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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Express check-in/check-out
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Bar
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Parking garage
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Concierge service
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Water slide
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Amenities
Mansion Serrano Hotel offers a seasonal outdoor swimming pool, garden, shared lounge, and terrace, perfect for relaxation and socializing.
Gourmet Dining
Indulge in a delightful culinary experience at the hotel's restaurant, serving delectable dishes in a charming ambiance.
Concierge Services
Take advantage of top-notch services including room service, concierge assistance, and tour arrangements for a seamless and enjoyable stay.
Book Mansion Serrano Hotel now for an unforgettable getaway in El Fuerte!
A deposit may be required at the property.
Property Policies
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Internet
Wired internet is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Free private parking is possible at a location nearby (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 6 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for MXN 150 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La paz y tranquilidad que te inspira el lugar. La alberca perfecta para calmar el calorón que hace en estas fechas.
El olor del drenaje, en el baño. No hay servicio en el restaurante. Ni cafecito por las mañanas.
La alberca tiene un muy buen tamaño y está muy limpia. La habitación de gran tamaño. El costo del hospedaje me parece bastante bueno en comparación con hoteles de la zona y estás en un espacio tranquilo, bonito y muy céntrico.
Las sabanas tenían mal olor. Cómo si estuvieran usadas. Y no había alimentos para pedir. Lo cual nos hubiera gustado para disfrutar al 100 el día.
el lugar bien, la señorita de recepcion grosera
la chica de limpieza muy amable ojala y la pongan de recepcion creo que daria mejor servicio
Comodidad y cercanía al centro del fuerte
Un poco antigua la habitación, pero todo bien
There is a nice pool, the room was very spacious and the beds were comfortable. Also, the location was walkable to many good restaurants.
Muy lindo y cerva del centro
Fuimos a este hotel por la alberca y nisiquiera te pedias meter con el agua sucia que tenia
The owner and employees are super polite. The place has a charm and the rooms are very comfortable and super clean. They helped me plan activities to do in town.
I loved everything.
El hotel es muy bonito , muy cómodo, ambiente familiar, alberca muy padre y el plus su tobogán que es bastante divertido.
Las habitaciones son bonitas.
El servicio muy bueno, amabilidad y cordialidad. Excelente ubicación.
Si quieren pasar un fin de semana tranquilo cerca de restaurantes, centro histórico y atracciones, ese lugar ideal, me gustó la alberca, la tranquilidad y confort que da el hotel y la temática casona colonial está excelente en dicho hotel.
Super venligt personale hurtigt at tjekke ind. Fik endda værelset allerede om formiddagen.
Ligger super centralt.
Meget rent og har en rutschebane ved poolen.
Muy bien todo
Muy céntrico y seguro
No cerraba la habitación, la chapa
La cerradura de la puerta en malas condiciones al menos nuestra habitación
Large clean rooms, the staff were pleasant and helpful.
The bathroom is small in comparison to room size. The pool needed cleaning.
Buen lugar
muy buen descanzo
Es un hotel muy bonito tranquilo con aoberca y muy centrico....muy recomendado de mi parte..gracias
Muy tranquilo, instalaciones muy limpias y agradable para descansar en familia
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