Hotel Chams

Hotels
9.4 (275 reviews)
Rue lala lhora Qua kharazzine BP22 , Chefchaouene , ma

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great location
Delicious breakfast
Attractive rooftop terrace
Cons:
Rooms are small
High prices for the services offered
Noise issues from outside

Categories

Cleanliness
9.64
Multiple reviews mention that rooms were clean and well-maintained.
Service
9.99
The staff was consistently described as friendly and helpful.
Location
10
The location received high praise for its accessibility and charm.
Room Quality
8.6
Rooms were described as small but adequate for short stays.
Amenities
9.13
Amenities like the rooftop terrace were appreciated, though some found the breakfast area uninviting.
Value for Money
8.59
Some guests felt the prices were high considering the offered services.
Food and Beverage
9.64
Breakfast was often described as good or excellent.
Overall Experience
9.63
General satisfaction expressed across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:52

Property Description

Central Location:
Hotel Chams is ideally situated in the heart of Chefchaouene, just steps away from Kasba, Outa El Hammam Square, and Mohammed 5 Square, making it the perfect base for exploring the city's vibrant culture and attractions.

Comfortable Accommodation:
Each room at Hotel Chams boasts a private bathroom stocked with complimentary toiletries, with some rooms offering picturesque city views. The shared lounge and room service ensure that guests have everything they need for a relaxing stay.

Multilingual Staff and Convenient Services:
Guests are welcomed by a multilingual reception staff fluent in English, Spanish, and French, ready to assist with any inquiries. Additionally, the hotel offers practical amenities such as a shared kitchen, restaurant, terrace, and currency exchange services.

Experience the charm of Chefchaouene at Hotel Chams - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 275 reviews
Cleanliness: 9.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.63
R
romain • couple • fr
7
Très bon emplacement, petit dej très bon
Pros:

Emplacement idéale avec superbe toit terrasse

Cons:

Mal isolé, lit et oreiller pas confortable, certaines chambres sont mal ventilées et ont du moisi ainsi que de l’humidité

2026-05-19 • via Nuitee
L
Laura • couple • fr
10
Pros:

Top

Cons:

Rien

2026-05-17 • via Nuitee
S
siaf • couple • ma
10
2026-05-13 • via Nuitee
N
NAGIA • couple • gr
7
2026-05-11 • via Nuitee
S
Séverine • family_with_children • fr
9
Une parenthèse enchantée dans cet hôtel familial, niché en plein coeur de la medina.
Pros:

Emplacement idéal à mi-chemin entre l'entrée principale de la médina et la place centrale Uta el Hammam, où l'on peut se rendre en deux minutes à pied. Même si la rue est très passante en journée, elle est très calme le soir.
Le petit-déjeuner est le meilleur et le plus complet que nous ayons eu pendant notre séjour, traditionnel et très copieux.
Tout le personnel a été charmant et aux petits soins.
Posez vos valises et allez faire un tour, Chefchaouen et l'hôtel Chams sont des petits trésors.

Cons:

RAS.

2026-05-10 • via Nuitee
J
José Manuel • solo_traveller • es
8
Pros:

Lo que no me gustó Booking,es que vosotros ponéis en vuestra página que tenía parking y resulta que no tenía,y tuvimos que costearmos uno

2026-05-07 • via Nuitee
N
Nora • solo_traveller • fr
10
Globalement magnifique ! Personnel à l’écoute, bon emplacement, super rapport qualité prix et propre.
Pros:

Nous y avons séjourné ma mère et moi. L’hôtel était facile à trouver bien qu’il se trouve en plein milieu de la médina. L’hôtel est donc très bien placé et proche des endroits touristiques sans pour autant entendre le bruit extérieur. Il s’agit d’un Riad propre, avec un personnel excellent ; conseils restau, partage d’itinéraire et d’expérience, réponse rapide et facile à nos demandes dans l’hôtel. C’est un vrai plus ! Le rapport qualité prix est très cohérent. Nous reviendrons sans hésitations en cas de passage à Chaouen. 100% recommandé

Cons:

Pour les personnes à mobilité réduite ou ayant du mal à monter beaucoup d’escaliers ce n’est pas évident. Mais la région en elle même n’est pas adaptée dans cas car beaucoup de dénivelé. Le joli rooftop se trouve au 4e il n’y a pas d’ascenseur.

2026-05-07 • via Nuitee
A
ALAIN • solo_traveller • fr
10
Idéal pour bien visiter Chefchaouen
Pros:

L'accueil de notre hôtesse toujours souriante l'emplacement de l'établissement la propreté des chambres et les petits déjeuners très savoureux

Cons:

Rien

2026-05-02 • via Nuitee
D
Ditching • solo_traveller • ma
8
Pros:

Clean considered it is in the medina.

Cons:

Noisy

2026-05-01 • via Nuitee
I
Isabella • couple • gb
10
Stunning
Pros:

Hotel Charms is absolutely fantastic! Located just in the centre of the medina, close to everything. The terrace has beautiful views. The staff was very kind. The room was super clean, breakfast was one of the best I had in the whole Morocco. Highly recommended!

2026-04-29 • via Nuitee
M
Maeva • couple • fr
10
Parfait
Pros:

Petite chambre mais il y a tout ce qu’il faut vu sur le village bleu
Toit terrasse vu magnifique sur tout le village bleu également je recommande
Super petit dej le personnel très très sympathique comme tout les marocains très accueillant

2026-04-26 • via Nuitee
A
Anne Sophie • solo_traveller • fr
10
Pros:

L'emplacement et la terrasse vue sur Chefchaouen. Le petit déjeuner est top également.

Cons:

Les touristes espagnols qui parlent très fort le matin à 7h!

2026-04-15 • via Nuitee
Z
Záhorec • couple • sk
10
2026-04-15 • via Nuitee
O
Omar • couple • fr
8
Pros:

Très bien.

Cons:

RAS

2026-04-10 • via Nuitee
M
Marijke • solo_traveller • nl
9
Pros:

Great location, easy to find and good rooms. No complaints

2026-04-10 • via Nuitee
R
Ribeiro • couple • pt
10
Perfeito para passar uns dias e relaxar
Pros:

Não posso dizer que não houve nada que eu não gostasse . O que mais gostei foi a simpatia e amabilidade dos funcionários, não consigo descrever o quanto são simpáticos , atenciosos e prestáveis . Mesmo para situações fora do hotel, nunca vi pessoas são prestáveis . Parabéns ao hotel chams pois tem os melhores funcionários que vi nos últimos tempos. O pequeno almoço é muito bom.

2026-04-08 • via Nuitee
C
Clara • couple • de
7
Pros:

The city is very beautiful. Great location. The blue color looks very romantic and unique. Definitely recommend this city.

Cons:

The blankets weren't very hygienic and there was no heating, so we froze at night… but that was also due to the floods (rain) at the time.

2026-04-06 • via Nuitee
S
Stefano • couple • it
7
Ottima posizione e stanza carina
Pros:

Bella terrazza con vista panoramica, posizione comodissima per girare il centro direttamente a piedi, ma anche con parcheggi per la macchina molto comodi. Bella vista dalla finestra della stanza

Cons:

Bagno molto piccolo e non molto comodo

2026-04-05 • via Nuitee
T
Tatjana • solo_traveller • de
9
2026-03-29 • via Nuitee
C
Cárdenas Chiva • couple • es
10
Pros:

El Moha un crack, el recepcionista, la mejor persona que conocimos en todo marruecos entero

2026-02-11 • via Nuitee