Heidelberg Crown Hotel

Hotels
8.2 (147 reviews)
39 Voortrekker Street , Heidelberg , za

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Value for Money
Cons:
Noise
Room Quality
Food and Beverage

Categories

Cleanliness
7.28
The place is very clean, but there were issues with dirty areas and breakfast.
Service
8.75
Staff were friendly and helpful, addressing issues promptly.
Location
8.79
Centrally located and convenient access, though noisy due to nearby bars.
Room Quality
7.24
Rooms are small and noisy; some amenities were lacking.
Amenities
8.77
Generous amenities offered, but some services were inconsistent.
Value for Money
8.73
Good value for the price paid.
Food and Beverage
7.28
Food in the restaurant was not good; varied experiences for breakfast.
Overall Experience
8.75
Overall positive stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:26

Property Description

City Views and Terrace
Enjoy breathtaking city views from our hotel and relax on our beautiful terrace.

Exceptional Service
Our 24-hour front desk is always ready to assist you with any inquiries or requests you may have.

Delicious Dining Options
Start your day off right with our delicious à la carte or continental breakfast options.

Book your stay at Heidelberg Crown Hotel now for a memorable experience in Heidelberg.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 147 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.75
P
Phumudzo • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-07-01 • via Nuitee
D
Ditsietsi • family_with_children • za
10
2026-06-28 • via Nuitee
O
Onalenna Priscilla • family_with_children • za
10
Fully enjoyed.
Pros:

We have enjoyed the breakfast fully and our request for takeaway was accepted. The hotel was near our church, workers were friendly and helping us fully. We are missing Aus Precious a lot, hoping to see you again soon.

Cons:

None

2026-06-24 • via Nuitee
B
Barry • couple • za
8
I would definitely stay here again, the room has been upgraded and looks very smart.
Pros:

The restaurant downstairs was exceptional, offering great value at a very competitive price. Breakfast upstairs was good. The warm electric blanket was a blessing—it was cold in Heidelberg. Facilities were well done up.

Cons:

I think an air conditioner would be nice to have, especially in summer. Our room was road-facing and so was a bit noisy up until 10.30.

2026-06-24 • via Nuitee
J
Jeshika • couple • za
8
2026-06-15 • via Nuitee
R
Riaan • couple • za
6
2026-06-14 • via Nuitee
S
SIFISO • couple • za
10
2026-06-13 • via Nuitee
M
Martina • couple • it
7
2026-06-07 • via Nuitee
M
Mpho • solo_traveller • za
8
2026-05-29 • via Nuitee
K
Kevin • family_with_children • za
8
great experience
Pros:

Friendly staff, clean and neat establishment, good breakfastt

2026-05-25 • via Nuitee
C
Christo • couple • za
9
2026-05-20 • via Nuitee
M
Millane • couple • za
8
Great Location
Pros:

Excellent breakfast
Loved the heated blankets

Cons:

There was a show at the hotel … we were tired was a bit noisy

2026-05-20 • via Nuitee
M
Mpho • solo_traveller • za
10
Good place
Pros:

Everything. Mid month quietness noted and appreciated.

Cons:

Nothing.

2026-05-18 • via Nuitee
P
Portian • couple • za
10
Precious is the girl she think she is, giving her a 10 star she’s so humble always smiling, very good with her guests. U
Pros:

Very clean my family has stayed there a couple of times and it’s always so clean definitely a good value for money .

2026-05-15 • via Nuitee
C
Celeste • couple • za
10
2026-05-07 • via Nuitee
S
Sam Lephoi • solo_traveller • za
10
Pros:

Perfect location just 2 minutes from where I was going.

Cons:

There was a lady during breakfast who told me there's bacon 🥓 I should wake up early. She can not make another bacon.

2026-05-06 • via Nuitee
M
Melanie • solo_traveller • za
9
2026-05-03 • via Nuitee
N
Nathan • extended_group • gb
7
2026-04-30 • via Nuitee
B
Bernard • couple • fr
8
Pros:

La chambre le parking privée le resto au top

Cons:

sauf la fenêtre de notre chambre devant les tables du petits déjeuner reveille a 6h par un groupe qui mange Pas du tout confortable

2026-04-29 • via Nuitee
M
MejustKewl • solo_traveller • za
2
Breakfast lady needs to be friendlier accommodating and be fair to all people
Pros:

Location Excellent. Hotel accommodation very clean

Cons:

That you have to walk through a bar and restaurant to go to your bedroom. This I dint like at all no privacy and all patrons using the public areas have direct view of you.

2026-04-21 • via Nuitee