SpringHill Suites Boston Peabody

Hotels
SpringHill Suites
7.6 (607 reviews)
43 Newbury Street , Peabody , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean, convenient
Great customer service
Nice staff
Cons:
Pool and hot tub issues
Under construction
Cleanliness concerns

Categories

Cleanliness
5.85
Multiple reviews mentioned cleanliness issues including stains and unkempt areas.
Service
8.85
There were positive mentions of staff being nice, but some service aspects were lacking.
Location
8.85
Location was generally convenient with nearby stores and transport options.
Room Quality
7.35
Several comments regarding bed quality and updates to rooms were lacking.
Amenities
5.85
Amenities were described as underconstruction, access to pool was denied, and overall not satisfactory.
Value for Money
8.85
Some reviews indicate dissatisfaction with what was received for the price paid.
Food and Beverage
6.85
Mixed feedback on food quality and service during breakfast, impacting overall satisfaction.
Overall Experience
8.35
Overall experience varied greatly but included many negative aspects, especially with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:52

Property Description

Spacious Suites and Indoor Pool
SpringHill Suites Boston offers spacious guest bedrooms with separate living areas, perfect for relaxation. Enjoy a refreshing dip in the indoor swimming pool during your stay.

Convenient Amenities
Each suite at SpringHill Suites Boston Peabody is equipped with a kitchenette, including a microwave and refrigerator. Start your day right with the daily Breakfast Buffet offering a variety of options.

Ideal Location
Located just 20 minutes from Rockport and Downtown Boston, our hotel is conveniently situated near popular attractions. Explore nearby dining options or relax at the Meadows Of Peabody Golf Course, just 4.2 miles away.

Book your stay at SpringHill Suites Boston Peabody for a comfortable and convenient experience.

Important information:

Guests must be at least 21 years old to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

7.6
Based on 607 reviews
Cleanliness: 5.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 5.85
Value for Money: 8.85
Food and Beverage: 6.85
Overall Experience: 8.35
C
Christine family_with_children us
10
2026-05-29 via Nuitee
K
Kazuki family_with_children us
9
2026-05-27 via Nuitee
C
Carla Alexandra solo_traveller us
10
Pros:

Everything

Cons:

None

2026-05-27 via Nuitee
C
Cedeno couple us
8
2026-05-26 via Nuitee
A
Andrea solo_traveller gb
10
Great hotel
Pros:

Lovely hotel, very clean. Room was lovely and spacious, clean with comfortable beds. Breakfast was great. Staff very friendly and accommodating. Great location to explore the wider area. Plenty of places nearby to eat/shop.

Cons:

N/A

2026-05-26 via Nuitee
F
Fordham couple us
8
comfortable and great location
Pros:

Room was clean and comfortable
large towels
friendly staff

Cons:

Room refresh was to be every other day. Checked in on Tuesday refresh was supposed to be Thursday and it did not happen. Refreshed on Friday after saying something. Even if you do not do a full refresh you should leave enough coffee so I did not have to go to the front desk every evening for more.
Last night went down at midnight for coffee for the room the front desk did not have any and said it was in storage and would bring up 4 packages. I waited up 45 min and no coffee was brought.

2026-05-18 via Nuitee
F
Fiz couple us
8
2026-05-14 via Nuitee
B
Barbara couple us
10
Perfect. Will stay again.
Pros:

Everything about my stay exceeded my expectations.

2026-05-11 via Nuitee
D
Diana Gabriela couple us
10
2026-05-06 via Nuitee
D
Danielle extended_group us
10
Nice place to stay, close to shopping and food. Only a short drive to Salem. Would highly recommend staying here.
Pros:

That it had the sleeping arrangements we needed when no one else in the area did. Also liked it was close to all the places we wanted to visit.

Cons:

There was nothing about the property I didn’t like.

2026-05-04 via Nuitee
M
Mollie family_with_children us
5
Overall the location was great. But, won’t stay there ever again.
Pros:

During the week the breakfast was terrible, on the weekend it was great

Cons:

There was a 200.00 hold on my account that wasn’t explained to me fully when we got there. There was a 3.00 fee for parking which was ridiculous. My daughter had a complaint due to the kids, Then, the next day a bus load of teenagers came to the hotel!!! Ummm make that make sense!

2026-05-04 via Nuitee
B
Briana family_with_children us
9
Pros:

I enjoyed the free breakfast, standard nothing special. Also enjoyed the jacuzzi. Such a plus!

2026-04-30 via Nuitee
S
Stephanie solo_traveller us
8
Pros:

The room was perfect! Breakfast selection was great!

Cons:

Maybe add toothpaste to the rooms.

2026-04-29 via Nuitee
A
Annerys family_with_children us
7
2026-04-27 via Nuitee
I
Ian couple bm
8
2026-04-23 via Nuitee
D
Derek couple us
6
2026-04-22 via Nuitee
F
Fitzgerald solo_traveller us
6
Pros:

The pool was not too crowded. Breakfast was decent. Staff was friendly.

Cons:

Walls in one of the rooms were dirty. There was a piece of trash stuffed into a mirror in a room as well. We stayed two nights, but no trash removal happened in the rooms, and no towel/soap changes. Walls seemed very thin as all hallway and elevator traffic was easily heard within the rooms.

2026-04-22 via Nuitee
T
Tomlinson couple us
8
Was happy with staff and cleanliness but disappointed with the bed
Pros:

Very friendly staff and very clean

Cons:

The bed was very uncomfortable

2026-04-20 via Nuitee
S
Sylvie couple us
6
Stay was okay
Pros:

Room was big

Cons:

Room was stinking

2026-04-17 via Nuitee
T
Trevor family_with_children us
10
Pros:

It was in the middle of every direction. And very convenient.

Cons:

One of our nights there was a wedding and there was literally no parking at the Hotel. I asked the front desk about waiving the daily parking fee due to this and they agreed but I was charged anyway. It was the only inconvenience.

2026-04-14 via Nuitee