Residence Inn Orijent

Hotels
7.9 (220 reviews)
Kemal Begova 21 , Sarajevo , ba

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant

Review Highlights

Pros:
Friendly staff
Good location
Filling breakfast
Cons:
Cleanliness issues
Rooms not as described
Smoking odor in premises

Categories

Cleanliness
6.86
Some reviews mentioned cleanliness issues, particularly regarding smoke and room conditions.
Service
8.83
Many reviews praised the staff for being friendly and helpful.
Location
8.87
Location was highlighted positively, being close to the tram station and main attractions.
Room Quality
7.32
Some reviews noted the rooms' conditions negatively, particularly related to size and smoke smell.
Amenities
7.85
Mixed feelings expressed regarding amenities, especially related to cleanliness and utility.
Value for Money
7.31
Value perceived as lacking by some, particularly with amenities and room quality.
Food and Beverage
8.36
Positive remarks about food portions and quality, despite some timing issues.
Overall Experience
7.83
General satisfaction but with specific concerns noted in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:00

Property Description

Convenient Location

  • Located near Sarajevo War Tunnel and other popular attractions.
  • Close proximity to Sarajevo National Theatre and Avaz Twist Tower.

Comfortable Accommodation

  • Air-conditioned rooms with free WiFi and private bathrooms.
  • Rooms equipped with a wardrobe and flat-screen TV.

Delicious Dining Options

  • Restaurant on-site offering buffet and continental breakfast.
  • Explore nearby dining options like Sarajevo's Bascarsija Street.

Experience comfort and convenience at Residence Inn Orijent – book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 220 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
A
Ahmed • couple • de
9
2026-06-17 • via Nuitee
T
Timo • solo_traveller • de
8
2026-06-16 • via Nuitee
B
Björn • solo_traveller • se
8
Pros:

Läget var bra, nära in till stan. Trevlig personal. Helt ok enkel frukost. Eluttag vid sängen.

Cons:

Saknade sänglampa och vatten kokare. Sen frukost mellan 9-10.

2026-06-14 • via Nuitee
I
Ivana • solo_traveller • es
10
Great value for the location.
Pros:

Very peacful place, very good staff.

Cons:

The breakfast was a bit basic (omlet, sandwich, as it is a caffee restaurant). No minibar in the rooms.

2026-06-13 • via Nuitee
A
Abdullah • solo_traveller • dk
9
Pros:

Personaler var meget flinke og hjælpsom især Mr. Adnan

Cons:

Badeværelset var meget lille der var ikke nok plads omkring wc.

2026-06-10 • via Nuitee
A
ABDURRAHMAN • couple • tr
7
Pros:

Otel genel manada güzeldi. Tuvalettemizde fakat mesela bizler için taharet musluğu önemli burada yok.

Cons:

Taharet musluğu
Yatak çok gıcır gıcır ses getiriyor
Çarşıya 15 dakika yürüme mesafesi

2026-06-07 • via Nuitee
A
Al Araimi • solo_traveller • om
4
Pros:

The lady at the reception was very helpful

Cons:

There is no elevator, no hot water in the sink no tea or coffee in the room

2026-06-07 • via Nuitee
R
Rima • solo_traveller • lt
8
Pros:

paslaugus personalas, kambariai erdvūs.

Cons:

pusryčių laikas nepatogus (9-10 val.).

2026-05-23 • via Nuitee
S
Saliha • couple • tr
8
Merkezi konuma sahip. Hem Başçarşıya yakın hem otogara
Pros:

Merkezi konumu

2026-05-22 • via Nuitee
S
Sashka • couple • de
10
2026-05-19 • via Nuitee
H
Hamlet • extended_group • se
7
ok
Pros:

helt ok med rummet.
dåligt med varmvatten på morgonen när man skulle duscha

Cons:

varmvatten

2026-05-07 • via Nuitee
S
Sasa • solo_traveller • rs
8
Pros:

-pleasant stuff
-breakfast
-conformable bed

Cons:

-no parking

2026-05-04 • via Nuitee
M
Melani • couple • hr
8
2026-05-03 • via Nuitee
G
Gabriela • solo_traveller • pl
6
To nie jest hotel 4-gwiazdkowy
Pros:

Smaczne i duże śniadania wybierane z karty. Dobra lokalizacja blisko starego miasta. Dostaliśmy pokój o godzinie 9 rano, co było bardzo dużym plusem. Wygodne łóżko. Rozkładany fotel.

Cons:

Na bookingu hotel figuruje jako hotel 4-gwiazdkowy, a na pewno nie jest to hotel 4-gwiazdkowy, jest to dokładnie 5 pokoi nad restauracją, bez codziennego sprzątania pokoju.
W pokoju było bardzo zimno i nie było możliwości ogrzania go. Na bookingu istnieje informacja, że pokój posiada klimatyzację i faktycznie ona wisi, ale nie ma do niej pilota w pokoju.
W łazience odpadł wieszak na ręczniki. Układ łazienki jest bardzo niefunkcjonalny - w trakcie korzystania z toalety nie było miejsca na nogi, ponieważ zaraz obok była szyba od kabiny prysznicowej.

2026-04-28 • via Nuitee
K
Katarina • couple • rs
8
2026-04-19 • via Nuitee
R
R. • solo_traveller • nl
7
Pros:

de situering in het centrum en de ruime kamers

Cons:

er werd in de kamers tijdens ons verblijf niet schoongemaakt en er kwamen ook geen schone handdoeken

2026-04-13 • via Nuitee
R
Reblan00 • couple • it
6
Sufficiente
Pros:

La vicinanza al centro

Cons:

La stanza rumorosa e poca scelta per la colazione.
La stanza non era coimbientata bene

2026-04-12 • via Nuitee
S
Sandra • couple • rs
6
2026-04-10 • via Nuitee
M
Manar • couple • at
6
Gutes Hotel in der Altstadt
Pros:

Guter Preis, nettes Personal, Lage sehr gut

Cons:

Keine 24h Rezeption, im Badezimmer waren einige Sachen kaputt

2026-04-09 • via Nuitee
P
Patricia • couple • de
8
Entspannter Städtetripp
Pros:

Die Unterkunft ist super zentral gelegen, das Personal ist super nett und hilfsbereit. Das Frühstück war auch super. Wir hatten Omelette und Sandwich. Obwohl es an einer Straße liegt ist es nachts sehr ruhig.

Cons:

Eine Information wäre hilfreich, was in Sarajevo normal zu sein scheint, man darf im Café Bereich rauchen.

2026-04-02 • via Nuitee