Atour Hotel Shanghai Hongqiao International Exhibition Beixinjing

Hotels
8.2 (42 reviews)
No. 173, Tianshan West Road, Changning District , Shanghai , cn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Poor assistance with luggage
Bathroom layout issues

Categories

Cleanliness
7.03
The review indicates issues related to the staff's lack of assistance with luggage, contributing to a sense of discomfort and negative sentiment.
Service
9
Overall positive sentiment as staff made efforts to assist despite language barriers and provided additional help after an incident.
Location
8.54
Conveniently located near the subway station, positively highlighted in multiple reviews.
Room Quality
8.49
General comfort expressed in positive reviews, though some specific issues mentioned regarding bathroom layout.
Amenities
8.02
Standard expected for the hotel tier, though no specifics were highlighted.
Value for Money
7.98
General perception of fair value given the experiences shared, despite some issues.
Food and Beverage
8.03
Limited comments on food, but overall quality expectation aligns with hotel tier.
Overall Experience
8.5
Despite the negative experience with luggage assistance, the staff's recovery efforts positively influenced the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:45

Property Description

Convenient Location
Within close proximity to major landmarks and transportation hubs, making it easy to explore the city.

Modern Amenities
Enjoy air conditioning, private bathrooms, and free WiFi in every room for a comfortable stay.

Exceptional Service
Benefit from a restaurant, room service, and a 24-hour front desk for all your needs.

Experience convenience and comfort at Atour Hotel Shanghai Hongqiao International Exhibition Beixinjing.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 42 reviews
Cleanliness: 7.03
Service: 9
Location: 8.54
Room Quality: 8.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
Y
Yan • solo_traveller • ca
10
房间住的挺不错的，前台郁虹服务也很热情
2026-07-10 • via Nuitee
M
Marendo • solo_traveller • ch
10
Pros:

clean, lacks nothing, everything works, metro station nearby

2026-07-08 • via Nuitee
F
Fabia • solo_traveller • dk
9
Next to the subway station
Pros:

Location just a few meters from the subway exit and really helpful staff, even though their English was very basic (but translation apps do the trick). Modern and clean. They helped us order a taxi to Hongquiao Railway Station, which was less than 15 minutes away.

Cons:

The room was quite small and the tiny window just went to a courtyard.

2026-07-05 • via Nuitee
H
Hirwan • extended_group • sg
10
Pros:

Everything was clean and comfortable

Cons:

Theres a glazed window right into the shower

2026-07-04 • via Nuitee
I
Inela • couple • cn
9
Pros:

Clean, comfortable, helpful staff & good location .

2026-07-01 • via Nuitee
Y
Yan • solo_traveller • ca
9
2026-06-23 • via Nuitee
M
Mao Owen • solo_traveller • au
8
Pros:

房间因为空调外机的缘故很吵。与员工沟通以后，妥善换了房间

2026-06-22 • via Nuitee
K
Kuan Hui • couple • tw
8
Pros:

地點很好,出地鐵站就到了

2026-06-19 • via Nuitee
S
Samantha Rose • solo_traveller • gb
10
2026-06-07 • via Nuitee
G
GENO DI • extended_group • ph
8
Pros:

Breakfast is great. Lots of choices.

Cons:

No immediate access for Taxi.

2026-06-06 • via Nuitee
W
Wei • extended_group • de
9
2026-06-04 • via Nuitee
V
Vanesa • solo_traveller • qa
9
Pros:

Oh the staffs are really helpful, 24 hour front desks and these people are very sincere in helping out in your queries, they help us book taxi every single time teach us how to use subway and places to visit, house keeping also is doing great job very clean rooms and one more plus point is that theres a laundry facilities in case your staying for a longer period like how we did, its very convinient for visitors like us, location super convinient your just next to the subway station, and lastly the breakfast prepared daily from traditional Chinese breakfast and international breakfast option.
Thank you to the staffs of Atour, we will see you again on our next visit

2026-06-01 • via Nuitee
N
Natsu • extended_group • tw
5
Pros:

硬体實物服務地點都還行

Cons:

客人素質(有人抽煙+牆太薄太吵)不太行

2026-05-28 • via Nuitee
A
Andre Christian • solo_traveller • nl
7
2026-05-26 • via Nuitee
S
Sungho • couple • kr
9
2026-05-20 • via Nuitee
A
Andrei • solo_traveller • by
10
Pros:

Close to a metro station. Clean. Great breakfast.

Cons:

Personnel doesn't speak English

2026-04-26 • via Nuitee
P
Paul Andrei • couple • gb
8
2026-03-03 • via Nuitee
S
Smangele • solo_traveller • za
9
2026-02-13 • via Nuitee
Q
Qing • couple • nz
9
Pros:

Staff is helpful and Friendly. Location is awesome. Will come back again.

2025-12-29 • via Nuitee
X
XIAOYI • couple • jp
9
很好!
Pros:

地理位置很好，房间内很干净，前台接待人员也很好

2025-12-26 • via Nuitee