The Borough Lancaster

Hotels
8.7 (2123 reviews)
3-5 Dalton Square , Lancaster , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and knowledgeable staff
Great central location
Delicious meals
Cons:
Noise from surroundings
Issues with cleanliness in common areas
Heating problems in some rooms

Categories

Cleanliness
8.13
Some comments indicated issues with common spaces; however, most rooms were noted as clean.
Service
9.1
Positive mentions of friendly and accommodating staff.
Location
9.14
Guests consistently praised the central location.
Room Quality
8.59
Rooms were highlighted as comfortable and spacious, though some issues were mentioned.
Amenities
8.62
Kitchen facilities appreciated, but not all amenities were mentioned.
Value for Money
8.58
Overall, guests felt they received good value, despite some concerns.
Food and Beverage
8.63
Meals were frequently mentioned positively, yet breakfast wasn't included.
Overall Experience
8.8
Many guests reported a relaxing and pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Rooms with Italian Marble Wet-Rooms
Indulge in comfort and style with our en-suite rooms featuring Italian marble wet-rooms and modern amenities including flat-screen TVs and complimentary toiletries.

Award-Winning Restaurant and On-Site Brewery
Savor delicious meals at our acclaimed restaurant and enjoy a wide selection of drinks at the bar, including our very own brewed beers. Don't miss the opportunity to experience the popular Lancaster Comedy Club every Sunday.

Convenient Location near Major Attractions
Located just a short walk from Lancaster Railway Station, and in close proximity to Lancaster University, Lancaster Golf Club, and Morecambe, our Grade II listed building offers the perfect base for exploring the area.

Experience luxury, dining, and entertainment at The Borough Lancaster - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2123 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
R
Robert • solo_traveller • gb
8
2026-09-18 • via Nuitee
A
Ali Quirk • solo_traveller • gb
10
Would highly recommend - best stay in Lancaster
Pros:

bed was incredibly comfortable, service exceptional and fabulous breakfast

2026-09-18 • via Nuitee
T
Tom • couple • gb
10
Great place to stay
Pros:

Great location and lovely food

2026-09-14 • via Nuitee
K
Kay • solo_traveller • gb
9
Excellent accommodation in great location with lovely, helpful staff
Pros:

Excellent accommodation in great location with lovely helpful staff.

Cons:

Nothing

2026-09-13 • via Nuitee
K
Kirsten • solo_traveller • gb
8
Central , friendly pub with comfy bedrooms
Pros:

Very friendly staff, good location, comfy bed, nice pub

2026-09-09 • via Nuitee
A
ANGIE • couple • gb
8
2026-09-08 • via Nuitee
T
Trevor • couple • gb
10
Superb
Pros:

Excellent visit from start to finish. Met and shown to our room by very attentive staff and spent the afternoon celebrating in the function room. Brill service and well catered for

2026-09-08 • via Nuitee
B
Beth • couple • gb
9
Lovely place, great food and wonderful staff.l
Pros:

The staff couldn't have been friendlier or more helpful. The pub and rooms were really good and the food also.

Cons:

The fact I had to pay an extra £15 on arrival for my dog when I had booked through booking.com and didn't realise that wasn't included in the price!

2026-09-08 • via Nuitee
C
Carol • family_with_children • gb
9
Lovely
Pros:

Handy for railway station and central city. Rooms clean.

2026-09-07 • via Nuitee
P
Phum • solo_traveller • kh
8
2026-09-06 • via Nuitee
A
Andrew • couple • gb
8
2026-09-06 • via Nuitee
E
elaine • family_with_children • gb
5
The rooms have the potential to be outstanding. Just needs cleaned!
Pros:

The size of the room was fabulous. The shower room was great. The location was ideal and the staff were nice.

Cons:

the room wasn't clean, it had been surfaced cleaned but not routinely deep cleaned. And we didn't get a service clean over the two days we stayed which meant the bins weren't emptied and we had to ask for extra towels, loo rolls etc.
The breakfast was disappointing, what i ordered wasn't what was delivered and that wasn't ideal. The service was really slow and that meant i was late for the appointment i'd travelled for. We didn't dine in for that reason.

2026-09-03 • via Nuitee
P
Peter • solo_traveller • gb
8
Comfortable rooms but English mustard is needed.
Pros:

Great location. I have stayed at the Borough many times before. Comfortable rooms.

Cons:

It may be trivial but a steak needs English mustard. This is the third time I have ordered a steak at the Borough and they have only had limp, tasteless Dijon mustard.

2026-09-02 • via Nuitee
A
Adam • couple • gb
9
2026-09-02 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-09-01 • via Nuitee
L
les • couple • gb
9
2026-09-01 • via Nuitee
B
Brian • solo_traveller • gb
10
2026-08-31 • via Nuitee
R
Ralph • solo_traveller • gb
10
Excellent stay and evening meal, with brilliant friendly staff
Pros:

Super friendly and helpful staff. Fantastic evening meal in the restaurant - generous portions and beautifully cooked and presented by attentive supervision friendly staff

Cons:

Nothing

2026-08-31 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-08-31 • via Nuitee
I
Ian Haggis Gatens • solo_traveller • gb
9
Lush lodgings of Lancaster
Pros:

Rooms were spotless, staff were very helpful and friendly, breakfast was good.

Cons:

Narrow Stairs but nothing to be done with that as it's old world cottage accommodation

2026-08-30 • via Nuitee