Grandhotel Ambassador Národní Dům

Hotels
7.9 (930 reviews)
Tomáše Garrigue Masaryka 1088/24 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Limited amenities
Cleanliness issues

Categories

Cleanliness
7.48
Clean but a bit dated; specific mentions of cleanliness in some reviews.
Service
8.45
Service was generally noted as friendly and helpful.
Location
8.49
Multiple reviews praised the excellent location.
Room Quality
7.44
Rooms described as comfortable but somewhat in need of updates.
Amenities
7.47
Limited availability of some amenities, such as a sauna opening time.
Value for Money
7.93
Good value mentioned in several reviews, acknowledging price points.
Food and Beverage
7.98
Breakfast variety and quality received positive commentary.
Overall Experience
7.95
General satisfaction noted in most reviews despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:56

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned units equipped with modern amenities such as flat-screen TVs, minibars, and plush seating areas. The elegant bathrooms offer a relaxing bath or shower experience, complete with complimentary toiletries.

Wellness and Leisure

Unwind in style at the indoor pool, spa, sauna, hammam, and hot tub. Let the hotel assist you with ticket services and tour arrangements for a hassle-free stay.

Convenient Location

Explore the vibrant surroundings with ease, as the hotel is surrounded by various dining options and attractions like the Jan Becher Museum. With car hire available and the train station nearby, your adventures in Karlovy Vary are just a booking away.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 2 years old to 15 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 930 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 7.95
K
Karolka Trnková • family_with_children • cz
7
2026-06-06 • via Nuitee
C
Colin • solo_traveller • ch
10
2026-06-05 • via Nuitee
L
Lucie • solo_traveller • cz
7
2026-06-02 • via Nuitee
P
Peter • solo_traveller • sk
9
Pros:

Strava výborná a chutná, lokalita výborná, personál milý a ústretový,boli sme spokojní,radi sa vratime

Cons:

Chýba vírivka s teplou vodou

2026-06-01 • via Nuitee
P
Peter • couple • sk
7
2026-05-31 • via Nuitee
A
Axel • extended_group • de
7
2026-05-31 • via Nuitee
G
Gerald • solo_traveller • de
10
Pros:

Ein altehrwürdiges Haus, mitten im Zentrum. Der vorher reservierte Parkplatz befindet sich an der Rückseite des Hotels. In unmittelbarer Nähe gibt es zahlreiche Einkaufsmöglichkeiten und gemütliche Restaurants, welche preisgünstiger als das Hotelrestaurant sind.

2026-05-29 • via Nuitee
J
Jacqueline • solo_traveller • de
8
Gute Lage aber wenig Komfort für ein 4 Sterne Hotel
Pros:

Sehr freundlicher Empfang.
Die Lage am Anfang der Fußgängerzone. Nachts ruhig. Der Parkplatz in der Nähe. Es gibt in der Nähe auch nette Restaurants

Cons:

Leider kein Möglichkeit sich mal einen Kaffee oder Tee am Zimmer bereiten zu können.
Der Seifenspender im Bad war nicht gut, Seife überall nur nicht wo sie sollte.
Die Auswahl am Frühstücksbuffet war für ein 4 Sterne Hotel nicht so toll. Bei frischen Früchten gab es nur Orangenscheiben und Dosenobst.
Das Frühstück überhaupt war wenig ansprechend

2026-05-26 • via Nuitee
S
Sarka • solo_traveller • us
9
Cons:

Pillows

2026-05-23 • via Nuitee
K
Kin Hong • couple • hk
10
Pros:

Very close to station and just 1km from the historic center. Pool and Sauna included in room charge which are of great values

Cons:

Nothing

2026-05-22 • via Nuitee
T
Tereza • couple • cz
8
2026-05-22 • via Nuitee
D
Dennis • couple • de
9
Sehr angenehm,gerne wieder
Pros:

Sauber, ordentlich,freundlich , Frühstück gut

Cons:

Stark parfümierte Zimmer, etwas zu stark für unser Gefühl

2026-05-18 • via Nuitee
E
Elisabeth • solo_traveller • at
6
Pros:

Größe des Zimmers, zentrale Lage

Cons:

keine 4 Sterne, ehrlicherweise eher 2:
Zimmer: veraltetes 80er-Jahre-Design mit braunem Blumenmuster, 1 Matratze durchgelegen, Minibar ohne Inhalt, Wasserkocher ohne Teebeutel, kein Shampoo etc an Tag 2 und 3,
Speisesaal: Ausstattung seelenlos, Beleuchtung schlecht, kein Spiegelei möglich (nur wässrige Eierspeise oder extrem hartgekochtes Ei vom Buffet)

2026-05-18 • via Nuitee
F
František • couple • cz
9
2026-05-18 • via Nuitee
M
Michal • couple • cz
8
Pros:

skvělá poloha, historická budova s mnoha zajímavými detaily, snídaně standardní, dostačující - pouze personál by se mohl tvářit více přívětivěji, aby člověk hned po ránu neměl pocit, že je někomu na obtíž

2026-05-18 • via Nuitee
E
Emilie • solo_traveller • cz
9
Pros:

Milý a vstřícný personál, pestrá a bohatá snídaně, vynikající lokalita ubytování.

2026-05-18 • via Nuitee
N
Nadine • family_with_children • de
8
2026-05-18 • via Nuitee
N
Nikola • extended_group • cz
5
Pros:

Perfektní lokalita, velmi příjemný a ochotný personál, parkování u hotelu.

Cons:

Starší pokoje, ne zrovna pohodlné postele, na 4 hvězdičkový hotel velmi slabá snídaně.

2026-05-18 • via Nuitee
J
Julian Obermair • couple • at
9
Pros:

Super Lage, gute Lokale in der Nähe. Parkplatz gebührenpflichtig in der Nähe. Personal bemüht.

2026-05-17 • via Nuitee
L
Lukas • family_with_children • sk
8
2026-05-17 • via Nuitee