ibis Annemasse-Genève

Hotels
•
ibis
7.6 (1762 reviews)
38, route de Genève , Ambilly , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location / tram access
Plentiful breakfast
Friendly and organized staff (many reports)
Free/available parking on site
Spacious rooms and large showers (for many)
Good value for money
Nearby restaurants and shops
Convenient for Geneva/Annemasse
Reception helpful with bikes/storage
Clean rooms reported by several guests
Cons:
Dirty/worn carpet (moquette) and occasional unclean rooms
Key/card deactivation issues to open doors
No kettle/tea/coffee facilities in some rooms
Missing or small fridge in some rooms
Unfriendly reception reported by a minority
Narrow or low-height parking access/limits
Noise in some rooms / street access issues
Dated decor / needs refurbishment
Occasional smoke smell / no strict no-smoking enforcement

Categories

Cleanliness
5.5
Several guests mention dirty or worn carpet (moquette), isolated unclean rooms and an insect seen in a photo; a few guests reported rooms as clean but overall cleanliness is a clear area of concern.
Service
8
Staff frequently described as friendly, organized and helpful (reception praised, help with bikes, smiling personnel), though a minority report an unfriendly/arrogant receptionist and issues with deposit handling.
Location
8.6
Consistently praised: excellent tram access, close to Geneva/Annemasse, good nearby restaurants and shops, convenient for visiting the region and near the tram/station.
Room Quality
7.3
Mixed: some guests enjoyed spacious rooms and large showers; others note dated decor, slippery showers, carpeting issues, noise and occasional missing amenities (fridge/kettle).
Amenities
7.2
Breakfast and reception water fountain are positives; recurring negatives include no kettle/tea equipment in rooms, occasional missing fridge, parking height/entry limitations and narrow access.
Value for Money
8
Multiple comments highlight good price-quality ratio and satisfaction with value; some note the hotel is a bit dated but overall considered good value.
Food and Beverage
8.5
Breakfast repeatedly described as plentiful and high quality (good tea, copious breakfast); few complaints about food and beverage.
Overall Experience
7.7
Overall stays are generally positive (satisfied guests, pleasant stays, useful location) but tempered by cleanliness, occasional staff issues and some practical annoyances (cards, parking).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Modern and Convenient Accommodation
Experience comfort and convenience at ibis Annemasse-Genève, located just a short drive from Geneva and Léman lake. Enjoy air-conditioned rooms with free WiFi, a TV, and a private bathroom with complimentary toiletries.

Delicious Breakfast Options
Start your day right with a delicious buffet breakfast offering a variety of sweet and savoury dishes, pastries, fresh French Madeleine cakes, and hot beverages. Guests can even grab a lighter option outside of regular hours.

Great Location and Services
With a 24-hour front desk, guests can enjoy easy access to the World Trade Centre, Annecy, and the Italian border. Plus, Geneva Airport is just a short distance away. Book your stay now for a memorable experience at ibis Annemasse-Genève.

Important information:

Please note that children under 12 years old can enjoy breakfast at a reduced rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 1762 reviews
Cleanliness: 5.5
Service: 8
Location: 8.6
Room Quality: 7.3
Amenities: 7.2
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 7.7
H
Henry • solo_traveller • ug
8
2026-11-07 • via Nuitee
M
Mathieu • family_with_children • fr
5
2026-11-07 • via Nuitee
J
JEAN-LUC • couple • fr
8
Séjour agréable
Pros:

Chambre spacieuse
Belle salle de bain
Très bon petit déjeuner

Cons:

L’odeur
Manque une bouilloire
Café au bar très cher (3 euros)

2026-11-06 • via Nuitee
A
Annick • couple • fr
8
Bon séjour excepté le dîner
Pros:

La chambre spacieuse et propre et bien équipée

Cons:

Pour le dîner du soir, il proposait une planche de charcuterie et fromage. C’était un peu minable : en fait du jambon sous cellophane , celui qu’il servent au petit déjeuner le lendemain matin et pareil pour le fromage, quelques cerneaux de noix et quelques raisins secs.
Très cher, pour ce que c’était. Beaucoup plus cher, que le petit déjeuner servi le lendemain matin avec beaucoup moins.

2026-11-04 • via Nuitee
P
Pascal • couple • ch
8
Une valeur sûre
Pros:

Emplacement propreté

Cons:

Une des réceptionniste pas très aimable

2026-11-03 • via Nuitee
فريدة • couple • fr
10
Tres bien passé
2026-11-01 • via Nuitee
N
Netta • couple • il
9
2026-11-01 • via Nuitee
N
Na • extended_group • mg
7
C'est bien passé
Pros:

La qualité de service, l'emplacement et le petit dejeuner

Cons:

La desactivation frequente de clef

2026-10-31 • via Nuitee
W
Wim • family_with_children • nl
8
Pros:

Grote kamer en ruime parkeerplaats

Cons:

Storingen aan de cards om deuren te openen

2026-10-29 • via Nuitee
E
Eric • couple • fr
7
2026-10-29 • via Nuitee
D
David • family_with_children • mw
9
Great location for Geneva or Annemasse. Good eating places within walking distance
Pros:

Location.

2026-10-28 • via Nuitee
O
Oumkaltoum • family_with_children • be
6
Pros:

L'emplacement

Cons:

Fenêtres et tapis nécessitent un nettoyage

2026-10-27 • via Nuitee
H
Hélène • family_with_children • fr
8
Pros:

Grande chambre, douche très spacieuse, eau en fontaine à l'accueil

Cons:

Bruyant, parking limité aux véhicules de moins de 1m80..., rue d'accès compliquée

2026-10-23 • via Nuitee
Z
Zoulikha • solo_traveller • fr
7
Bon hôtel
Pros:

Situation
Accueil

Cons:

Propreté
Taille de la chambre

2026-10-22 • via Nuitee
M
Marianne • family_with_children • fr
10
Confortable, propre et petit déjeuner très complet avec du thé de très bonne qualité.
Pros:

La gentillesse du personnel, le confort et le petit déjeuner.

Cons:

Le manque de bouilloire et tasse dans la chambre.

2026-10-20 • via Nuitee
J
Jean-Claude • solo_traveller • fr
8
hôtel bien situé poir visiter la région
Pros:

chambre spacieuse
TV grand écran plat agréable
vue dégagée
petits en-cas bons

2026-10-20 • via Nuitee
D
David • couple • mw
7
Practical and sufficient for our needs
Pros:

Great location to the tram, and proximity to restaurants

Cons:

No kettle for tea or coffee in the room

2026-10-16 • via Nuitee
P
Pascal • couple • ch
8
2026-10-14 • via Nuitee
A
Ana Cleia • extended_group • be
10
Je suis satisfaite !
Pros:

Super organisé

Cons:

Rien

2026-10-11 • via Nuitee
P
Pascal • couple • ch
8
Endroit agréable et bien situé
Pros:

Commerces à proximité

2026-10-07 • via Nuitee