Riu Plaza Guadalajara

Hotels
8.8 (2543 reviews)
Av. Adolfo Lopez Mateos 830, Fracc. Chapalita , Guadalajara , mx

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Impressive amenities
Cons:
High prices
Room maintenance issues
Limited food and drink options in lounge

Categories

Cleanliness
8.61
While many guests noted clean rooms, there were concerns about room maintenance and damp odors.
Service
9.38
Guests frequently praised the staff for their politeness and helpfulness.
Location
9.42
Reviewers enjoyed the hotel's location and the views, highlighting it as a strong point.
Room Quality
8.37
Some guests expressed disappointment regarding room maintenance and decor.
Amenities
8.9
The hotel offered various amenities, though some expectations were not met.
Value for Money
8.36
Several reviews mentioned that prices seemed high for the services offered, particularly in food and drink.
Food and Beverage
8.21
Mixed feedback on food quality with some associates noted the lack of variety and quality in offerings.
Overall Experience
9.18
Guests generally had a positive experience but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:08

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style in our air-conditioned rooms at Hotel Riu Plaza Guadalajara. Enjoy free WiFi, a flat-screen cable TV, and a complimentary minibar upon arrival.

Culinary Delights for Every Palate
Indulge in a variety of dining options at our hotel. Start your day with a delicious breakfast buffet, savor buffet or à la carte meals at our restaurants, and grab a quick bite from our deli corner.

Convenient Location for Exploring
Located just 1.5 km from Expo Guadalajara Exhibition Centre, Hotel Riu Plaza Guadalajara is the perfect base for your adventures. Explore the nearby attractions such as Guadalajara Cathedral and Gran Plaza Shopping Centre.

Book now and elevate your stay at Hotel Riu Plaza Guadalajara!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that the hotel is unable to receive cash payments in US dollars or provide currency exchange services in US dollars. Travelers' checks and credit card payments are accepted in US dollars. Cash payments can be made in Mexican pesos.

The hotel offers a weekly entertainment program:

-Monday: Gourmet night
-Tuesday: Salsa night (free classes)
-Wednesday: Mexican night (live mariachi)
-Thursday: Rock night (90's music)
-Friday: Salsa dancing with live music
-Saturday: DJ at the pool (afternoon)

The RIU Plaza Guadalajara requests a security deposit in cash or credit card during the check-in process. For the Presidential $5,000MXN and the Penthouse $7,000MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8.50 per day.

Location

Guest Reviews

8.8
Based on 2543 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 9.18
H
hernandez • solo_traveller • mx
10
Simplemente regreso, conozco en hard rock y el riu tiene más ambiente
Pros:

Habitación y alberca

Cons:

Que me iban a limitar a meter mi bebida a la alberca en mi termo, cuando demostré que era mi agua mineral me dejaron pasar, creo solo eso

2026-05-30 • via Nuitee
B
Batrasa Jorge • solo_traveller • mx
10
Pros:

El trato del personal , excelente

Cons:

El estacionamiento siempre lleno

2026-05-28 • via Nuitee
B
blair • couple • mx
10
2026-05-28 • via Nuitee
A
Alicia • couple • mx
8
Pros:

Everything was good except parking

Cons:

I am handicape with handicape plates and they don’t respect the parking , the valet parking use handicape spaces without plates

2026-05-26 • via Nuitee
A
Andrea • couple • it
9
Perfect Stay in Guadalajara
Pros:

Hotel Ottimo sotto tutti i punti di vista
Camere spaziose e pulite
Bagno spazioso con doccia enorme
Colazione a buffet super
Ristoranti e Bar disponibili per snacks o pasti
ROOF TOP conosciuto in città e molto di moda
Palestra fantastica super accessoriata
Zona di Zapopan molto tranquilla e vicina (1.5-2km) a numerosi ristoranti

2026-05-26 • via Nuitee
F
Farfan Doro • solo_traveller • mx
9
2026-05-24 • via Nuitee
D
Diego • couple • mx
10
2026-05-22 • via Nuitee
F
Fabiola • solo_traveller • mx
10
Pros:

Su restaurante 360

2026-05-21 • via Nuitee
T
Tellez • couple • us
4
No vale la pena esperar tanto tiempo.
Pros:

El rooftop

Cons:

Que debes esperar cómo una hora para que entre tu reservación y puedan darte acceso, si no esperar todo ese tiempo en recepción.

2026-05-20 • via Nuitee
L
Lourdes • couple • ca
10
2026-05-20 • via Nuitee
S
Sadaf • couple • ca
10
Highly recommend to stay here
Pros:

Centrally located, very convenient hotel. They took care of us really nicely and we love the rooftop bar.

2026-05-20 • via Nuitee
V
Vanessa • couple • mx
10
2026-05-17 • via Nuitee
V
Victor • couple • pa
6
Pros:

No estuvo tan bien, primero par reservar no fue fácil, segundo siempre me dan una habitación en mejor ubicación, tercero el desayuno no me pareció tan bueno como de costumbre

2026-05-16 • via Nuitee
D
Dania • couple • mx
10
Pros:

Todo

2026-05-12 • via Nuitee
R
Rafael • family_with_children • mx
10
MUY BUENA
Pros:

VISTA

Cons:

HORARIO DEL BAR

2026-05-12 • via Nuitee
A
Ariel • couple • mx
10
2026-05-12 • via Nuitee
R
Ruben Mansuk • solo_traveller • mx
10
Nos encantó nuestra estadía
Pros:

La relación calidad precio fue excelente, hice mi reserva con un super precio con booking, el hotel de excelente calidad, sus amenidades la piscina, el rooftop y el desayuno bufete

2026-05-11 • via Nuitee
M
miguel • solo_traveller • us
8
2026-05-11 • via Nuitee
H
HECTOR GENARO • couple • mx
8
Agradable
Pros:

Piscina muy agradable y divertida

Cons:

No aplica

2026-05-11 • via Nuitee
E
Enrique • couple • us
10
The service was the best of the best
Pros:

I like everything everything was excellent

2026-05-11 • via Nuitee