La Confiance

Hotels
7.4 (4412 reviews)
2 Escalier de la Poste , Mont-Saint-Michel , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Hiking
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
High prices for poor quality
Weak dining options

Categories

Cleanliness
6.74
Issues with cleanliness such as unemptied trash and unhygienic bathroom conditions noted in multiple reviews.
Service
8.71
Generally positive sentiments regarding staff friendliness and attentiveness, despite mixed reviews.
Location
8.75
Excellent location for visiting Mont Saint Michel, which is highly appreciated.
Room Quality
7.2
Rooms are described as small and in need of maintenance, but some guests found them comfortable.
Amenities
7.23
Basic amenities provided, but lack of upkeep mentioned in some reviews.
Value for Money
6.69
Mixed feelings about room rates relative to the quality and condition observed.
Food and Beverage
6.24
Complaints about the breakfast quality and limited dining experience.
Overall Experience
7.61
Overall experience is a mix of positives and negatives, with many acknowledging the unique location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 03:42

Property Description

Historical Charm and Stunning Views

Located in the heart of Mont Saint-Michel, Les Terrasses Poulard is a historical property offering breathtaking views of the bay, the village, and the charming streets.

Modern Rooms with Bay Views

The rooms, accessed by stairs, feature modern décor and some boast large windows with picturesque bay views. Each room is equipped with a TV and a private bathroom for the comfort of guests.

French Cuisine and Relaxation

Guests can indulge in delicious French and regional cuisine at La Confiance restaurant or enjoy a drink at the hotel's bar. With a 24-hour front desk service and luggage storage, guests can relax and unwind during their stay.

Book now to experience the historical charm and modern comforts of Les Terrasses Poulard in Mont Saint-Michel.

Important information:

Please note that there is no lift available at the property and some rooms have to be accessed by many stairs.

Please note that accommodations may be located in an annex building.

Breakfast is served daily from 08:00 to 10:00.

Due to location, Wi-Fi speed may vary.

Please note that the nearest car park is 2 km from the property. You can take a shuttle and then walk 500 meters to reach the Hotel du Mont Saint-Michel. The car park costs €20 for 24 hours and/or per outing, the rates can be consulted on the Mont Saint Michel Tourist Office website. Payment will be made on an electronic payment terminal, upon departure.

Please contact the hotel one day before your arrival to obtain the one-time access code needed for the hotel and parking. Contact details are on the booking confirmation.

Customers wishing to leave before the end of this period will have to pay again to be allowed to access the area by car. Customers can choose to park their car in the car park for a longer period, in which case a supplement will apply.

Please note that check-in, key collection, and all dining services (breakfast, bar, dinner) take place at our partner hotel, Le Relais Saint-Michel, located directly across the street from Hôtel de la Digue.

Access & Parking:
The property is located within a restricted access zone.

Access Code: Please contact the hotel 24 hours before arrival to receive your unique one-time access code (required to pass the security barrier by car). Contact details are on your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 4412 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.23
Value for Money: 6.69
Food and Beverage: 6.24
Overall Experience: 7.61
K
Kocomi solo_traveller jp
6
Pros:

スタッフが皆さん笑顔で親切。

Cons:

仕方ないけど、エレベーターがない。

2026-07-04 via Nuitee
N
Nicolas couple be
7
2026-07-04 via Nuitee
L
Lefeuvre solo_traveller fr
10
Pros:

Tout l'hôtel le dîner tout

2026-07-04 via Nuitee
E
Eszter solo_traveller hu
4
Pros:

....

Cons:

We paid 250 € for the room for one night which is kind of insame for the value what we got. The breakfast was really bad and didn't make the expectations..
It's a turiest trap to sleep inside the island...

2026-07-03 via Nuitee
C
Cuni solo_traveller fr
3
Cons:

Appartement sentait l'humidité, la salle de bain wc qui fuyait, en dessous du lavabos le mur était remplie de moisissure.

2026-07-03 via Nuitee
T
Tomas couple cz
8
2026-07-03 via Nuitee
L
lila marie couple fr
5
séjour très onéreux pour les services
Pros:

le restaurant diner et petit déjeuner très copieux le personnel sympa.

Cons:

la chambre juste de quoi mettre lit et ne pas tourner autour, cabinet de toilette très exigu, un petit réduit sans intérêt

2026-07-03 via Nuitee
J
José Joaquín couple es
7
2026-07-03 via Nuitee
J
Joachim couple de
5
Schlechtes Preis-Leistungsverhältnis, aber Super-Lage.
Pros:

Lage, Lage, Lage.

Cons:

Die Zufahrt zum Hotelparkplatz ist durch eine Schranke gesichert. Der PIN-Code zum Öffnen der Schranke wurde uns vom Hotel vorab per Email zugeschickt. Leider war er nicht gültig, die Schranke öffnete sich also nicht. Dadurch verursachten wir einen Stau an der Schranke. Da dieses Problem vorher schon anderen Gästen widerfahren war, blieben die nachfolgenden Gäste geduldig. Mit Hilfe einer Servicemitarbeiterin bekamen wir nach einiger Zeit einen neuen, gültigen PIN-Code.

Die Zimmereinrichtung war verwohnt, insbesondere der Teppichfußboden.

2026-07-03 via Nuitee
G
Giorgio couple it
8
Pros:

posizione centralissima. stanza al piano terra, quindi con finestre chiuse a chiave e vetri opachi. colazione soddisfacente, personale gentile e professionale

2026-07-02 via Nuitee
L
LUIS ANTONIO solo_traveller mx
10
2026-07-02 via Nuitee
M
maryline couple gp
1
Very expansive For a bad Service very disappointed
Pros:

Just the Location

Cons:

Êtes very No Easy Until to AM and It Begin, Again a six AM impossible to sleep

2026-07-02 via Nuitee
J
Jill couple gb
6
Great place good location
Pros:

Location

Cons:

The noise in the street started about 4am with delivery’s by folk lifts and so loud

2026-07-02 via Nuitee
S
Sebastien couple fr
7
2026-07-02 via Nuitee
M
michael solo_traveller us
9
2026-07-02 via Nuitee
L
Luca solo_traveller it
10
Pros:

Posizione ottima

Cons:

La camera di dimensioni ottime ma con letto troppo grande rendeva difficoltoso muoversi.

2026-07-01 via Nuitee
E
Eulalia solo_traveller es
6
2026-06-30 via Nuitee
J
Jack couple gb
8
Overall a magical experience
Pros:

Great location, easy to find. But make sure you get the special code to access the gate!!!

Cons:

Rooms are small but what can you do?

2026-06-30 via Nuitee
C
Christian couple fr
5
2026-06-30 via Nuitee
U
Ulrike solo_traveller de
8
2026-06-29 via Nuitee