Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise and renovation disruptions

Categories

Cleanliness
6.79
One guest reported cockroaches in the room and mentioned that the carpets were visibly dirty.
Service
8.76
The staff were frequently noted as friendly and helpful throughout multiple reviews.
Location
8.8
Repeatedly mentioned as great; many guests appreciated the convenient location.
Room Quality
8.25
Rooms were described as spacious and comfortable, though some had issues like the hollow beds.
Amenities
7.28
Amenities received mixed feedback; limited breakfast options and renovation discomfort mentioned.
Value for Money
7.24
Some guests feel it was not worth the money, especially for basement rooms.
Food and Beverage
7.79
Breakfast received praise but was noted as limited, and restaurant hours were also a concern.
Overall Experience
8.26
Most guests had a positive experience despite some issues; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Luxury Boutique Hotel in Trendy Green Point Area

Stylish Accommodation: Each room at Sugar Hotel is elegantly decorated in a modern style, equipped with a flat-screen TV, digital safe, and tea/coffee facilities.

Wellness Centre: Indulge in relaxation at the hotel's wellness centre, offering a range of therapeutic treatments to unwind after a day of exploring Cape Town.

Convenient Location: Situated near the V&A Waterfront and Green Point Stadium, with easy access to top restaurants and nightclubs, Sugar Hotel is the perfect choice for a luxurious stay in Cape Town.

Book your stay at Sugar Hotel now to experience luxury and comfort in the heart of Cape Town's vibrant Green Point area.

Important information:

In the event of premature departure the full extent of stay as originally booked and confirmed will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 921 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.26
D
DEBRA • couple • au
10
Pros:

This is a gorgeous boutique hotel, very conveniently located and the staff were fabulous.

Cons:

Nothing

2026-10-23 • via Nuitee
K
karin • extended_group • us
9
Great value for money, perfect hotel to go with friends.
Pros:

It was the perfect location for us. We were there in the winter so did not need a beach/ocean front hotel. We were out on tours every day so this was a perfect location to get to the tours. And super easy to walk to the Waterfront.
Staff was extremely friendly and helpful. Great coffee in the room. Room was a great size for two people sharing. we had them put 2 beds in the room.

Cons:

The room was a little noisy, if your sensitive to noise have them put you on the mountain side.

2026-10-22 • via Nuitee
H
Herman • couple • nl
8
2026-10-19 • via Nuitee
J
JANET • couple • au
10
2026-10-15 • via Nuitee
C
chris • couple • gb
10
Enjoyable relaxing stay
Pros:

Quiet, clean, nice helpful staff

2026-10-14 • via Nuitee
G
Guy • solo_traveller • gb
8
Pros:

Nice place. Ideal for stop over in Cape Town. Close to waterfront and city centre.

2026-10-12 • via Nuitee
T
Thorgana • couple • br
8
Vale o custo benefício
Pros:

Preço justo, quarto de um tamanho ok. Bom banheiro. Café da manhã simples, mas gostoso. Funcionários super simpáticos.

Cons:

Ar condicionado faz muito barulho.

2026-10-11 • via Nuitee
E
Emília • solo_traveller • br
9
Pros:

Sr aff super simpáticos, quarto amplo

Cons:

Café da manhã limitado

2026-10-11 • via Nuitee
J
Jaz • solo_traveller • au
10
Pros:

The staff were very helpful, and arranged a smooth airport transfer which picked me up at midnight and dropped me to the hotel. I felt safe being a solo female traveller.

2026-10-10 • via Nuitee
F
Fhatuwani • solo_traveller • za
10
2026-10-10 • via Nuitee
L
Lisa • couple • za
9
2026-10-09 • via Nuitee
P
Peter • solo_traveller • za
8
2026-10-08 • via Nuitee
D
Danilo • couple • br
9
2026-09-16 • via Nuitee
M
Margit • solo_traveller • de
10
Pros:

Sehr freundliches und kompetentes Personal. Wir hatten ein Zimmer-Upgrade bekommen mit Terrasse und privatem Pool. Danke dafür! W&A Waterfront ist zu Fuss gut erreichbar.

Cons:

Leider etwas laut, aber klar - liegt direkt an der Straße.

2026-09-14 • via Nuitee
V
Vincenzo • solo_traveller • it
10
Ottimo, perfino nespresso in camera! 🇮🇹
Pros:

Tutto pulito, staff davvero cordiale e gentile, camera grande e bella. Tutto perfetto.

Cons:

-

2026-09-07 • via Nuitee
L
Larissa • couple • br
10
Excelente atendimento, funcionários simpáticos e sempre dispostos. Instalações excelentes e ótimo café da manhã.
Pros:

Atendimento e instalações

2026-09-07 • via Nuitee
M
Marianne • solo_traveller • za
10
2026-09-07 • via Nuitee
T
Tracy • solo_traveller • za
8
Great weekend getaway destination
Pros:

Staff were amazing 🤩 great room, fabulous breakfast

Cons:

All was great

2026-09-05 • via Nuitee
A
Alessio • couple • it
10
Pros:

La posizione in una zona, Green Point, tranquilla e adiacente al Waterfront. Lo staff dinamico, cordiale e pronto a risolvere qualsiasi situazione. La camera comoda, pulita, di dimensioni generose dotata anche di una intima piscina privata

Cons:

Visto il clima ancora non caldo il bagno dovrebbe essere riscaldato meglio e poi una luce supplementare sullo specchio

2026-09-04 • via Nuitee
F
Filomena • family_with_children • ao
9
2026-09-04 • via Nuitee