SkyCity Hotel Auckland

Hotels
8.6 (8932 reviews)
Cnr of Victoria & Federal Streets , Auckland , NZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.74
Some reviews mentioned issues with cleanliness and room upkeep.
Service
9.21
Several reviews praised the staff as friendly and helpful.
Location
9.25
Multiple reviews highlighted the fantastic location of the hotel.
Room Quality
8.2
Good quality rooms were stated, but some noted accessibility issues.
Amenities
8.73
Facilities were generally appreciated, though some reviews suggested upgrades.
Value for Money
8.19
Mention of high prices but acceptable for quality received.
Food and Beverage
8.74
Restaurants and cafes in the hotel received positive comments.
Overall Experience
8.71
Overall positive sentiment throughout various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:05

Property Description

Luxurious Accommodation
SkyCity Hotel Auckland, located in the heart of Auckland CBD, offers beautifully appointed rooms and suites with modern amenities including free WiFi and a flat-screen TV. Each room provides a view of the courtyard or city skyline, ensuring a memorable stay.

Entertainment and Dining
Guests can enjoy 24-hour entertainment at SkyCity Casino, along with a variety of dining options at more than 20 restaurants, cafes, and bars. The iconic Sky Tower nearby offers panoramic views from 3 observation levels, making it a must-visit attraction.

Convenient Location
Situated next to the Sky Tower and SkyCity Casino, and just a short walk from Britomart Bus and Train Station, SkyCity Hotel Auckland provides easy access to the city's key attractions and transportation hubs.

Book your stay at SkyCity Hotel Auckland for a luxurious and convenient experience in Auckland CBD.

Important information:

Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorization or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 8932 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
N
Noovao • solo_traveller • nz
10
Pros:

Everything

Cons:

The lights weren't working

2026-09-19 • via Nuitee
N
Nicolas • family_with_children • au
10
2026-09-19 • via Nuitee
Y
Yang Meng • family_with_children • sg
8
We won’t stay there in future. We will avoid casino hotels from now on.
Pros:

Clean.

Cons:

The area does not feel safe, with road constructions and some homeless nearby.

2026-09-19 • via Nuitee
S
Shavani • solo_traveller • nz
10
2026-09-19 • via Nuitee
V
Versalko • couple • nz
9
We'll be back
Pros:

ease of getting around

Cons:

all good

2026-09-19 • via Nuitee
K
Karen • couple • nz
10
2026-09-19 • via Nuitee
K
Karena • solo_traveller • nz
10
Pros:

Location

Cons:

N/A

2026-09-19 • via Nuitee
Y
Yvonne • solo_traveller • nz
8
Pros:

Location is always number one

Cons:

No breakfast 😢

2026-09-19 • via Nuitee
P
Pendlebury • couple • nz
9
Pros:

Great location, rooms are a good size

Cons:

Little bit noisy, it’s a big hotel so lots of foot traffic in the halls

2026-09-19 • via Nuitee
N
Nettie • family_with_children • nz
10
2026-09-18 • via Nuitee
O
olivier • family_with_children • pf
9
2026-09-18 • via Nuitee
J
Jack • couple • nz
9
2026-09-18 • via Nuitee
H
Hopkins • solo_traveller • nz
10
2026-09-18 • via Nuitee
A
Alysia Meijer • solo_traveller • nz
6
2026-09-18 • via Nuitee
K
karen • solo_traveller • nz
7
Pros:

Fabulous location and close to NZICC - loved the Skybridge that connected

Cons:

It was quite pricey- another delegate stayed at Horizon for the same price I paid for 3 nights for 4 nights!

2026-09-18 • via Nuitee
N
Noa • family_with_children • nz
8
2026-09-18 • via Nuitee
C
Carl • couple • nz
9
2026-09-17 • via Nuitee
K
Katrina • family_with_children • nz
8
2026-09-17 • via Nuitee
T
Teopokootera • couple • au
10
After a gruelling 33-hour flight from London, SkyCity was just what I needed—peace, tranquillity & a hot bath! 🛁✨
Pros:

Loved it perfect for my stay

2026-09-17 • via Nuitee
S
Steve • couple • nz
9
Pros:

Location

2026-09-17 • via Nuitee