Village Hotel Swansea

Hotels
Village Hotels & Leisure Clubs
8 (2009 reviews)
Fabian Way , Swansea , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Cons:
Dirty rooms
Noise levels
Parking fees

Categories

Cleanliness
6.96
Some guests mentioned dirty rooms and issues with housekeeping.
Service
8.93
Many reviews praised the friendly and attentive staff.
Location
8.97
Guests appreciated the convenient location near attractions and hospitals.
Room Quality
7.92
Generally well-received, though some guests noticed uncomfortable beds.
Amenities
7.45
Mixed feedback on amenities, including parking and bar services.
Value for Money
7.91
Perceived value is good, but some guests found prices high.
Food and Beverage
7.96
Food quality received mixed but generally positive feedback.
Overall Experience
7.93
Overall experience was positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:31

Property Description

Modern Rooms with Premium Amenities
Each spacious room at Village Hotel Swansea features a large flat-screen TV with Sky Sports, a seating area, and a work desk. Enjoy the comfort of a private bathroom with a hairdryer included in every room.

Health Club with Relaxation Facilities
Indulge in the hotel's heated indoor swimming pool, sauna, and steam room at the on-site health club. For fitness enthusiasts, there's the option to access the Village Gym with additional amenities.

Diverse Dining Options
Satisfy your culinary cravings at the stylish Village Pub and Grill offering all-day dining. Craving a caffeine fix? Visit the Starbucks Coffee Shop for fresh coffee and light snacks.

Book your stay at Village Hotel Swansea for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

- Check-in and check-out is done at the self-service kiosks.
- Please note that Village Hotels do not accept cash payments or checks.
- The credit or debit card used to make the booking must be available on check in at the hotel.
- Please note that children’s swim times apply.
- Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
- Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 2009 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
G
Grace solo_traveller gb
7
2026-07-25 via Nuitee
L
Lyndsey couple gb
8
Great location for a modern, clean hotel
Pros:

Great location, I had a Club room which had a sea view! It was gorgeous.

2026-07-25 via Nuitee
M
Michelle extended_group gb
8
Nice stay with friendly staff but be mindful of the cost of parking and use of the fitness suite.
Pros:

The staff were great and there was a nice buzz about the place.

Cons:

It was quite expensive with hidden extras to pay for like the use of the swimming pool and parking. They weren’t much but just a bit annoying.

2026-07-25 via Nuitee
S
Stephen extended_group gb
9
2026-07-25 via Nuitee
M
Melanie solo_traveller gb
1
2026-07-25 via Nuitee
J
Jonny extended_group gb
7
2026-07-24 via Nuitee
S
Sandry couple gb
8
2026-07-23 via Nuitee
J
Justin extended_group gb
8
2026-07-23 via Nuitee
U
Uma solo_traveller gb
6
Pros:

Location
Pool
Gym
Bar& grill for football viewing aswell as socialising

Cons:

AC not working.warned too late

fans given but hottest week.hence's a big struggle.
If hotel garden is few days notice would have booked another hotel.
We were informed enroute to swansea 3 hrs before chevk in.no accommodation available due yo graduation week in uni

Room service did not attend.

2026-07-22 via Nuitee
K
Karl solo_traveller gb
10
2026-07-22 via Nuitee
I
Ian couple gb
8
It’s ok. Facilities were good. Bit out of the way
Pros:

Facilities

Cons:

Location

2026-07-21 via Nuitee
I
Ian couple gb
8
Pros:

Location

Cons:

Bad parking by some visitors … one car, two spaces

2026-07-20 via Nuitee
A
Ashraf solo_traveller eg
3
Bad experience and rude staff
Pros:

Spacious room and location was good.

Cons:

Air conditioning wasn't working in the room although the listing clearly says that the rooms are air conditioned. I spoke to the receptionist who was very rude and said that they will try to do a "reset" to make it work but it didn't work and he said nothing else he could do and that there were no other rooms to move us.

Next day I spoke to another receptionist who said that air conditioning isn't working in most of the hotel due to a wider technical issue! So obviously, the other receptionist was lying to us about a "reset".

2026-07-20 via Nuitee
K
Karl extended_group gb
4
Bad start to a great holiday
Pros:

Great bar

Cons:

Reception staff couldn’t book me a room when booking.com messed up

2026-07-20 via Nuitee
B
Bill couple gb
1
Everything but the room and breakfast was worth the money
Pros:

Swimming pool gym sports bar was great rooms was clean

Cons:

The 3rd floor had no working air con in the middle of a heat wave the room was like a sauna hardly slept a wink in my 3 nights stay

2026-07-19 via Nuitee
C
Candy couple gb
5
Not the worst but improvements needed
Pros:

Liked the location and facilities

Cons:

Very unclean due to customers leaving rubbish everywhere and it not being cleaned
No hanging hooks in bathroom
Very cheap toilet paper- horrible
Two fights seen outside property
Breakfast until 9am week days is to early when your on holiday? Missed it as a result!
Flickering box on wall - annoying at night

2026-07-19 via Nuitee
G
Gayle couple gb
10
2026-07-19 via Nuitee
C
Chris solo_traveller gb
8
Fortunately I was not there in the day
Pros:

Excellent as was the dinner staff

Cons:

Pay for parking pay for swimming Starbucks and pub on the ground floor

2026-07-19 via Nuitee
P
Primrose extended_group gb
4
Cons:

We were incredibly dissapointed with the rudeness of the front of house desk staff when we arrived. We were not aware of an early check in availability when we had a call 3 days prior to our arrival. We were met with hostility and outright rudeness. Very disappointing.

2026-07-19 via Nuitee
P
Philip couple gb
1
I will not be going back to any villages as I was treated badly
Pros:

I want a full refund, the air conditioning was broken and it was 27 degrees in our room..

2026-07-18 via Nuitee