Hotel Koulnoue Village

Hotels
8.1 (321 reviews)
sur la route de Hienghene , Hienghène , nc

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful location near the beach and nature
Cons:
Issues with cleanliness and maintenance
High prices for limited services

Categories

Cleanliness
7.56
Several reviews mentioned issues with cleanliness, especially concerning the state of the bungalows and shared facilities.
Service
9.03
Guests consistently praised the friendly and welcoming staff, indicating a high level of service.
Location
8.57
The hotel is well-located near natural attractions and the beach, contributing positively to guest experiences.
Room Quality
8.02
Rooms were described as comfortable and spacious, although some mentioned they were becoming dated.
Amenities
7.55
While guests enjoyed available amenities, some reported that certain activities and services were lacking.
Value for Money
7.51
The price was considered high for the services and conditions provided, impacting perceived value.
Food and Beverage
8.06
The buffet and breakfast were generally well-received, although some found it repetitive.
Overall Experience
8.53
Despite some issues, many guests felt their stay was enjoyable and appreciated the hotel's potential.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:21

Property Description

Picturesque Beachfront Location
Hotel Koulnoue Village is a tropical paradise just a short 5-minute stroll from the beach. Enjoy stunning sea views from your private terrace in our cozy bungalows.

Fun-Filled Activities
Unwind by the pool or test your skills at mini-golf and tennis with complimentary equipment. Explore the crystal-clear waters with free kayaks provided by the hotel.

Modern Comforts
Our air-conditioned bungalows offer free WiFi, a refrigerator, and tea/coffee facilities. Relax in front of the flat-screen TV or pamper yourself in the private bathroom with complimentary toiletries.

Experience a perfect blend of relaxation and adventure at Hotel Koulnoue Village. Book your stay now for an unforgettable getaway!

Important information:

The property does not accept any cheque payments.

A supplement of XPF 3,500 per night applies for children aged 12 to 17 years old.

The restaurant is open during school holidays and weekends, from Friday evening until Sunday morning, after breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 321 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.53
D
Dorota • solo_traveller • au
8
Pros:

The location is absolutely fantastic. A beautiful coral is just a few metres from the shore, obviously only accessible at high tide. The spot facilities although a bit run down provided hours of entertainment for us.

Cons:

We visited the property at quiet season, therefore the restaurant was closed during our entire stay. It didn't really bother us too much as there is a restaurant and a shop in the village nearby. However if someone arrives late evening I would advise to bring some snacks along.

2026-07-10 • via Nuitee
A
Angus • solo_traveller • au
4
No Internet service! And don’t bother staying during the week!
Pros:

Location is good, rooms are nice and clean.

Cons:

No Internet!! this is the worst thing you could do to someone specially when I drive 4 1/2 hours from the airport to get. None of the facilities like restaurant or bar was open when I arrived at 9 pm and there was no breakfast the next day. I guess it was out of season and a Thursday.

2026-07-04 • via Nuitee
N
Nicolas • solo_traveller • nc
5
2026-07-01 • via Nuitee
J
Jegou • couple • nc
8
C’était une tres bon séjour, merci à toute l’équipe qui est au top
2026-07-01 • via Nuitee
V
Valérie • couple • fr
6
Bof
Pros:

Accueil sympathique.
Repas livré par Arlette
Emplacement

Cons:

Hotel à l’abandon avec un manque d’entretien des équipements.
Pas de bar ni restaurant.
Sacs poubelle laissés dans les jardins.
Impression d’un village fantôme.

2026-06-30 • via Nuitee
E
Emmanuelle • couple • fr
8
Très bien
Pros:

On a passé la première nuit dans un bungalow simple, c’était correct, bon équipement, propre
La seconde nuit on a demandé à changer et avoir un bungalow avec piscine privée et l’expérience n’a rien à voir, beaucoup plus confortable (lits), grande terrasse avec piscine chauffée, je recommande fortement avec la piscine

Cons:

Les lits sont confortables mais que ce soit bungalow normal ou le plus cher avec piscine, ce soit deux lits simples collés, donc dans tous les cas il y a une démarcation pas agréable

On aurait aussi aimé savoir en avance (booking n’a pas transmis l’info) concernant le restaurant de l’hôtel qui est fermé hors période de vacances scolaires et en semaine.

2026-06-30 • via Nuitee
E
Enrico • solo_traveller • au
8
2026-06-28 • via Nuitee
C
Charessa • solo_traveller • nc
5
2026-06-23 • via Nuitee
S
Sarah • couple • nc
5
Dans l’ensemble, le séjour a été agréable. Cependant, nous avons eu l’impression que l’établissement manquait quelque pe
Pros:

Le bungalow était assez moderne, l’espace du site, l’emplacement.

Cons:

L’odeur des remontées d’égout dans la salle de bain était désagréable. L’accueil ne nous a pas semblé très chaleureux. La décoration du bar paraît un peu vieillotte et certaines nappes étaient tachées.

Le soir, l’éclairage côté mer était insuffisant. La présence d’un vigile est appréciable, mais un portail pour sécuriser l’accès au parking serait un plus.

Le petit-déjeuner offrait un choix varié, mais certains gâteaux étaient secs.

Quelques améliorations permettraient de rendre le séjour plus agréable.

2026-06-21 • via Nuitee
V
Vera • solo_traveller • ch
8
2026-06-20 • via Nuitee
E
emilie • solo_traveller • fr
6
Pros:

Le restaurant le soir et le petit déjeuner, ce sont des vrais +
Plage et verdure

Cons:

Chambre sombre , étrange pour un bungalow "privilège". Pas de tV réduction impossible sur le prix payé via booking . Installations extérieures sommaires, matériels en mauvais état

2026-06-19 • via Nuitee
A
Amélie • solo_traveller • fr
8
Cons:

Certaines activités sont un peu laissées a l'abandon (mini golf) ce qui est dommage.

2026-06-19 • via Nuitee
J
Jako • solo_traveller • fr
10
2026-06-18 • via Nuitee
S
Sarray • couple • nc
4
2026-06-18 • via Nuitee
M
Melissa • solo_traveller • fr
7
2026-06-16 • via Nuitee
M
Morgan • couple • fr
8
2026-06-15 • via Nuitee
M
Maeva • solo_traveller • au
5
Expensive for what it is.
Pros:

The room was spacious and had direct access to the beach.

Cons:

Not very clean, the buffet breakfast were very expensive for what they proposed (A$63 for dinner with no drinks and A$35 for breakfast) when the room was already close to A$200/night. There was flies on the food and a sick dog and cats hanging around the dinner area.
The bed was very soft too.

2026-06-14 • via Nuitee
V
véronique • solo_traveller • nc
8
2026-06-14 • via Nuitee
K
Kohl • solo_traveller • lu
9
Pros:

La situation de l'hôtel est juste exceptionnelle, le réveil face à l'océan est fabuleux. La nourriture est très bonne, très copieuse et le personnel vraiment gentil.

Cons:

Malheureusement en arrivant il y avait des crottes de rongeur dans le lit des enfants. On nous a donc proposé de changer les draps mais j'ai du faire le lit moi-même au final.

2026-06-13 • via Nuitee
P
PHILIPPE • couple • fr
8
2026-06-12 • via Nuitee