Minerva Premium Hotel

Hotels
9.7 (1207 reviews)
36 Hang Trong, Hoan Kiem , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Minor issue with water charges

Categories

Cleanliness
9.52
The rooms were clean and well-organized.
Service
10
Staff were very friendly and went the extra mile to help.
Location
10
Perfectly located within walking distance to attractions.
Room Quality
9.52
Rooms were comfortable and had everything needed.
Amenities
9.52
Good amenities, including breakfast options and a rooftop bar.
Value for Money
9.52
Offers good value considering the service and location.
Food and Beverage
9.52
Breakfast was delicious with a variety of options.
Overall Experience
10
An exceptional overall experience with memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Luxurious Accommodation
Indulge in our well-appointed rooms with modern amenities and city views.

Convenient Services
Enjoy our 24-hour front desk, tour desk, and concierge services for a hassle-free stay.

Exquisite Dining
Savor a delicious breakfast with buffet, à la carte, and continental options available daily.

Book now for an unforgettable stay at Minerva Premium Hotel in the heart of Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 1207 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
E
Ellen.Seo • solo_traveller • kr
10
Pros:

깨끗하고 친절하고 조식도 매우 훌륭합니다. 2년전에 방문하고 재방문 합니다.

Cons:

화장실 문이 끝까지 펴지지 않아 잠글수가 없습니다.

2026-07-01 • via Nuitee
L
Lynn • solo_traveller • au
10
The staff are outstanding - customer service at its very best and more.
Pros:

The staff at the Minerva are incredible. Nothing is too much for them. Sun, Katie and Kate made us most welcome and their kindness and pleasant natures were most appreciated.

Cons:

This fabulous property really needs a pool to be exceptional. However, we had the jacuzzi room and that was nice

2026-06-27 • via Nuitee
L
Lynn • couple • au
9
Fabulous small hotel in a great location.
Pros:

Staff and the well appointed rooms.

Cons:

Nothing

2026-06-27 • via Nuitee
H
Ho 1976 • solo_traveller • vn
9
2026-06-25 • via Nuitee
R
Rumiko • family_with_children • jp
10
2026-06-23 • via Nuitee
B
Bambang Leo • solo_traveller • au
9
Pros:

It's located close to all shops and activities.

Cons:

None

2026-06-15 • via Nuitee
C
Criselda • solo_traveller • ph
10
2026-06-11 • via Nuitee
V
Vi • couple • au
10
2026-06-08 • via Nuitee
A
Anna • family_with_children • sg
10
Overall good stay
Pros:

Friendly staff, good location, the interconnecting rooms are very good.

Cons:

Nil

2026-06-08 • via Nuitee
A
Angela • extended_group • au
9
Pros:

Staff, location, room was nice

Cons:

TV channel were not available during our stay.

2026-06-01 • via Nuitee
T
Tran • solo_traveller • au
10
Pros:

Great staff and the skybar was fantastic.

2026-05-28 • via Nuitee
E
ELOUDJEDITALET • solo_traveller • fr
10
2026-05-25 • via Nuitee
T
Ting Hsun • extended_group • tw
10
The front desk staff and the entire team were professional, warm, and exceptionally polite. The room environment was fan
2026-05-24 • via Nuitee
M
Michelle • solo_traveller • au
10
Pros:

Really decent sized rooms and breakfast was great. Location was perfect and allowed us to explore everywhere by walking!

2026-05-23 • via Nuitee
A
Anke • solo_traveller • ch
8
2026-05-23 • via Nuitee
T
Tram Anh • family_with_children • au
7
Ok but not coming back
Pros:

Location is very central.

Cons:

Quality of the room is not as shown in pictures and no decent window with poor lighting. Bathroom was below average for the room price.

2026-05-19 • via Nuitee
S
Scott • couple • au
10
Amazing location and even more amazing staff
Pros:

Location, ambience, rooms and the staff

2026-05-18 • via Nuitee
J
JORDI • couple • es
10
Hotel 10 en Hanoi
Pros:

La atención del personal es top y las instalaciones son buenas.

2026-05-17 • via Nuitee
O
Olivia • couple • ie
10
Exceptional staff in the old quarter
Pros:

The staff at reception truly went above and beyond to make our stay as comfortable as possible. We got a room upgrade, lemonade and fruit upon check in, they held our bags while we did an overnight excursion, and even let us use the shower facilities before our flight out. Breakfast was also great! Great location for exploring old quarter.

Cons:

Nothing.

2026-05-16 • via Nuitee
L
Leutrim • couple • ch
10
Pros:

Die Unterkunft war schön, jedoch machte es das Personal zu einem unvergesslichen Ort. Ich bin dankbar für die Hilfsbereitschaft.

2026-05-15 • via Nuitee