Charlotte House Hotel

Hotels
8.3 (1709 reviews)
Union Road , Lincoln , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Cons:
Strange odors in hallways
Limited breakfast options
Occasional service issues

Categories

Cleanliness
8.13
Rooms were reported as very clean, but some guests noted a strange odor in the hallways.
Service
8.6
Staff were consistently praised for being friendly and helpful.
Location
9.14
Multiple reviews highlighted the excellent location, close to key attractions.
Room Quality
8.59
Rooms were described as spacious and comfortable, though some issues were noted.
Amenities
7.62
Limited dining options and occasional service issues at breakfast were mentioned.
Value for Money
8.58
Guests felt that the hotel offered good value for the price paid.
Food and Beverage
7.13
Continental breakfast was ample but many guests preferred a cooked option.
Overall Experience
8.6
Overall, guests reported a positive experience, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:18

Property Description

Luxurious Accommodation
Experience a blend of traditional and modern rooms at our beautiful 1930's Art Deco building. Enjoy amenities like LCD TV, WiFi, CD player, and free local/national calls.

Prime Location
Located opposite Lincoln Castle and a short walk from the cathedral, our hotel offers the perfect base to explore the city.

Cozy Lounge and Nearby Dining
Relax in our inviting lounge or venture out to discover the variety of restaurants and cafés within walking distance.

Book now to indulge in a charming stay at Charlotte House.

Important information:

Public pay and display car parking is located adjacent the hotel, providing more than 100 conveniently positioned car parking spaces, based on variable tariff increments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1709 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
B
Baust • couple • gb
9
Pros:

Excellent room/suite with lots of space. Clean, comfortable. Fabulous location next to castle/cathedral and old town. Very helpful staff

Cons:

N/a

2026-09-19 • via Nuitee
K
Kevin • couple • au
9
Ideal for a few days to check out the old town areas and relax in the evening.
Pros:

Location near Castle and Cathedral. Quiet with friendly staff. Nearby courtyard and lawn pleasing.

2026-09-19 • via Nuitee
S
Sarah • couple • gb
8
Comfortable, clean accommodation.
Pros:

Excellent location very close to the castle and cathedral. Close to a big car park. Great local pubs nearby too. Clean, nicely furnished room with a comfortable bed. Very nice bedding, towels and toiletries provided.

Cons:

The breakfast (which was included in the price) was less than great. There were no staff managing the breakfast room. Very basic provision even for a 'continental breakfast'. You could have a cooked breakfast delivered from the restaurant next door for an extra charge. The hotel seemed to be lacking staff in general.

2026-09-18 • via Nuitee
M
Melissa • couple • gb
8
Good location and close to the historic city centre.
Pros:

Really close proximity to Lincoln castle and cathedral and great to have a cafe, with decent coffee, on site.

Cons:

The breakfast was a bit disappointing, with only a few options, unless you wanted to pay extra for cooked breakfast. I don't remember being told about this before booking. They also ran out of some items when we arrived for breakfast and we had to ask the staff to see if they could re-stock.
It was also a bit of a shock to discover that we had to pay a daily rate for the pay-and-display car-park. I don't remember being told about this before booking. It would be nice if the hotel reimbursed guests for this or had a system where guests' car registrations could be logged with the car-park owners, so that they don't incur a fee. This is what happened at another hotel, in Lincolnshire, where we had to park in a public car-park.

2026-09-17 • via Nuitee
S
Sara • solo_traveller • se
3
Ej valuta för pengarna, dåligt skick
Cons:

Dålig lukt, fläckar på heltäckningsmatta

2026-09-16 • via Nuitee
S
Sharon • couple • gb
8
Good start to our stay.
Pros:

Good sized room and location.

2026-09-14 • via Nuitee
C
Claire • extended_group • gb
9
Enjoyed it. Great location. Nice to have the cafe and the tapas restaurant so close. Lovely staff. The room was brillian
Pros:

Beautiful building.

2026-09-12 • via Nuitee
K
Kay • couple • gb
9
Amazing hotel, room was huge and beautiful, setting was stunning and staff fabulous
Pros:

Beautiful decor

Cons:

Continental breakfast and breakfast room a bit snug

2026-09-11 • via Nuitee
S
Sarah • extended_group • gb
8
Perfect for daughters graduation stay
Pros:

Good location

Cons:

Bit noisy outside with windows open

2026-09-11 • via Nuitee
P
Paolo • extended_group • gb
9
Great location for our daughter’s graduation at Lincoln Cathedral.
Pros:

Great location. Spacious. Clean. Nice building Nice decor.

Cons:

All lovely except coffee pod machine in room but no coffee pods available in room.

2026-09-11 • via Nuitee
A
Aishya • extended_group • gb
9
Would definitely stay again if in the area
Pros:

The hotel was lovely, well kept, clean and the perfect location for graduation, avoids Steep Hill.

Cons:

The property itself was lovely. We would prefer more options at breakfast though.

2026-09-11 • via Nuitee
M
Malc • couple • je
8
Perfect for what we needed.
Pros:

Very comfortable night,

Cons:

No lift as have an injury at the moment.

2026-09-11 • via Nuitee
K
Karen • extended_group • gb
7
Breakfast was disappointing
Pros:

Location

Cons:

No lift

2026-09-11 • via Nuitee
J
Jenni • extended_group • gb
10
2026-09-10 • via Nuitee
M
Marc Scholtes • solo_traveller • nl
8
Pros:

Mooi pand, mooie kamer en super lokatie

Cons:

Eigenlijk niets

2026-09-09 • via Nuitee
N
Neil • couple • gb
9
Very convenient for castle and cathedral.
Pros:

Lovely smaller type hotel. Nicely decorated.

Cons:

Nothing.

2026-09-09 • via Nuitee
R
Richard • solo_traveller • gb
8
Will stay again
Pros:

Everything

Cons:

Breakfast is lacking with no hot option for the price.

2026-09-09 • via Nuitee
S
Samantha • extended_group • gb
10
Lovely hotel in a lovely location. Perfect for graduation ceremonies.
Pros:

Lovely location, overlooking the back entrance of Lincoln castle, ideal for graduation ceremonies in the cathedral.
There’s a very large public car park next to the hotel. A coffee shop and restaurant opposite and several pubs to the side. Added to which it’s about 5 minutes to the nearest by shops and restaurants between the castle and cathedral.
If you want the main town it’s a 5 minute walk down Steep Hill (yes it is steep!)
The hotel is being renovated and each time we visit they’ve done a little more, so we can’t wait to see the finished product.

Cons:

Nothing really, although you will get woken up fairly early by the pub near by having their bottles collected for recycling!

2026-09-08 • via Nuitee
D
David • solo_traveller • gb
9
Great Graduation Stay in the Middle of Lincoln
Pros:

Location for our daughter's graduation, right by castle/cathedral. Great 2 bed apartment, loads if space. Quality fittings, huge shower head! Good coffee making facilities.

Cons:

Couldnt be helped by hotel but lorry noise in car park in middle of night made for a resless night. Bed was a little hard and sash window banged in the breeze.

2026-09-08 • via Nuitee
M
mr2panman • solo_traveller • gb
7
Pros:

Staff
Bed
Comfort
Breakfast

Cons:

Shabby
Sink sealant mouldy

2026-09-06 • via Nuitee