Leonardo Hotel Newcastle Quayside

Hotels
Leonardo Hotels
8 (9648 reviews)
South Shore Road, Gateshead Quays , Newcastle upon Tyne , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delicious breakfast
Cons:
Dirty and poorly maintained rooms
Expensive food
Parking issues

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and poor condition in rooms.
Service
9.25
Staff received positive mentions for friendliness and helpfulness.
Location
9.25
Many reviews highlighted the convenient and central location.
Room Quality
7.25
Some rooms were comfortable, but others had issues with walls and noise.
Amenities
7.25
Amenities described as basic; some reviews mentioned specific lacking facilities.
Value for Money
7.75
Food and drink prices considered high, detracting from overall value.
Food and Beverage
8.25
Breakfast praised, but other food options considered expensive.
Overall Experience
8.25
Mixed feelings but ultimately a positive New Year stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Stunning Views of River Tyne and Millennium Bridge

Luxurious Rooms and Amenities
Indulge in a Dream bed, catch up on your favorite shows on the flat-screen TV, and stay productive at the work desk. Enjoy the convenience of tea/coffee making facilities in every room, along with a spacious private bathroom equipped with a hairdryer.

Prime Location for Exploring
Situated near the Baltic Centre for Contemporary Art and just a short stroll from Newcastle’s vibrant Quayside area, Leonardo Hotel Newcastle Quayside offers easy access to the city's attractions. With Gateshead Metro Station nearby, you can effortlessly explore the shopping center and more.

Ready to experience comfort and convenience by the River Tyne? Book your stay at Leonardo Hotel Newcastle Quayside now.

Important information:

Please note that group bookings are subject to prior arrangement only, and can be canceled by the hotel at any time. Single-sex groups must be approved by the hotel in advance.

A security bond of GBP 100 per room may be required on check in, which is refundable on check out subject to terms and conditions.

Limited private parking is available on site on a first-come, first-served basis. Surcharge parking is available at Baltic Car park, adjacent to the hotel.

The property reserve the right to pre-authorize your credit card for GBP 1 anytime after the reservation has been made.

The Bar and Grill at Leonardo's offers all-day dining with an extensive grill section alongside burgers, pizzas, salads, sandwiches. Leonardo Hotel serves illy coffee – illy is an iconic, family-run, Italian coffee brand.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8
Based on 9648 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
E
Elaine solo_traveller gb
9
Quiet area close to town
Pros:

Perfect location for us. Near town and quiet with views of the river

2026-07-18 via Nuitee
S
Satpal family_with_children gb
6
2026-07-18 via Nuitee
T
Tony couple gb
10
2026-07-18 via Nuitee
B
Becci solo_traveller gb
8
Pros:

The bar staff were really friendly and encouraging about the amazing promo for spinning the wheel and getting prizes. They also were very tolerant that we came down to the bar to watch the world cup matches and didn't mind us staying late. The room was basic but clean. Everyone we spoke to was really friendly.

Cons:

The room was a bit basic and out dated. The view wasn't great but nothing that would have been unexpected.

2026-07-18 via Nuitee
M
Mathias solo_traveller de
4
Pros:

Lage des Hotels zur Stadt

Cons:

Insgesamt der Zustand von Bad, Zimmer und Bett. Frühstückspreis (am Vorabend noch 13 Pfund pro Person und am Morgen 16,50 Pfund pro Person - der Eierpreis muss anscheinend in der Nacht extrem gestiegen sein).

2026-07-18 via Nuitee
E
Eduardo solo_traveller es
6
Pros:

La habitación era muy grande y estaba muy bien

Cons:

No pudimos aparcar en el parking porque está lleno

2026-07-18 via Nuitee
A
Andy solo_traveller gb
7
Reasonable value stay at chain hotel
Pros:

Nice location by the river. Friendly staff. Clean and comfortable rooms

2026-07-18 via Nuitee
R
ruby couple gb
10
2026-07-18 via Nuitee
B
Beckly solo_traveller gb
10
2026-07-18 via Nuitee
M
Maggie extended_group gb
9
2026-07-18 via Nuitee
H
Helen solo_traveller au
7
Pros:

Beds were comfy and place was clean.

Cons:

Could do with a Reno, bathroom looked old.

2026-07-17 via Nuitee
S
Stuart couple gb
8
Pros:

Very clean. Good breakfasts and large breakfast area.
Friendly staff

Cons:

Address is Newcastle Quays, but it is in Gateshead.
It’s only a 15 minutes walk, but is a bit isolated late at night if you’re walking back from Newcastle

2026-07-17 via Nuitee
D
Davood solo_traveller gb
8
2026-07-17 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

Location and views good breakfast nice rooms

Cons:

Can’t think of anything

2026-07-17 via Nuitee
A
Audrey solo_traveller gb
10
Pros:

Lovely room overlooking River, had delicious pizza from restaurant

Cons:

N/a

2026-07-17 via Nuitee
R
Ramon couple es
7
Bien salvo la cama, pequeña para dos personas
2026-07-17 via Nuitee
G
Ghosal solo_traveller gb
10
Pros:

Super helpful and friendly reception staff, lovely clean room and bathroom, nice dining/bar area and common/sitting space.

Cons:

Air con could be better or windows to provide more ventilation as the room did get quite hot at night and trying to get ready in the morning.

2026-07-16 via Nuitee
A
Aastha solo_traveller in
9
Pros:

Although it was a good 15mins taxi drive from the tarin station, it is also veryyy close to Quayside. You can liyerally walk the bridge and will be in NCL. The lady at the reception was very friendly. The room was clean, the bathroom was clean as well. Although the toilet seat wasa bit old and stained( due to being old) which wasn't the biggest issue for me as I carry surface wipes with me whenever i am staying in a hotel.
The bed was firm, exactly how i prefer it and i had a good night sleep.

Cons:

Maybe the toilet seat lids and carpets can be changed as they both looked old.

2026-07-16 via Nuitee
A
AJ couple gb
5
2026-07-16 via Nuitee
A
abdullah couple sa
8
شكرا
Pros:

كل شي

Cons:

تم التجديد لليله إضافية وكان السعر اكبر من قيمة الليلتين الاولى والثانية

2026-07-16 via Nuitee