Complexe El Bassatine

Hotels
6.3 (770 reviews)
quartier Ouled Hamdan , route Fkih Ben Salah , Beni Mellal , MA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff
Breakfast
Cons:
Cleanliness
Room Quality
Amenities
Service

Categories

Cleanliness
4.44
Multiple complaints about cleanliness and maintenance.
Service
7.91
Generally positive remarks about staff, though some negative experiences reported.
Location
8.45
Positive feedback about the location's convenience.
Room Quality
5.4
Concerns about room maintenance and comfort.
Amenities
5.93
Mixed feedback regarding amenities; issues with the pool and general upkeep.
Value for Money
5.39
General sentiment indicates the hotel is not worth the price.
Food and Beverage
6.44
Breakfast and dining options received mixed reviews.
Overall Experience
6.41
Overall dissatisfaction with the stay; not recommended by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:15

Property Description

Outdoor Swimming Pool and Garden
Complexe El Bassatine offers a refreshing outdoor swimming pool and a lush garden for guests to unwind and relax in the beautiful surroundings.

Comfortable Rooms with Mountain View
The hotel provides cozy rooms equipped with modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Guests can also enjoy stunning mountain views from their rooms.

Entertainment and Dining Options
Guests can indulge in fun activities like table tennis and darts, or savor delicious meals at the on-site restaurant. The buffet breakfast offers a great start to the day.

Experience a relaxing stay with great amenities at Complexe El Bassatine in Beni Mellal. Book now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 770 reviews
Cleanliness: 4.44
Service: 7.91
Location: 8.45
Room Quality: 5.4
Amenities: 5.93
Value for Money: 5.39
Food and Beverage: 6.44
Overall Experience: 6.41
A
Andre • family_with_children • pt
4
Pros:

A simpatia dos funcionários

Cons:

Muito falta de manutenção. Tudo muito velho sem luz e falta de limpeza

2026-09-18 • via Nuitee
O
Olver • solo_traveller • gb
5
Pros:

The staff were welcoming
Breakfast was adequate

Cons:

Restaurant food was only 1 choice and was very average.
Second day food offered was exactly the same as the day previous
Swimming pool was not clean and smelt of algea
Beds very uncomfortable and not good for a 6'2" man
WiFi was meant to be fast......didn't connect unless you sat in reception.
I checked out 2 days early as was very poor stay and spent £240 on another hotel

2026-09-18 • via Nuitee
A
Abdel • solo_traveller • ma
9
2026-09-18 • via Nuitee
H
Hamza • family_with_children • ma
6
2026-09-17 • via Nuitee
J
Jim • extended_group • nl
8
Gastvrij maar wat sfeerloos hotel met een motel-karakter en een mooi zwembad in een groene tuin.
Pros:

Een gastvrij hotel met een motel-karakter. Standaard hotelkamers, prima. Een mooie groene tuin en een groot zwembad. Het doet weinig Marokkaans aan, maar er is niets op tegen. Prima buffet ontbijt. Lekkere airco op de kamer. Badkamer met ligbad met daarboven de douche, dus hoge instap.

Cons:

Weinig Marokkaans, het kan overal zijn. Zakelijke uitstraling, niet voor sfeer-zoekers.

2026-09-15 • via Nuitee
T
T.laila • family_with_children • ma
5
Pros:

Le petit-déjeuner n'est pas du tout à la hauteur d'un établissement hôtelier. La qualité des viennoiseries est très médiocre, les céréales sont rassies et le choix reste extrêmement limité.

Cons:

le drap de lit blanc présente de très larges auréoles et décolorations

2026-09-14 • via Nuitee
S
Soufiane • couple • ma
8
2026-09-11 • via Nuitee
G
GUILLERMO • solo_traveller • es
8
Pros:

El personal y la situación. Complejo muy bien situado, algo antiguo

Cons:

En una de las habitaciones, había insectos muertos

2026-09-06 • via Nuitee
F
Franck • solo_traveller • fr
8
Pros:

Très bon accueil et très bon restaurant.

2026-09-04 • via Nuitee
G
Ghazi • solo_traveller • fr
1
Pros:

Le lit est confortable et la chambre est propre, le petit déjeuner est correct et le personnel est sympathique.

Cons:

Piscine pas propre, la clim fait beaucoup de bruit, pas de gel douche dans la chambre, et feigo pas dans touted les chambres.

2026-09-03 • via Nuitee
B
Baia • solo_traveller • fr
10
2026-09-03 • via Nuitee
A
abdelkrim • family_with_children • ma
4
Pros:

buffet et piscine

Cons:

Manque mini réfrigérateur vu la chaleur du mois aout
La rénovation des chambres est nécessaire

2026-09-01 • via Nuitee
F
FALAHI • solo_traveller • ma
7
2026-09-01 • via Nuitee
J
Jet • couple • nl
9
2026-08-31 • via Nuitee
Y
Youssef • couple • ma
7
bon sejeur sauf la picine
Pros:

l'endroit calme

Cons:

picine

2026-08-31 • via Nuitee
S
SaghirJaafari • family_with_children • ma
6
2026-08-28 • via Nuitee
E
EL YASMINE • family_with_children • ma
8
2026-08-27 • via Nuitee
M
Mayra • couple • gb
2
Won’t be coming back
Pros:

The pool

Cons:

Everything else

2026-08-27 • via Nuitee
E
El Houari • solo_traveller • ma
8
2026-08-27 • via Nuitee
M
mohamed • family_with_children • sa
10
2026-08-27 • via Nuitee