Hotel Koulnoue Village

Hotels
8.1 (247 reviews)
sur la route de Hienghene , Hienghène , nc

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful location near the beach and nature
Cons:
Issues with cleanliness and maintenance
High prices for limited services

Categories

Cleanliness
7.56
Several reviews mentioned issues with cleanliness, especially concerning the state of the bungalows and shared facilities.
Service
9.03
Guests consistently praised the friendly and welcoming staff, indicating a high level of service.
Location
8.57
The hotel is well-located near natural attractions and the beach, contributing positively to guest experiences.
Room Quality
8.02
Rooms were described as comfortable and spacious, although some mentioned they were becoming dated.
Amenities
7.55
While guests enjoyed available amenities, some reported that certain activities and services were lacking.
Value for Money
7.51
The price was considered high for the services and conditions provided, impacting perceived value.
Food and Beverage
8.06
The buffet and breakfast were generally well-received, although some found it repetitive.
Overall Experience
8.53
Despite some issues, many guests felt their stay was enjoyable and appreciated the hotel's potential.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:21

Property Description

Picturesque Beachfront Location
Hotel Koulnoue Village is a tropical paradise just a short 5-minute stroll from the beach. Enjoy stunning sea views from your private terrace in our cozy bungalows.

Fun-Filled Activities
Unwind by the pool or test your skills at mini-golf and tennis with complimentary equipment. Explore the crystal-clear waters with free kayaks provided by the hotel.

Modern Comforts
Our air-conditioned bungalows offer free WiFi, a refrigerator, and tea/coffee facilities. Relax in front of the flat-screen TV or pamper yourself in the private bathroom with complimentary toiletries.

Experience a perfect blend of relaxation and adventure at Hotel Koulnoue Village. Book your stay now for an unforgettable getaway!

Important information:

the property does not accept any check payments
A supplement of XPF 3,500 per night applies for children from 12 to 17 years old.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 247 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.53
M
MICHEL extended_group fr
9
Spot sympa à Hienghene
Pros:

Emplacement idéal pour rayonner autour de hienghene
La qualité des logements

Cons:

La plage pas idéale pour nager

2026-05-26 via Nuitee
A
Axel solo_traveller fr
9
2026-05-26 via Nuitee
S
STEPHANIE family_with_children nc
8
2026-05-26 via Nuitee
C
Christopher couple nz
8
Pros:

Nice spacious bungalow with the sound of the waves close by. Comfortable bed so slept well. Fridge in the unit was appreciated. Bathroom was clean. Staff helpful and friendly

Cons:

As vegetarians the buffet style dinner didn't really attract us (but they very often don't), but the other members of the party thought it was good. Was hoping to see the gift shop open but that might have been a timing thing.

2026-05-25 via Nuitee
L
Lynda couple fr
9
2026-05-25 via Nuitee
D
Dirk solo_traveller de
3
Pros:

Schöne Lage des Hotels

Cons:

Unsere Bungalows mit Meerblick wurden einfach an andere Gäste vergeben, der Ersatz war auch nach Aufbesserung in Folge von Protesten für uns nicht gleichwertig.
Das Restaurant war während unseres gesamten Aufenthaltes geschlossen - in der Umgebung gab es auch keine Alternativen. Essenlieferungen auf Bestellung waren kein guter Ersatz. Frühstück gab's dann nur in einiger Entfernung an der Tankstelle im Stehen.

2026-05-24 via Nuitee
P
Pavoz extended_group fr
10
2026-05-22 via Nuitee
T
Thomas solo_traveller fr
10
2026-05-22 via Nuitee
S
Sandrine extended_group nc
8
Bon séjour mais quelques améliorations sont nécessaires.
Pros:

Bel emplacement.
Personnel agréable, gentil et souriant.
Buffet du dîner très bien, beaucoup de choix et les plats étaient bons.
Piscine bien entretenue.

Cons:

Les bungalows sont vieillissants, système de fermeture de la baie vitrée cassé donc la chambre reste ouverte jour et nuit ce qui n’est pas très sécurisant ni pour nos affaires en notre absence ni la nuit quand on dort.
Le petit déjeuner est cher par rapport au choix et à la qualité, peu de choix en salé et le pain n’est pas top.

2026-05-21 via Nuitee
W
William couple nc
7
2026-05-21 via Nuitee
L
Lorrie01 family_with_children nc
8
Bel établissement et personnel agréable, dommage que le lieu ne soit plus aussi exploité qu'avant.
Pros:

Le calme, la propreté de la chambre, la gentillesse du personnel, le buffet du soir EXCELLENT

Cons:

Le service de ménage qui passe à 13h30 (heure de sieste de notre bébé)
C'est dommage que les activités à "dispo" ne soient plus entretenues (maisonnette pour enfant, tennis de table, plus de boule de pétanque adulte dispo que pour enfant, mini golf HS, ranch plus existant) ...

2026-05-18 via Nuitee
V
Virginie solo_traveller fr
7
Pros:

Le cadre et le personnel

Cons:

Il y avait des crottes de margouillat dans le bungalow

2026-05-17 via Nuitee
N
Nathalie solo_traveller nc
8
2026-05-17 via Nuitee
L
Laurent couple au
8
2026-05-16 via Nuitee
C
CHRISTOPHER couple nc
6
2026-05-12 via Nuitee
R
Rebecca couple nc
10
2026-05-11 via Nuitee
I
Isma couple ch
8
A bit expensive for what you get
Pros:

The bungalow are in the traditional style.
It’s spacious and pretty cool inside.
The view from the room is amazing

Cons:

A lot of humidity. This is not their fault of course but they need to put clean towel in the room when someone come. Because they were smelling bad (humidity / mouldy) .
Also the restaurant and the bar was close.

2026-05-09 via Nuitee
S
Stéphanie solo_traveller nc
6
Un bel endroit
Pros:

L'endroit est magnifique et mystique même. Nous avons aimé l'emplacement, le fait d'être au bord de l'eau, apprécier le calme...

Le buffet du soir était bon (salade de sardines, vivaneau, salade de patates douces, salade tahitienne, coleslaw, aubergines farcies, crudités, frites, chipolatas, légumes sautés... mousse choco, flan, panacotta, fondant, tarte coco...). Le buffet du petit déjeuner aussi était bon (fruits, panacotta, gâteau yaourt, pancakes, oeufs, saucisses, pomme de terres, pain, céréales, viennoiseries...).

Les demandes de lits doubles et séparés ont été respectées.

Le personnel est souriant et accueillant.

Cons:

Le sol de la chambre n'était pas très propre et sur un des lits il y avait des cacas d'hirondelles.

Le wifi n'a jamais fonctionné (le 1er séjour quelques mois plutot c'était pareil), il met "mot de passe incorrect".

2026-05-09 via Nuitee
P
Pauline extended_group fr
7
Bon pour une nuit en bord de mer
Pros:

L’emplacement, la vue des bungalows, la gentillesse du staff.

Cons:

Pas de restaurant, propreté et entretien à améliorer.

2026-05-05 via Nuitee
G
Giliane family_with_children nc
8
Pros:

La situation de l’hôtel : en bord de mer

2026-05-04 via Nuitee