JetPark Hotel Rotorua

Hotels
8.3 (1860 reviews)
Cnr Fenton & Victoria Streets , Rotorua , nz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Breakfast quality
Room size complaints

Categories

Cleanliness
7.55
Noted issues with cleanliness in bathrooms and some rooms.
Service
9.05
Staff were friendly and responsive to issues.
Location
9.05
Excellent location close to restaurants and shops.
Room Quality
8.05
Rooms were comfortable, but some complaints about size and layout.
Amenities
8.05
Pool and spa received positive mentions, though some amenities could improve.
Value for Money
8.55
Good value for money overall.
Food and Beverage
7.55
Breakfast quality varied, with some expressed disappointment.
Overall Experience
8.55
Generally positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:37

Property Description

Convenient Location and Amenities

JetPark Hotel Rotorua, a New Zealand owned and operated hotel, is just a short 5-minute walk from Rotorua town center. The hotel features an outdoor pool, spa, and a purpose-built mountain bike and dog wash station, catering to all guest needs.

Family-Friendly Atmosphere

With family rooms, indoor and outdoor kid’s play areas, and proximity to local tourist attractions, Jet Park Rotorua is perfect for families looking to explore Rotorua.

Comfortable Accommodation and Dining

The hotel offers 63 refurbished rooms, some with spa baths, all equipped with satellite TV. Guests can unwind at the boutique café, Te Purū, enjoying a delicious menu and a selection of New Zealand wines and beverages.

Book your stay at JetPark Hotel Rotorua for a memorable and convenient experience.

Important information:

Please note that there is a 2% charge when you pay with a credit card and Paywave transactions.

4+ rooms - different terms & conditions will apply - please contact hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children 17 years old stay for NZD 45 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1860 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
N
Nicola • extended_group • nz
8
2026-06-13 • via Nuitee
A
Ann-Sofie • family_with_children • se
7
Bra boende för en familj.
Pros:

Mycket bra läge. Bra frukost. Mycket trevlig personal. Bra rum och sängar.

Cons:

inget

2026-06-12 • via Nuitee
C
Chandrasiri • solo_traveller • au
4
Don't book bed and breakfast, not worth.
Pros:

Free parking

Cons:

Very cheap breakfast for the guests who booked bed and breakfast. Seperate better buffet for other customers.

2026-06-09 • via Nuitee
J
Jennifer • family_with_children • au
6
2026-06-09 • via Nuitee
D
Dominique • family_with_children • fr
6
Pros:

Le parking sécurisé et gratuit

Cons:

Très déçu du petit déjeuner que j'avais pris au moment de la réservation, assez limité en choix, et de plus du café soluble et pas de chocolat chaud ( si en option en payant un supplément ) N'ai-je pas déjà payer mon petit déjeuner ?

2026-06-07 • via Nuitee
E
Ellen (Magdalena) • couple • nl
8
Voor 2 nachten prima.
Pros:

Ruime maar eenvoudige kamer, goede douche en bedden. Voldoende parkeergelegenheid. Dicht bij veel eetgelegenheden.

Cons:

Koffie was niet inbegrepen bij het ontbijt. Omgeving leek op een bedrijventerrein.

2026-06-06 • via Nuitee
A
Anil • solo_traveller • nz
10
Pros:

Easy accessible nice tidy value for the money

2026-06-04 • via Nuitee
P
Priyanka • solo_traveller • nz
10
2026-06-04 • via Nuitee
W
WU • family_with_children • tw
9
Pros:

這間飯店的地點相當方便，附近餐廳選擇不少，麥當勞就在附近，也有超市，無論是吃飯或臨時購買生活用品都很便利。

雖然飯店位在馬路旁，但房間內意外地安靜，晚上休息時不太會受到外面車流聲影響。飯店工作人員也很親切，Check-in 時耐心說明相關事項。當天我們需要額外的 duvet，向櫃台提出後，工作人員也很快就送到房間，服務效率不錯。

早餐部分沒有熱食，選擇也不算多，算是比較簡單的類型。不過以整體價格來看，住宿費用相當親民，地點方便、房間安靜、服務也令人滿意，是一間 CP 值不錯的飯店。

The hotel is in a very convenient location. There are quite a few restaurants nearby, and McDonald’s is just around the corner. There is also a supermarket nearby, so it was easy to grab food or buy anything we needed during our stay.

Even though the hotel is located next to the road, the room was surprisingly quiet. We didn’t really hear much traffic noise, so it was still comfortable for resting at night.

The staff were also very patient and helpful. They explained the check-in details clearly, and when we needed an extra duvet on the day we arrived, they brought it to us very quickly.

The breakfast was quite simple, with no hot dishes and not many choices. However, considering the overall price, I think the hotel is quite affordable. With its convenient location, quiet room, and friendly service, it was a pleasant stay overall.

2026-06-03 • via Nuitee
M
Majid • couple • nz
8
2026-06-02 • via Nuitee
L
Leroy • family_with_children • nz
10
Pros:

The facilities were nice and clean. The venue was accessible and the staff were very polite and inviting.

2026-06-01 • via Nuitee
W
Whakaiti • family_with_children • nz
9
Great stay thank you Jet Park
Pros:

Staff were very friendly and helpful. Room had everything I needed, was clean and a good price. Was very happy with the amenities, including the guest laundry, pool and spa

2026-06-01 • via Nuitee
C
Christopher • couple • au
9
A welcoming and wonderful stay.
Pros:

Breakfast was a "continental" buffet but with choice to pay for full breakfast if one wished. Very wide choice of juices, cereals, fruit, yogurt, spreads and pastries & lovely scones as well as toast and tea and coffee.
The cafe also served evening meals. The a la carte menus had several choices and the two meals we had were delicious. The Fish and chips, green salad and Pizza were really good and well presented. The staff were very friendly and helpful.
Front desk and housekeeping staff were also very helpful, welcoming and friendly.
It made our stay in Rotorua a very pleasant and memorable time.
Location is great for access and parking.

Cons:

A very minor thing - in driving round the hotel to the car park there is a low kerb on right hand side that needs a 2metre (plastic) pole to delineate the edge. From some cars' driver position this kerb cannot be seen and is potentially a hazard that risks scraping the wheel. (Not good for rental car damages!)

2026-06-01 • via Nuitee
V
Vanessa • family_with_children • nz
7
2026-06-01 • via Nuitee
T
Tamahou • family_with_children • nz
10
Definitely worth staying here and will definitely come back here
Pros:

It was very warm and welcoming. The staff were very friendly

Cons:

Just our stay wasn’t long enough

2026-05-31 • via Nuitee
D
Deepak • family_with_children • au
10
Good
Pros:

Location

Cons:

Cold breakfast

2026-05-30 • via Nuitee
L
Langdon • family_with_children • nz
8
It is Ok.
Pros:

电车可以充电

Cons:

窗帘有污渍

2026-05-30 • via Nuitee
S
Suzannah • couple • au
9
Comfortable and central to all food and activities
2026-05-27 • via Nuitee
D
Donna • solo_traveller • nz
9
Pros:

Friendly staff and great breakfast and very clean

Cons:

Shower head not put back properly and it spun out and wet the floor

2026-05-26 • via Nuitee
B
Bridget • solo_traveller • nz
7
Pros:

Lovely staff, comfortable beds, the room itself was on the dirtier side (walls needed a wipe down) with peeling paint and a bit worn.

Cons:

Noise - somewhat from outside, but more disappointingly from the apartment next door

2026-05-26 • via Nuitee