Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise and renovation disruptions

Categories

Cleanliness
6.79
One guest reported cockroaches in the room and mentioned that the carpets were visibly dirty.
Service
8.76
The staff were frequently noted as friendly and helpful throughout multiple reviews.
Location
8.8
Repeatedly mentioned as great; many guests appreciated the convenient location.
Room Quality
8.25
Rooms were described as spacious and comfortable, though some had issues like the hollow beds.
Amenities
7.28
Amenities received mixed feedback; limited breakfast options and renovation discomfort mentioned.
Value for Money
7.24
Some guests feel it was not worth the money, especially for basement rooms.
Food and Beverage
7.79
Breakfast received praise but was noted as limited, and restaurant hours were also a concern.
Overall Experience
8.26
Most guests had a positive experience despite some issues; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:19

Property Description

Luxury Boutique Hotel in Trendy Green Point Area

Stylish Accommodation: Each room at Sugar Hotel is elegantly decorated in a modern style, equipped with a flat-screen TV, digital safe, and tea/coffee facilities.

Wellness Centre: Indulge in relaxation at the hotel's wellness centre, offering a range of therapeutic treatments to unwind after a day of exploring Cape Town.

Convenient Location: Situated near the V&A Waterfront and Green Point Stadium, with easy access to top restaurants and nightclubs, Sugar Hotel is the perfect choice for a luxurious stay in Cape Town.

Book your stay at Sugar Hotel now to experience luxury and comfort in the heart of Cape Town's vibrant Green Point area.

Important information:

In the event of premature departure the full extent of stay as originally booked and confirmed will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 921 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.26
D
Danilo • couple • br
9
2026-09-16 • via Nuitee
M
Margit • solo_traveller • de
10
Pros:

Sehr freundliches und kompetentes Personal. Wir hatten ein Zimmer-Upgrade bekommen mit Terrasse und privatem Pool. Danke dafür! W&A Waterfront ist zu Fuss gut erreichbar.

Cons:

Leider etwas laut, aber klar - liegt direkt an der Straße.

2026-09-14 • via Nuitee
M
Marianne • solo_traveller • za
10
2026-09-07 • via Nuitee
L
Larissa • couple • br
10
Excelente atendimento, funcionários simpáticos e sempre dispostos. Instalações excelentes e ótimo café da manhã.
Pros:

Atendimento e instalações

2026-09-07 • via Nuitee
V
Vincenzo • solo_traveller • it
10
Ottimo, perfino nespresso in camera! 🇮🇹
Pros:

Tutto pulito, staff davvero cordiale e gentile, camera grande e bella. Tutto perfetto.

Cons:

-

2026-09-07 • via Nuitee
T
Tracy • solo_traveller • za
8
Great weekend getaway destination
Pros:

Staff were amazing 🤩 great room, fabulous breakfast

Cons:

All was great

2026-09-05 • via Nuitee
A
Alessio • couple • it
10
Pros:

La posizione in una zona, Green Point, tranquilla e adiacente al Waterfront. Lo staff dinamico, cordiale e pronto a risolvere qualsiasi situazione. La camera comoda, pulita, di dimensioni generose dotata anche di una intima piscina privata

Cons:

Visto il clima ancora non caldo il bagno dovrebbe essere riscaldato meglio e poi una luce supplementare sullo specchio

2026-09-04 • via Nuitee
F
Filomena • family_with_children • ao
9
2026-09-04 • via Nuitee
V
VALERIA • couple • br
10
Excelente experiência que eu retornaria e recomendarei aos amigos.
Pros:

Estrutura física muito nova, Quarto grande e cama confortável, banheiro enorme, café da manhã ótimo e staff extremamente simpático e disponível.

2026-08-31 • via Nuitee
M
Madlyne • couple • re
10
2026-08-27 • via Nuitee
D
Daniela • couple • br
10
Loved it!
Pros:

We liked everything! Super big and cozy room, clean, staff is very kind, great breakfast. 10/10

Cons:

Nothing

2026-08-26 • via Nuitee
D
Dmitry • family_with_children • ru
10
2026-08-26 • via Nuitee
C
carmen • family_with_children • es
10
2026-08-22 • via Nuitee
C
Corinna • solo_traveller • es
10
Pros:

Staff was amazingly nice and available
They even gave us a better room as it was available
The hotel is small with all the needed facilities and very well connected with the walking areas
Definitely secure

Cons:

I believe the breakfast can improve, quality is good , just selection is limited
They didn't have a diffuser for drying curly hair

2026-08-21 • via Nuitee
N
Nicholas • couple • it
10
Fantastico
Pros:

Posizione ottima
Parcheggio privato gratuito
Disponibilità di tutto il personale
Pulizia eccezionale

Cons:

Null

2026-08-18 • via Nuitee
N
Naidoo • couple • za
7
2026-08-13 • via Nuitee
S
Suzanne • couple • au
9
Pros:

The customer service was super-efficient and helpful. We had a patio / pool room (although it was too cold for this time of year) - the room was lovely and comfortable, but the bed was very short (and we're not overly tall people). Otherwise, a great place to stay!

2026-08-13 • via Nuitee
V
Vorster • solo_traveller • za
10
2026-08-12 • via Nuitee
A
Anneke Jacobs • solo_traveller • na
8
2026-08-12 • via Nuitee
M
Manuel • solo_traveller • es
10
Pros:

"Impecable, cómodo y con un personal de 10"
Nos encantó la habitación: amplia, muy cómoda y con todas las comodidades. Todo el alojamiento cuenta con instalaciones muy modernas, parking privado cerrado y un nivel de limpieza excelente.Ubicación excelente ,distrito tranquilo y muy bien ubicado.El desayuno es muy completo, con varias opciones a elegir entre tostadas con toppings, tortillas, etc.Queremos destacar especialmente la amabilidad y la gran disposición del personal para ayudar en todo.¡Totalmente recomendable!

2026-08-12 • via Nuitee