La Confiance

We could not find the hotel for a while because there is a name of a different hotel on the door. It was 95 degrees that day so those extra 15 minutes were miserable. When I asked they said "Oh yeah, we plan to change the name of the hotel soon". We had to ask for a fan 4 times, it took more than a day which meant one very hot night in a room without AC. Each staff person we asked just tried to get rid of us. One even lied and told us that the hotel didn't have fans. I asked for ice, and was told the hotel didn't have ice but I could ask in the breakfast room/restaurant downstairs. I went down and was just screamed at to get out because they were closed because they were closed, the door was open. She would even listen to my request. Be aware that the streets below the abbey of Mont St Michel is just a tourist mob scene from about 10 to 4. Food choices are limited, over-priced and mostly with average to poor service.

Chambre moyenne au niveau de la propreté, grosse mauvaise odeur dans la salle de bains
Nous avons oublié un blouson et l'hôtel ne nous répond pas à nos appels et l'email envoyé.
Mauvais service clientèle > Nous avons contacté le service client de Booking

Le camere erano pessime e non c’è stata possibilità’ di cenare: il ristorante era pieno e all’arrivo non co e stato detto di prenotare per Sicurezza

There was no a/c or fan, lots of uneven stairs. No water, ice or coffee machines or xtra pillows. Room was very small, carpet kinda old.

No guarantee you will get a meal unless you book in advance. We made the mistake of not booking a meal one night. No food or drinks available. Luck I had a packet nuts to eat.
Very disappointed

Die Wegbeschreibung zum Zimmer war etwas verwirrend.

NICHTS
Lärm bis 24h
Lärm ab 5h
Horror
Kakerlaken im Badezimmer

breakfast was bad (crowded, flies constantly on food, food mediocre), we'd requested a two-twin room but were assigned one full-size bed which was too small for us so we didn't sleep, noise level from passersby was loud, room was VERY hot because of heat wave and only one small fan provided

It was sweltering hot when we stayed and no fan offered. Window was open but the noise from the street was so loud and be warned started at 5am with bin men and food deliveries bumping up the cobbled stones and talking so loudly. We weee all awake by 5:15am. We had half board at the restaurant below which was fair but food took ages and at breakfast loads of flies and no covers on the food so we didn’t eat much at all. Overall place is tired and using its little action to trade off tourists who will never return.

Extrem kleines Zimmer, dreckig, der Teppich total versäumt, spinnen im Zimmer, was die Lage betrifft: Morgens ab 5 Uhr laute Arbeiten, sehr warm.

It was a brutal heatwave. A fan or air conditioning in the rooms would have been welcomed. Also no fridge.

Nous avons été logés - sans en avoir été prévenus antérieurement - dans une annexe de l’hôtel dont les photos n’auraient pas vraiment concordé avec celles présentées sur le site !
La chambre était sans charme, petite, avec du tapis plain au sol pas très frais. Il y avait des taches de moisissures sur les carrelages de la salle de bain (minuscule).
L’emplacement dans le village n’était pas du tout le même que prévu.
La porte d’entrée de l’annexe donnait sur les cuisines du restaurant voisin ce qui nous a valu de dormir dans un plat de moules !
Le restaurant de l’hôtel qui servait les petits déjeuners était à l’autre bout de la rue principale, les repas étaient tout juste mangeables, le personnel impersonnel !

Prior to checking in, they do send out an email asking you what you will need prior to your stay. If you have a car, they say they will send you a code so you can drive your car into the parking lot of the Relais. They didn’t send one even though I marked that I wanted one. I ended up having to email them for a code on the day of my arrivals. They take a bit of time to reply, so we ended up having to find a phone to call them to get a code quicker.

Era meio estranho. Os quartos ficavam no meio do nada. Tudo apertado e sem vista.

Lots of stairs and no AC