Sarovar Portico Kolkata

Hotels
Sarovar (Louvre)
7.5 (103 reviews)
Kadampukur - Jhalgachhi Road, Opposite Eco Park, Newtown, Kolkata, West Bengal , kolkata , in

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Small rooms
High prices for basic services

Categories

Cleanliness
6.58
Rooms reported as being run down and not very clean.
Service
9.05
Despite some complaints, several reviews highlighted helpful and cordial staff, especially Tannu.
Location
8.09
No specific sentiment mentioned; standard for hotel locations.
Room Quality
6.54
Multiple reviews noted that rooms are small and in poor condition.
Amenities
8.07
General amenities were adequate but not outstanding, with issues reported about extra charges.
Value for Money
6.03
Many reviews indicated that pricing was too high for the quality offered.
Food and Beverage
7.58
Breakfast received mixed reviews; some enjoyed the variety while others found it overpriced.
Overall Experience
8.05
General sentiment was mixed but several guests expressed an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:59

Property Description

Convenient Location

Located in the vibrant New Town district of Kolkata, Sarovar Portico Kolkata Rajarhat provides easy access to major transportation hubs, ensuring a seamless travel experience for guests.

Modern Amenities

Experience comfort and convenience with air-conditioned rooms equipped with a range of modern amenities including a flat-screen TV, minibar, and free WiFi throughout the property.

Delicious Dining Options

Indulge in flavorful Indian cuisine at the hotel's restaurant and start your day right with a buffet or Asian breakfast offering a variety of options.

To make the most of your stay at Sarovar Portico Kolkata Rajarhat, book now and enjoy a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 103 reviews
Cleanliness: 6.58
Service: 9.05
Location: 8.09
Room Quality: 6.54
Amenities: 8.07
Value for Money: 6.03
Food and Beverage: 7.58
Overall Experience: 8.05
R
Ruma solo_traveller in
10
Pros:

I like Sarovar Portico Newtown Kolkata All Staffs Friendly Behaviour

Cons:

I Like Regarvation Desk Staff Behaviour Specially Sanchita She is Very Humble And Coperative

2026-05-23 via Nuitee
A
AVISHEK solo_traveller in
10
2026-05-23 via Nuitee
B
Bhowmik solo_traveller in
2
2026-05-20 via Nuitee
V
Vikash solo_traveller in
10
Pros:

Batnrooms are too small, rest is best

Cons:

Bathroom

2026-05-10 via Nuitee
R
Reshma couple in
6
2026-05-06 via Nuitee
A
AVISHEK solo_traveller in
10
2026-05-03 via Nuitee
B
Bhattacherjee solo_traveller in
1
Please look into this matter
Pros:

I like the way associates treated us , they are really good , polite and Friendly .
On call requests are delivered on time.
Housekeeping associate called us personally in the evening to make our stay comfortable.

Cons:

Room size are very small for single pax or double pax . We requested to accommodate us in bigger room if possible but somehow we didn't get may be beacause of unavailability or something else.

There is no space in the room for movement . Corridor are dirty and damp smell is there. Room is also damp and there is no space to come sunlight. Cellings have seepage issue
Bed sheets and duvet covers are stained . There is no intercom in the room which is very bad . Heathfo set are loose , hand wash dispenser is very hard to use , there is no shower gel in the washroom, towels are torn and stained aswell . Washroom and bedroom was not vacuumed and mopped properly hairs on the floor.
Condition of Room : 205 is very pathetic.

2026-04-29 via Nuitee
S
Suyash couple in
5
2026-04-24 via Nuitee
K
Kaul couple in
3
Sad!!!
Pros:

Nothing at all. It’s an extremely shoddy property and is a terrible place to stay at.

Cons:

Almost everything. The rooms are so damn small it’s impossible to stand without running into something else. The room size is ridiculously small to the point of being claustrophobic. The complete closure of windows makes the feeling even worse. The hygiene of the rooms was terribly bad. I checked into a room where the edges were frayed, hair strands from the previous guests were lying on the bathroom parapet.

Worst of all, the capacity of the breakfast area doesn’t support the hotel. On both days I had to wait a good half hour to get a seat for my own breakfast. The common restroom basins had stains all over them as did the basin of my room. All the urinals in the common toilet were leaking. The housekeeping staff didn’t even bother to put tissues in the tissue holder. Each time I came back the housekeeping staff would’ve kept the AC temperature at 19 degrees!!!! The tiny room with 19 degree refrigeration temperature would make it imperative to keep the door open and stay out for a bit in the corridor before the temperature could fall down to human levels. I had to complain to the front office twice. The corridor carpets were dirty and disheveled and in some places were stained with the used food trash kept outside. No effort to clean it!!!!Overall a very sub standard experience. And no I’m never booking a sarovar portico again!!!

2026-04-11 via Nuitee
R
Rana solo_traveller in
4
Pros:

Clear

Cons:

Room very small

2026-04-10 via Nuitee
A
AVISHEK couple in
9
Pros:

Na

Cons:

Na

2026-04-07 via Nuitee
A
A M extended_group in
8
Cons:

The dinner menu should be flexible for kids.

2026-04-06 via Nuitee
A
AVISHEK couple in
10
Pros:

Na

Cons:

Na

2026-04-02 via Nuitee
S
Subhradeep couple in
9
2026-03-22 via Nuitee
D
Das couple in
7
2026-03-20 via Nuitee
A
AVISHEK couple in
10
Pros:

NA

Cons:

NA

2026-03-16 via Nuitee
M
Muhammad couple de
8
2026-03-13 via Nuitee
V
Vijayan solo_traveller in
2
Pros:

Staff are kind

Cons:

Wash room shower not working.
Toilet not at all usable

2026-03-13 via Nuitee
Y
Yeswanth solo_traveller in
9
2026-03-08 via Nuitee
P
Prisca extended_group in
6
Pleasant. Comfortable. Definitely needs improvement in terms of cleanliness.
Pros:

The staff was very helpful. Especially when we had to shift rooms. They were extremely polite. The bellman who helped us on the first evening (I didn't note his name) was very patient and helpful without showing a face or complaining. The front desk staff was also extremely accommodating to our requests. Breakfast was excellent! Good spread.

Cons:

Cleanliness in the corridors can definitely be improved. The body wash and shampoo should be refilled without requesting. A bar of soap will also be useful. Mould is seen in the bathroom corners. Cleanliness overall should be implemented.

2026-03-02 via Nuitee