The Borough Lancaster

Hotels
8.7 (2123 reviews)
3-5 Dalton Square , Lancaster , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and knowledgeable staff
Great central location
Delicious meals
Cons:
Noise from surroundings
Issues with cleanliness in common areas
Heating problems in some rooms

Categories

Cleanliness
8.13
Some comments indicated issues with common spaces; however, most rooms were noted as clean.
Service
9.1
Positive mentions of friendly and accommodating staff.
Location
9.14
Guests consistently praised the central location.
Room Quality
8.59
Rooms were highlighted as comfortable and spacious, though some issues were mentioned.
Amenities
8.62
Kitchen facilities appreciated, but not all amenities were mentioned.
Value for Money
8.58
Overall, guests felt they received good value, despite some concerns.
Food and Beverage
8.63
Meals were frequently mentioned positively, yet breakfast wasn't included.
Overall Experience
8.8
Many guests reported a relaxing and pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Rooms with Italian Marble Wet-Rooms
Indulge in comfort and style with our en-suite rooms featuring Italian marble wet-rooms and modern amenities including flat-screen TVs and complimentary toiletries.

Award-Winning Restaurant and On-Site Brewery
Savor delicious meals at our acclaimed restaurant and enjoy a wide selection of drinks at the bar, including our very own brewed beers. Don't miss the opportunity to experience the popular Lancaster Comedy Club every Sunday.

Convenient Location near Major Attractions
Located just a short walk from Lancaster Railway Station, and in close proximity to Lancaster University, Lancaster Golf Club, and Morecambe, our Grade II listed building offers the perfect base for exploring the area.

Experience luxury, dining, and entertainment at The Borough Lancaster - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2123 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
I
Ian couple gb
10
2026-08-29 via Nuitee
H
higginson solo_traveller gb
10
Pros:

Lucy and Daniel exceptional

2026-08-27 via Nuitee
A
Anthony couple gb
8
Central Lancaster for two nights.
Pros:

Great location in Lancaster. Although we had to use the public car park this was neither difficult or expensive. We had a large room and tea and coffee as well as delicious shortbread biscuits were provided. They also provide a shower safety mat which we really appreciated. Lovely walk in shower. The room was very clean and the bed was comfortable as was the bedding. Although central our room was very quiet although I cannot comment for other rooms. It was nice being able to go next door to the Pub for drinks and meals. We had dinner one night. It was nice. The drinks selection is brilliant. Staff are lovely and very helpful.

Cons:

Our Room (2) was "next door" to the pub and restaurant. Whilst this was not a problem for us, some people might find this inconvenient so you may want to check when you are booking.

2026-08-27 via Nuitee
J
Julie couple ca
9
Pros:

Great location! Very friendly staff. Comfy bed, clean room and great service!!

2026-08-27 via Nuitee
Y
Yordas Group extended_group gb
10
All excellent, no issues!
2026-08-26 via Nuitee
G
Gavyn couple gb
10
2026-08-26 via Nuitee
E
Evelina couple gb
6
Cons:

It was very hot to sleep. Fan was not cooling us down and it was impossible to open the window to get the fresh air.

2026-08-26 via Nuitee
L
Laura couple it
10
Struttura perfetta
Pros:

Tutto, pub fantastico all interno
Roberto il ragazzo titolare gentilissimo e disponibile

2026-08-26 via Nuitee
J
Julie solo_traveller gb
10
Simply the best!
Pros:

To begin with, the central location is perfect. As is the staff, the room and everything else about The Borough!!

Cons:

Nothing!!

2026-08-25 via Nuitee
J
Julie solo_traveller gb
10
2026-08-25 via Nuitee
A
alison couple gb
10
Great location, gorgeous room, great food, amazing staff. Will always book here when I can it’s a lovely perfect stay xx
Pros:

Friendly staff, gorgeous clean room, loved the bath, loved that I had my own entrance and the food in the pub is great too. Can’t fault the place xx

Cons:

Just the stairs, I don’t like stairs

2026-08-24 via Nuitee
L
Lisa solo_traveller gb
10
2026-08-22 via Nuitee
W
Werner Gottwald solo_traveller de
9
Pros:

Frühstück a la card. Großes Zimmer. Sehr großes und neues Bad.

Cons:

Sehr schmale Treppe und sehr weiches Bett.

2026-08-21 via Nuitee
M
Mark solo_traveller gb
8
2026-08-20 via Nuitee
S
Stephen solo_traveller us
10
2026-08-20 via Nuitee
N
Nick solo_traveller gb
7
2026-08-19 via Nuitee
S
Scott solo_traveller gb
7
Borough Bloomer
Pros:

Would have liked a bit more flexibility from the staff when I turned up on the wrong evening.
No rooms available I was told, so save losing the reservation I drove home to Glasgow & returned the following evening.
Had they given me the opportunity to rebook @ no extra cost, I could have found alternative accommodation for that evening &.returned to the Borough @ a later date.
Won't be back on that basis. We all make mistakes, but if a hotel can't use common sense & reschedule a booking due to a genuine error by a customer, I certainly won't be back....

2026-08-19 via Nuitee
D
Daveshagnasty solo_traveller gb
8
Lancashire loop, cycling stopover.
Pros:

Very good location in Lancaster and popular bar with locals. We cycled there and didn't leave the hotel untill the next day. Stayed in for drinks and evening dinner.

Cons:

Slight misunderstanding on my part with the booking and my bed choices and the fact breakfast wasn't included in the room rate.

2026-08-17 via Nuitee
D
dilger family_with_children gb
8
2026-08-16 via Nuitee
A
Anna solo_traveller gb
10
Great stay as always
Pros:

Great stay as always.

Cons:

Nothing

2026-08-15 via Nuitee