Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Rooms need maintenance

Categories

Cleanliness
6.18
There were complaints about the cleanliness of rooms and maintenance standards.
Service
9.15
Staff were described as friendly, helpful, and attentive.
Location
8.69
Location is satisfactory for most guests.
Room Quality
7.14
Rooms were spacious but noted to be outdated and in need of maintenance.
Amenities
7.67
Wellness facilities were appreciated but with some noted issues.
Value for Money
8.13
Good value for a short stay but with some concerns about amenities.
Food and Beverage
9.18
Food was frequently highlighted as very good by guests.
Overall Experience
8.65
Overall experiences varied but many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:08

Property Description

Luxurious Spa Area:
Indulge in relaxation at the 2000-square-metre spa area with various wellness facilities including an indoor pool, sauna world, steam bath, tepidarium, and a salt cave.

Diverse Wellness Treatments:
Choose from a selection of 60 different wellness, medical, and holistic treatments offered at the beauty and health centre for a rejuvenating experience.

Culinary Delights:
Savor Hungarian and international cuisine, along with dietary dishes, at the Mandala Restaurant and Buddha Bar for a delightful dining experience.

Book your stay at Caramell Premium Resort Superior for a luxurious and rejuvenating retreat.

Important information:

The property accepts Szép card as a payment method. Please note that in case of booking a nonrefundable rate, Szép card payment must be mentioned in the Special Requests box at the time of booking. Otherwise Szép card payment cannot be guaranteed.

Please note that pets (max. 20 kg) can be accommodated only in standard rooms for an additional fee of EUR 26 per day. Please contact the property in advance in case you would like to bring pets.

Please note that Standard and Premium rooms are located in separate buildings which are accessible through a hall.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 39 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 78 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for € 39 per person per night when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 78 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5.50 per day.

Location

Guest Reviews

8.1
Based on 1683 reviews
Cleanliness: 6.18
Service: 9.15
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
Y
Ywetta • family_with_children • cz
8
Pros:

Příjemné prostředí hotelu ,čisté, polopenze dostačující .

Cons:

Chtělo by to,aby na pokojích byl sušák na ručníky a plavky,není kde sušit mokré prádlo z wellnessu.

2026-06-20 • via Nuitee
N
Nelli • solo_traveller • hu
10
2026-06-20 • via Nuitee
N
Nelli • solo_traveller • hu
10
2026-06-20 • via Nuitee
A
Anna • couple • hu
10
2026-06-18 • via Nuitee
M
Miriam • couple • ch
10
Pros:

Super gute Küche , nette Personal , an kleinen Stellen sieht man schon langsam Renovierungsbedarf , aber im grossen und ganzen
Sehr gut , wir kommen wieder

2026-06-18 • via Nuitee
H
Horvath • solo_traveller • at
7
2026-06-14 • via Nuitee
J
Jana • couple • cz
10
2026-06-12 • via Nuitee
T
Thomas • couple • at
10
Sehr gut zum Entspannen
Pros:

Wie immer alles

2026-06-04 • via Nuitee
C
Claudia • solo_traveller • at
10
2026-06-02 • via Nuitee
V
Viliam • couple • sk
8
2026-06-01 • via Nuitee
M
Martina2805 • solo_traveller • at
4
Ostblock trifft Buddah
Pros:

großer Parkplatz. Frühstück umfangreich und ok. Barbereich optisch ok

Cons:

Fotos entsprechen nicht den Tatsachen. Zimmer Retro Funiermöbel, teils Kanten aufgeplatzt, verschmierte Fugen in der Dusche, Tapeten lösen sich teils, Sauber ist anders. Durchgelegene Matratzen. Abendessen Buffet wie Kantinenessen, billige Speisen, teils vertrocknet. Nur ein Pool innen offen, Außen Pool gesperrt.

2026-06-01 • via Nuitee
D
davy1981 • solo_traveller • hu
9
Pros:

Az eredeti szobával volt egy kis technikai hiba és a személyzet egy ilyen nívós szállodához illően, nagyon kedvesen és profin kezelte a helyzetet, tökéletes megoldási javaslattal és annak ellenére, hogy kár nem ért minket a technikai hiba miatt, azonnal kompenzációt is felajánlottak. Nagyon jó érzés volt, hogy nem csak egy vendég vagyunk a sok közül, hanem ott abban a helyzetben a személyzet számára az volt a legfontosabb, hogy az itt eltöltött idő a legjobb legyen

2026-05-30 • via Nuitee
M
Malleschitz • solo_traveller • at
10
Pros:

Personal und Essen waren fabelhaft

Cons:

Wellnessbereich ist in die Jahre gekommen

2026-05-27 • via Nuitee
K
Kocsis • solo_traveller • hu
6
2026-05-27 • via Nuitee
C
Crisan • solo_traveller • at
8
Pros:

Bőséges reggeli és vacsora, masszázs,sok szauna,esti programok.

Cons:

A recepciósok lehetnének kedvesebbek.
A nagyobbik beltéri medencében kicsit hideg volt a víz.

2026-05-26 • via Nuitee
R
Risko • solo_traveller • at
10
2026-05-21 • via Nuitee
S
Suzana • couple • at
8
Es war angenehm.
Pros:

Sauberkeit
Spa (Wasser, Sauna, Massage)
Preis-Leistung
Gute Essensauswahl

Cons:

-Nach 23 Uhr gibt es keine Möglichkeit mehr Wasser oder sonstiges auf das Zimmer zu bestellen oder zu kaufen
- zusätzl. Servicegebühren

2026-05-20 • via Nuitee
M
Michael • couple • us
10
2026-05-19 • via Nuitee
G
Gábor • couple • at
9
Pros:

finomak voltak az ètelek és az italok,wellness is nagyon jó volt.

Cons:

Túlzàsnak tartjuk a 9 kilós kiskutyàra a 20000 forintot a 2 éjszakàra sajnos,főleg úgy hogy törzsvendègek vagyunk 10 ève😞

2026-05-19 • via Nuitee
V
Vajdečka • family_with_children • sk
5
Neupratané, studená voda v detskom bazene. Vo velko tiez mohla byt teplejsia. Fotky na stránkach dost skresluju realitu
Pros:

Jednine pozitivum bolo jedlo

Cons:

Ubytovanie vyzwralo na fotkych vyborne ALE skutočnosť bola iba na izbe bol dost neporiadok nebolo ani povysavané. Taktiež a spoločenske miestnosti boli nepovysavané a neporoadok. Wlnes tiež nej moc studená voda a v detskom bazéne. A sauny to nebudem ani komentovať Zle.

2026-05-18 • via Nuitee