Atour Hotel Shanghai Hongqiao International Exhibition Beixinjing

Hotels
8.2 (50 reviews)
No. 173, Tianshan West Road, Changning District , Shanghai , CN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Poor assistance with luggage
Bathroom layout issues

Categories

Cleanliness
7.03
The review indicates issues related to the staff's lack of assistance with luggage, contributing to a sense of discomfort and negative sentiment.
Service
9
Overall positive sentiment as staff made efforts to assist despite language barriers and provided additional help after an incident.
Location
8.54
Conveniently located near the subway station, positively highlighted in multiple reviews.
Room Quality
8.49
General comfort expressed in positive reviews, though some specific issues mentioned regarding bathroom layout.
Amenities
8.02
Standard expected for the hotel tier, though no specifics were highlighted.
Value for Money
7.98
General perception of fair value given the experiences shared, despite some issues.
Food and Beverage
8.03
Limited comments on food, but overall quality expectation aligns with hotel tier.
Overall Experience
8.5
Despite the negative experience with luggage assistance, the staff's recovery efforts positively influenced the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:45

Property Description

Convenient Location
Within close proximity to major landmarks and transportation hubs, making it easy to explore the city.

Modern Amenities
Enjoy air conditioning, private bathrooms, and free WiFi in every room for a comfortable stay.

Exceptional Service
Benefit from a restaurant, room service, and a 24-hour front desk for all your needs.

Experience convenience and comfort at Atour Hotel Shanghai Hongqiao International Exhibition Beixinjing.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 50 reviews
Cleanliness: 7.03
Service: 9
Location: 8.54
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
N
Natalia • couple • pl
10
Pleasant stay in Shanghai
Pros:

-Location (close to metro station)
-Dyson hairdryer
-clean rooms
-very thoughtful personel

2026-09-14 • via Nuitee
V
Vânia • solo_traveller • br
8
Pros:

Localização a poucos passos do metrô. Lavanderia com Lava e seca sem custo extra. Amenidades de boa qualidade
Moderno e limpo.

2026-09-11 • via Nuitee
R
Rui • solo_traveller • nl
10
It's a good stay, worth the money, and I'd deff recommend it.
Pros:

Everything. The room is very clean, and the position is very convenient, right when you are out from metro. The bed and the pillows are very comfortable, I had a very nice sleep after an overnight flight. The staff were also very friendly. The room has AC and a shower, with all toiletries you need

Cons:

Nothing.

2026-09-03 • via Nuitee
Y
Yuen Chun • couple • hk
8
Pros:

地點就在地鐵站隔離，而且這條路線能去各大景點，非常方便

2026-09-03 • via Nuitee
S
swedenxdeth • extended_group • by
8
2026-08-23 • via Nuitee
G
Georgia Ellen • solo_traveller • sg
8
Just what I needed, good value
Pros:

I mainly booked this as I was arriving early and needed a place to freshen up, work and do some laundry. When I got to the laundry room it was very busy, a lady that worked there kindly took my clothes and said they would hang them on my door in a few hours time. Amazing! It was everything I needed for a short time.

Cons:

There were a few mix ups, they first sent me to a room that already had a guest in there! Then they took me to another room which was a lot smaller that the first room and right next to the breakfast area which was a bit noisy but for the price is was fine

2026-08-13 • via Nuitee
N
Nirav • solo_traveller • in
10
2026-08-11 • via Nuitee
S
Silvia Viola Rapozzi • solo_traveller • it
8
Pros:

Il personale alla reception è cortese anche se non conosce l'inglese ma si aiuta con il traduttore. Colazione molto fornita di cibo cinese, ma presenti anche brioches, uova e pane. Lavanderia self service efficiente e se le lavatrici sono occupate, ci pensano loro a spostare nell'asciugatrice o fare il ciclo. Metro linea 2 a 50 metri dall'hotel. Ogni giorno cambio di asciugamani confezionati in sacchetto.

Cons:

Nulla

2026-08-10 • via Nuitee
S
Silvia Viola Rapozzi • solo_traveller • it
8
Pros:

Personale gentile e alla reception disponibili ad aiutare con il traduttore. Colazione abbondante ricca di piatti cinesi, con frutta e pane da tostare, brioche. Stanze pulite. Vicino all'ingresso della Metro 2

Cons:

Nulla!

2026-08-10 • via Nuitee
J
Juergen • solo_traveller • de
8
2026-08-07 • via Nuitee
F
Fauve • couple • fr
5
Good location, clean rooms, but way too noisy
Pros:

The location was very good, with the metro right next to the hotel and a convenience store downstairs. The room was cleaned everyday, everything was very clean overall.

Cons:

Unfortunately we never had one good night sleep among the 6 we spent here.

When we arrived they gave us a room without a real window (no natural light) even though i had booked a room with a city view especially. We were able to choose another one the next night.
But as soon as we arrived into our new room, we started to hear a lot of noise keeping us awake from either the neighbors (bangs in the walls, very loud talking) or screams in the corridors very early in the morning, and even some sort of drill or tool in the walls at 7am.

We complained to the staff several times about our neighbors and even though they seem to have called them to tell them to be careful, the noises continued. Maybe next time they should try to be more persuasive, or offer us another room to sleep in for the rest of the night. A hotel is a place where you’re supposed to rest, not to stay awake all night because of disrespectful people or organization issues.

2026-08-05 • via Nuitee
曉君 • solo_traveller • tw
10
2026-07-17 • via Nuitee
M
Marendo • solo_traveller • ch
10
I had a very smooth and enjoyable stay.
Pros:

This hotel combines a lot of qualities. Beds are comfy, and a full blown fitness center is located in the same building and has an access agreement with the hotel. It's equipment is modern while sober, warm water, showers, air conditioner, electric lights and their control systems work flawlessly. It is very clean and the cleaning stuff is charming and helfpul. Guest are offered unlimited free bottled water, free washing machines. The stuff at the entrance desk is helpful, young and dynamic, and guest can have anything delivered to the entrance desk e.g. through taobao. The area is calm but lacks nothing, metro station is 25 meters away, public library also at 25 meters, as well as starbucks, and small restaurants.

Cons:

nothing was unsatisfactory

2026-07-15 • via Nuitee
Y
Yan • solo_traveller • ca
10
房间住的挺不错的，前台郁虹服务也很热情
2026-07-10 • via Nuitee
M
Marendo • solo_traveller • ch
10
Pros:

clean, lacks nothing, everything works, metro station nearby

2026-07-08 • via Nuitee
F
Fabia • solo_traveller • dk
9
Next to the subway station
Pros:

Location just a few meters from the subway exit and really helpful staff, even though their English was very basic (but translation apps do the trick). Modern and clean. They helped us order a taxi to Hongquiao Railway Station, which was less than 15 minutes away.

Cons:

The room was quite small and the tiny window just went to a courtyard.

2026-07-05 • via Nuitee
H
Hirwan • extended_group • sg
10
Pros:

Everything was clean and comfortable

Cons:

Theres a glazed window right into the shower

2026-07-04 • via Nuitee
I
Inela • couple • cn
9
Pros:

Clean, comfortable, helpful staff & good location .

2026-07-01 • via Nuitee
Y
Yan • solo_traveller • ca
9
2026-06-23 • via Nuitee
M
Mao Owen • solo_traveller • au
8
Pros:

房间因为空调外机的缘故很吵。与员工沟通以后，妥善换了房间

2026-06-22 • via Nuitee