Macrossan House Boutique Holiday Apartments

Hotels
9.1 (316 reviews)
19 Macrossan Street , Port Douglas , au

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Free
Children allowed

Facilities

Shopping on site
Television in common areas
Free wired internet
Golfing on site
Scuba diving on site
Snorkeling on site
Tennis lessons on site
Pool sun loungers
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great location
Friendly hosts
Clean and comfortable accommodation
Cons:
No significant issues reported

Categories

Cleanliness
9.19
Guests frequently mentioned clean and well-maintained rooms.
Service
9.36
Hosts were described as very helpful and friendly.
Location
9.7
Location was consistently praised for its convenience and proximity to amenities.
Room Quality
9.15
Rooms were noted to be comfortable and well-equipped.
Amenities
8.68
Various amenities like the pool, kitchenette, and air conditioning were appreciated.
Value for Money
9.24
Guests felt they received good value based on their experiences.
Food and Beverage
8.19
Not specifically mentioned, but local eating options were noted as accessible.
Overall Experience
9.26
Most reviews expressed overall satisfaction and enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:36

Property Description

Luxurious Accommodation in the Heart of Port Douglas

Nestled in the heart of Port Douglas, Macrossan House offers stylish and peaceful 4-star accommodation. The self-contained apartments are perfect for couples and singles looking for a getaway.

Convenient Amenities for a Relaxing Stay

Guests can enjoy a heated pool, spa, and BBQ facilities at the property. With a short stroll to the beach and marina, and surrounded by cafes and restaurants, convenience is at your doorstep.

Easy Access and Tranquil Environment

Located just a scenic drive away from Cairns Airport, guests can easily reach the property with various transfer options available. Escape to this private oasis for a tranquil holiday experience.

Book your stay at Macrossan House now for a memorable Port Douglas getaway!

Important information:

Please note that there is a 2.5% charge when you pay with an American Express credit card.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 316 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.7
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.24
Food and Beverage: 8.19
Overall Experience: 9.26
D
Doreen • couple • jp
10
2026-06-20 • via Nuitee
I
Ian • couple • au
10
Great location and very comfortable apartment will definitely book again
Pros:

Amazing location and a very easily accessible apartment which was very spacious, clean and comfortable.

Cons:

Nothing

2026-06-18 • via Nuitee
S
Sheree • couple • au
10
2026-06-17 • via Nuitee
R
Richard • solo_traveller • au
10
2026-05-27 • via Nuitee
D
Douglas • couple • au
10
Extremely happy and satisfied
Pros:

We Had a very enjoyable time.
Appartments was clean ,roomy and very quiet , very central to everything.

Cons:

There was nothing negative to report

2026-05-21 • via Nuitee
N
Neville • couple • au
9
Good
Pros:

We did not have breakfast

Cons:

N/Ago

2026-05-18 • via Nuitee
J
Julie • couple • au
10
Perfect. Great value for money, would definitely stay there again.
Pros:

Excellent position right in the middle of town. Was nice & quiet & room had everything we needed.

Cons:

Nothing

2026-05-17 • via Nuitee
C
Christine • solo_traveller • au
10
Pros:

Shower was brilliant. Staff very helpful. Location great. Facilities as advertised.

Cons:

Nope

2026-05-16 • via Nuitee
M
Michael • solo_traveller • au
10
Perfect for a short stay, hosts were friendly and very helpful. Apartment itself was exceptionally cleaned well maintain
Pros:

Very clean and comfortable, well equipped and central to the town, perfect for my requirements

Cons:

Nothing , all good

2026-04-28 • via Nuitee
E
Ella • couple • nz
9
Pros:

Great central location, friendly & helpful staff. Apartment had everything we needed.

Cons:

Nothing!

2026-04-17 • via Nuitee
D
David • couple • au
10
Everything was spotlessly clean and the whole unit sparkled- we had a wonderful stay
Pros:

Central location. Bright and airy- everything felt like new. Plenty of space for the two of us. Nice balcony to sit out and have breakfast. Just a few minutes walk from Coles , shops and restaurants- couldn’t be any more convenient

Cons:

Really nothing but if you want to be picky- the car spaces in the basement always seemed to be full - a good sign I suppose- but we were left one day with having to park in a very narrow corner park- luckily we had a small hire car so managed it. Another minor point - it would be nice if a bath towel change was offered FOC every day - just drop off the used ones and pick up clean ones. It is the tropics after all and you do sweat a lot! Anyway these are minor points which didn’t impact our stay. Gary and Joy do a fabulous job keeping the rooms , building and facilities in tip top condition. Thank you very much for a wonderful stay.

2026-04-14 • via Nuitee
B
Bundybear5 • couple • au
10
Quiet affordable self-contained apartment on the Main St
Pros:

Located in the main St, set back behind the shops. Quiet self-contained very clean 1 brm air-conditioned apartment. Everything supplied. Inground pool. Walking distance to everything. Coles next door.

Cons:

nothing

2026-04-06 • via Nuitee
J
John • couple • us
10
Relaxed and enjoyable
Pros:

Great location.

2026-01-19 • via Nuitee
J
Jeffrey • couple • au
9
2026-01-19 • via Nuitee
D
Darren • couple • au
9
For a couple staying ten nights and who spend most days out and eating out, is all that is required and is good value wi
Pros:

Location, right in the middle of town and next-door to a Coles. Water pressure in the shower. Value.

2026-01-06 • via Nuitee
T
Tim • solo_traveller • au
10
2025-12-28 • via Nuitee
S
Stuart • couple • au
10
A weeklong stay visiting our friend … and we had a great time
Pros:

Everything is perfect with this property . Location Location fantastic .

Cons:

Nothing

2025-11-18 • via Nuitee
G
Gaylene • couple • au
9
Great comfortable
Pros:

Close to everything im the main street. Kitchenette was fully stocked with everything you needed. Clean rooms and comfortable beds. Room overlooked the pool and was very private 😌 Pool was excellent.

Cons:

Nothing

2025-11-09 • via Nuitee
N
Nicole • couple • au
9
Will definitely stay again
Pros:

Location, cleanliness, comfort, underground parking, great shower

Cons:

Pool was hot, but it was around 35c that weekend

2025-11-04 • via Nuitee
D
David • couple • au
10
2025-11-04 • via Nuitee