Minerva Premium Hotel

Hotels
9.7 (1211 reviews)
36 Hang Trong, Hoan Kiem , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Minor issue with water charges

Categories

Cleanliness
9.52
The rooms were clean and well-organized.
Service
10
Staff were very friendly and went the extra mile to help.
Location
10
Perfectly located within walking distance to attractions.
Room Quality
9.52
Rooms were comfortable and had everything needed.
Amenities
9.52
Good amenities, including breakfast options and a rooftop bar.
Value for Money
9.52
Offers good value considering the service and location.
Food and Beverage
9.52
Breakfast was delicious with a variety of options.
Overall Experience
10
An exceptional overall experience with memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Luxurious Accommodation
Indulge in our well-appointed rooms with modern amenities and city views.

Convenient Services
Enjoy our 24-hour front desk, tour desk, and concierge services for a hassle-free stay.

Exquisite Dining
Savor a delicious breakfast with buffet, à la carte, and continental options available daily.

Book now for an unforgettable stay at Minerva Premium Hotel in the heart of Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 1211 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
M
Ml SUK • couple • kr
10
Pros:

급하게 하노이에 가게되서 창문이 없는방이 하나 남아서 예약했습니다. 남편이 컨디션이 안좋아서 창문있는방으로 요청드렸고 최선을 다해서 방을 옲겨주셨어요. 그것도 무료로. 덕분에 잘쉬다왔습니다. 특히 sun님 너무 감사드립니다. 다음에 또 방문하게되면 미리 베란다 있는방으로 예약해서 꼭 다시 가고 싶습니다

Cons:

후기가 좋아서 한국분들이 많더라고요. 조식때 주시는 쌀국수 국물을 뜨겁게 해주시면 더 맛있을것 같아서 말씀드립니다. 한국사람들은 뜨거운 국물을 좋아하거든요.조식도 알차게 맛있게 잘먹었습니다. 특히 김치랑 연어. 문어도 맛있었어요

2026-07-21 • via Nuitee
A
Ashley • family_with_children • us
10
Great location and service
Pros:

The staff here really go above and beyond to welcome you and try to meet all your expectations. We liked the connecting rooms for our family, which was a great find in the city. We also really liked the central location. Before our evening flight out, they offered to let us use the shower and gave us some water bottles to take with us. These were very thoughtful and helpful gestures! We especially enjoyed the breakfast on the top floor--there is a small buffet and an a la carte menu that you can select from. We enjoyed trying the various options there.

2026-07-19 • via Nuitee
T
tali • extended_group • il
10
2026-07-17 • via Nuitee
T
Thuy • couple • vn
9
2026-07-15 • via Nuitee
J
Johannes • family_with_children • de
10
Pros:

Perfect Location and Hotel for a visit in Hanoi. Espescially the Crew made it a Perfect Match.

2026-07-13 • via Nuitee
F
Franziska • couple • de
8
2026-07-11 • via Nuitee
F
Franziska • couple • de
8
Schöne Unterkunft nur zu teuer
Pros:

Sehr nettes Personal - alle sehr zuvorkommend, die Massagen waren sehr gut, Zimmer war groß, an sich schönes Hotel, gutes Frühstück

Cons:

Der Preis für das Zimmer (Minerva-Suite) war leider etwas zu teuer, der Whirlpool ist eher eine große Badewanne die erstmal eingelassen werden muss und die Polster waren leider schon etwas in die Jahre gekommen, der Ausblick

2026-07-07 • via Nuitee
W
Wei Chan Milton • family_with_children • us
10
2026-07-06 • via Nuitee
E
Ellen.Seo • solo_traveller • kr
10
Pros:

깨끗하고 친절하고 조식도 매우 훌륭합니다. 2년전에 방문하고 재방문 합니다.

Cons:

화장실 문이 끝까지 펴지지 않아 잠글수가 없습니다.

2026-07-01 • via Nuitee
L
Lynn • solo_traveller • au
10
The staff are outstanding - customer service at its very best and more.
Pros:

The staff at the Minerva are incredible. Nothing is too much for them. Sun, Katie and Kate made us most welcome and their kindness and pleasant natures were most appreciated.

Cons:

This fabulous property really needs a pool to be exceptional. However, we had the jacuzzi room and that was nice

2026-06-27 • via Nuitee
L
Lynn • couple • au
9
Fabulous small hotel in a great location.
Pros:

Staff and the well appointed rooms.

Cons:

Nothing

2026-06-27 • via Nuitee
H
Ho 1976 • solo_traveller • vn
9
2026-06-25 • via Nuitee
R
Rumiko • family_with_children • jp
10
2026-06-23 • via Nuitee
B
Bambang Leo • solo_traveller • au
9
Pros:

It's located close to all shops and activities.

Cons:

None

2026-06-15 • via Nuitee
C
Criselda • solo_traveller • ph
10
2026-06-11 • via Nuitee
V
Vi • couple • au
10
2026-06-08 • via Nuitee
A
Anna • family_with_children • sg
10
Overall good stay
Pros:

Friendly staff, good location, the interconnecting rooms are very good.

Cons:

Nil

2026-06-08 • via Nuitee
A
Angela • extended_group • au
9
Pros:

Staff, location, room was nice

Cons:

TV channel were not available during our stay.

2026-06-01 • via Nuitee
T
Tran • solo_traveller • au
10
Pros:

Great staff and the skybar was fantastic.

2026-05-28 • via Nuitee
E
ELOUDJEDITALET • solo_traveller • fr
10
2026-05-25 • via Nuitee