on

Cons:

Choices of balconies not facing the main road was nt available.

2026-07-19 via Nuitee
R
Raymond solo_traveller nl
9
Goede service schone complete kamers en fijne voorzieningen!
Pros:

Schoon, service, zwembad, dakterras

Cons:

Niet van toepassing

2026-07-18 via Nuitee
R
Robert solo_traveller de
10
Super friendly staff!
Pros:

Es ist ein schönes, sauberes Hotel in guter Lage. Was absolut bemerkenswert war ist die Freundlichkeit des Personals!

2026-07-14 via Nuitee