ONOMO Hotel Johannesburg Sandton

Hotels
•
ONOMO HOTELS
8.1 (2822 reviews)
135 West Street, Nelson Mandela Square, Sandton , Johannesburg , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.56
Some reviews indicated cleanliness issues, notably with room odors and housekeeping.
Service
8.53
The staff were consistently described as friendly and helpful.
Location
9.07
Multiple reviews highlighted the excellent location near shopping and tourist areas.
Room Quality
7.02
Some guests mentioned rooms being small and lacking amenities like fridges.
Amenities
8.05
General sentiment is good, though a few amenities, like fridges, were missing in some rooms.
Value for Money
8.51
Guests found the pricing reasonable given the location and services provided.
Food and Beverage
7.56
Mixed reviews about meals offered at the restaurant with some dissatisfaction noted.
Overall Experience
8.53
Overall positive sentiments across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:31

Property Description

Central Location in Sandton
Experience luxury at Signature Lux Hotel, conveniently situated near Nelson Mandela Square, Sandton City Shopping Centre, and the Sandton Convention Centre.

Modern and Comfortable Rooms
Relax in our modern rooms featuring oversized queen beds, individual air conditioning control, work desk, and ample luggage storage. Freshen up in the sleek bathrooms with a refreshing shower.

Convenient Access and Airport Transfers
With Gautrain Sandton Station a short 230-meter walk away and O.R. Tambo International Airport just 36 km from the hotel, travel is a breeze. Arrange for hassle-free airport transfers for a seamless journey.

Book your stay at Signature Lux Hotel, Sandton now for a memorable and convenient experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2822 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
S
Safari • solo_traveller • ke
8
Pros:

Great location with easy access to everything. The lady at the reception was incredibly friendly, and welcoming. The rooms were cleaned thoroughly everyday making stay very commutable. I would definitely stay here again.

2026-06-20 • via Nuitee
C
Charles • solo_traveller • za
10
2026-06-20 • via Nuitee
C
Chris B. Kif • family_with_children • za
6
Overpriced - they are definitely charging for the location. The rooms are small. Amazing staff.
Pros:

Amazing and kind staff

Cons:

Rooms are small.

2026-06-20 • via Nuitee
S
Stélio Gilberto Anastacio • couple • mz
7
2026-06-19 • via Nuitee
R
Rault • solo_traveller • mu
9
Pros:

The hotel's location. Quick and easy access to Sandton City shops and restaurants. We felt safe at Onomo.

2026-06-19 • via Nuitee
Z
Zuvarinopisa • extended_group • zw
6
Good
Pros:

NIL

Cons:

Lil space in rooms

2026-06-19 • via Nuitee
M
Mushonga • solo_traveller • zw
8
2026-06-19 • via Nuitee
M
mbimbi • solo_traveller • cd
8
Pros:

C'est ma deuxième de choisir votre hotel. J'y étais à celui de capetown.
Je ne suis pas déçu

2026-06-18 • via Nuitee
I
ijaz • solo_traveller • mz
8
2026-06-17 • via Nuitee
I
ijaz • couple • mz
8
2026-06-17 • via Nuitee
C
Claudia • solo_traveller • br
6
2026-06-17 • via Nuitee
T
Thamiso • couple • bw
8
Excellently located on Nelson Mandela Square. Comfortable place to stay.
Pros:

The location was perfect, right by the mall. The property was aesthetically pleasing.

Cons:

There was a long wait time to check-in and the staff were not quite helpful when we needed to get breakfast (only 1 breakfast was paid for with the accommodation and they had a hard time assisting us- in the end we managed to eat but they acted like we would run away without paying but we had not checked out yet). Ended up paying at check out- it wasn’t a seamless experience for us unfortunately.

2026-06-17 • via Nuitee
M
Mark • solo_traveller • gb
7
Pros:

Good value for money

Cons:

Room on the small side

2026-06-16 • via Nuitee
S
Sandra • family_with_children • za
2
Unpleasant!
Pros:

Its location is opposite Sandton City.

Cons:

On our first night, my son got locked out of his room due to a faulty card system. They told us, "Sorry, nothing can be done; the technician will come tomorrow." They gave him a new room, BUT all his clothing, cell phone, medication and the rest of his stuff were in his locked room. No apology, no sorry for the inconvenience, nothing. Just sorry. My son went to breakfast the next morning without shoes and wearing the clothes from the previous day. I would have expected that management would contact us and offer some form of apology or compensation. The technician mentioned that this had happened before with the room (310).

2026-06-16 • via Nuitee
A
Adam • solo_traveller • za
9
2026-06-15 • via Nuitee
R
Retha • solo_traveller • za
9
2026-06-15 • via Nuitee
J
June • extended_group • br
10
Perfeito para uma noite
Pros:

A localização do hotel é fantástica. Staff muito simpático e os quartos são ótimos.

2026-06-15 • via Nuitee
H
H • couple • mz
7
2026-06-15 • via Nuitee
J
Jonathan Mark • couple • gb
10
Pros:

Excellent

Cons:

A

2026-06-15 • via Nuitee
U
Ulysses • couple • ae
10
2026-06-15 • via Nuitee