Minerva Premium Hotel

Hotels
9.7 (1224 reviews)
36 Hang Trong, Hoan Kiem , Hanoi , VN

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Minor issue with water charges

Categories

Cleanliness
9.52
The rooms were clean and well-organized.
Service
10
Staff were very friendly and went the extra mile to help.
Location
10
Perfectly located within walking distance to attractions.
Room Quality
9.52
Rooms were comfortable and had everything needed.
Amenities
9.52
Good amenities, including breakfast options and a rooftop bar.
Value for Money
9.52
Offers good value considering the service and location.
Food and Beverage
9.52
Breakfast was delicious with a variety of options.
Overall Experience
10
An exceptional overall experience with memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Luxurious Accommodation
Indulge in our well-appointed rooms with modern amenities and city views.

Convenient Services
Enjoy our 24-hour front desk, tour desk, and concierge services for a hassle-free stay.

Exquisite Dining
Savor a delicious breakfast with buffet, à la carte, and continental options available daily.

Book now for an unforgettable stay at Minerva Premium Hotel in the heart of Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 1224 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
O
ory • solo_traveller • il
8
Pros:

צוות מעולה, חברותי ואוהב ישראלים. אדיבים מאוד, עוזרים בכל מה שצריך. חדרים מרווחים, נקיים, ומקבלים כל מה שצריך. אוכל חמוד ומסעדה שפתוחה גם בערב. כשלא גשום יש אחלה של בר ברופטופ. מיקום פצצה

2026-09-18 • via Nuitee
J
Jsabona • solo_traveller • es
9
Pros:

La ubicación, la limpieza del hotel y las habitaciones, la amabilidad del personal

Cons:

Nada, pero podrían tener más variedad internacional en el desayuno no solo comida vietnamita

2026-09-17 • via Nuitee
O
olivier • couple • hk
9
2026-09-14 • via Nuitee
K
KyooHyung • couple • kr
10
2026-09-13 • via Nuitee
C
Christelle • couple • fr
10
Fantastic stay!
Pros:

Amazing hotel. The service was impeccable and everything was spot on. Highly recommend.

2026-09-13 • via Nuitee
S
Sel • couple • nl
10
2026-09-09 • via Nuitee
H
Hanhyung • couple • kr
10
2026-09-08 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Pleasant over-night in Hanoi
Pros:

The bed was very comfortable. The room (707) was very quiet.
The bathroom area was huge and looked newly installed, for more than one traveller the toilet could be used in privacy whilst someone else was taking a shower.
The toaster in the breakfast room actually worked very well.

Cons:

No milk provided for a cup of tea, though this could be requested from reception. I was unable to extinguish the light in the "wardrobe" area and this shone directly onto the bed.
Breakfast is geared completely towards the Asian visitor. There is an a la carte menu which might be better, but I chose the buffet and if you want a cup of hot tea it has to be specially made for you. The bacon was nice but the sausages were frankfurters.

2026-08-31 • via Nuitee
M
Michal • family_with_children • il
10
2026-08-26 • via Nuitee
H
Hugh • solo_traveller • za
9
Pros:

Wondeful staff, great location, clean and modern facilities. We loved our stay and would definitely return and recommend to others.

Cons:

More options for breakfast.

2026-08-23 • via Nuitee
R
Ronnel • extended_group • sg
9
2026-08-23 • via Nuitee
T
Thao Vi • family_with_children • nl
9
2026-08-19 • via Nuitee
A
Amy • couple • ie
10
A perfect stay in a brilliant location, made even more special by the incredibly kind and welcoming staff who went above
Pros:

We had such a lovely stay at Minerva Premium Hotel and genuinely couldn’t recommend it enough. From the moment we arrived, everyone was incredibly friendly, warm and kind. The staff went above and beyond for us throughout our stay and made us feel so welcome — almost like we were being looked after by family rather than simply staying at a hotel.

Nothing ever felt like too much trouble, and it was the genuine kindness and personal touches that really made the stay special for us. The location was also absolutely perfect — so convenient and ideal for exploring the area.

We would have absolutely no hesitation in staying here again and would recommend Minerva Premium Hotel to anyone visiting. A gorgeous hotel made even better by the wonderful people working there. Thank you so much for looking after us so well!

Cons:

Nothing!

2026-08-17 • via Nuitee
Q
Quanh • solo_traveller • us
10
A great location and quiet for old people.
Pros:

Staffs are very friendly. They help me book a last minutes local shuttle round trips to Trang An boat station. They located in the best areas in town and shops, restaurants and lake are within a few minutes. I certainly will go back to them on my next trip

2026-08-16 • via Nuitee
K
KyooHyung • couple • kr
10
Exceptional breakfast
Pros:

The breakfast was exceptional, just as other reviews mentioned! The hotel is in a great location—very close to Hoan Kiem Lake and St. Joseph's Cathedral. The night market is also nearby, and everything is within easy walking distance.

2026-08-16 • via Nuitee
T
Tommy • couple • bg
8
Pros:

Staff is excellent and goes above and beyond.

Cons:

Noise insulation in the rooms wasnt great but that’s the case almost everywhere in the area i was staying i think.

2026-08-15 • via Nuitee
D
DAPHNA • solo_traveller • il
9
Pros:

המלון נקי, מודרני, חדרים מרווחים, במיקום טוב ללכת ברגל ולטייל בעיר העתיקה. הצוות מאוד משתדל ועם אנגלית טובה, כך שניתן לתקשר בנוחות. ארוחת בוקר הייתה טעימה לנו מאוד, עם שילוב של בופה ומנות להזמין מהתפריט, מערבי וגם ויאטנמי. אוכלים בקומת הגג עם נוף ממש יפה לעיר. היו לנו כמה תקלות ביום ההגעה והמלון פיצה אותנו בשימוש במיני בר וגם הזמין אותנו לעיסוי זוגי, שהיה מצוין, כך שזה מאוד מוערך. ביום העזיבה ציידו אותנו בשקיות עם מים וקשיו לדרך.

Cons:

ביום ההגעה הייתה אי הבנה (שבעיקר נבעה מתקשורת מול בוקינג בביצוע ההזמנה) לגבי מיטה לילד השלישי, זה נפתר בהוספת מיטה נוספת לחדר בתשלום נוסף למלון. חדר ההורים היה מרווח מאוד עם מרפסת שפונה לרחוב וסלון. חדר הילדים היה חדר פנימי קטן יותר במסדרון ללא חלון, אך זה לא הפריע לנו כי אפשר היה לחבר ביניהם והתחושה סה"כ הייתה מרווחת.

2026-08-08 • via Nuitee
M
Musheer • solo_traveller • om
9
Amazing
Pros:

The hotel was really good and clean with a nice smell always. I booked for connecting rooms and it was really nice and clean. Very modern and it has everything. Staff were super amazing they were extremely kind and nice and very very helpful they take care of everything you need and they make sure you have a smooth and nice stay especially one staff name Zoe she is really helpful and always makes sure you have all what you need. Breakfast buffet was amazing and has vegetarian options for Halal food and they have along with it a menu for food you can order. Location of the hotel is very good and close to almost everything. I strongly recommend it

Cons:

The toilet privacy would prefer if it was a wall with a door on it instead of glass for more privacy. This culture of toilets surrounded with glass been noticed in most of Vietnam hotels.

2026-08-07 • via Nuitee
H
hana280 • solo_traveller • il
10
Pros:

מלון נהדר הכל היה טוב ונפלא

2026-08-03 • via Nuitee
M
Ml SUK • couple • kr
10
Pros:

급하게 하노이에 가게되서 창문이 없는방이 하나 남아서 예약했습니다. 남편이 컨디션이 안좋아서 창문있는방으로 요청드렸고 최선을 다해서 방을 옲겨주셨어요. 그것도 무료로. 덕분에 잘쉬다왔습니다. 특히 sun님 너무 감사드립니다. 다음에 또 방문하게되면 미리 베란다 있는방으로 예약해서 꼭 다시 가고 싶습니다

Cons:

후기가 좋아서 한국분들이 많더라고요. 조식때 주시는 쌀국수 국물을 뜨겁게 해주시면 더 맛있을것 같아서 말씀드립니다. 한국사람들은 뜨거운 국물을 좋아하거든요.조식도 알차게 맛있게 잘먹었습니다. 특히 김치랑 연어. 문어도 맛있었어요

2026-07-21 • via Nuitee