Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Service Inconsistencies

Categories

Cleanliness
7.84
Some reviews mentioned unclean bathroom areas and improperly cleaned tables, indicating issues.
Service
9.31
Majority of staff were highlighted as friendly and helpful, despite a few instances of rudeness.
Location
9.35
The location consistently praised as great, easily accessible to key sights.
Room Quality
8.3
Comfortable beds were noted, but some issues like low water pressure affected the experience.
Amenities
8.33
Spa restrictions and minor maintenance issues were mentioned; otherwise, amenities were adequate.
Value for Money
8.79
While some pricier items lacked availability, others felt the experience justified the cost.
Food and Beverage
8.84
Breakfast options were praised though some complaints about availability towards the end were made.
Overall Experience
8.81
A mixture of positive and negative sentiments lead to a moderately high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:06

Property Description

Luxurious Accommodation and Spa Facilities

The Midland, an award-winning 4-star luxury hotel in Manchester city centre, offers stylish rooms with free WiFi. Guests can indulge in the spa's relaxation pool, aromatherapy steam room, sauna, and rain shower for an extra charge.

Exquisite Dining Experiences

Savor award-winning cuisine at Adam Reid at The French with its 4 AA Rosettes or enjoy modern British classics at Mount Street Dining Room and Bar. The hotel also boasts a Tea Room for traditional afternoon tea.

Convenient City-Centre Location

Located near major attractions like Bridgewater Hall and the Palace Theatre, The Midland is just a short walk from Manchester's shops and bars, making it the perfect choice for leisure and business travelers alike.

Book now to experience luxury and convenience at The Midland!

Important information:

Please note that valet parking is not available.

A discounted parking fee of £20 for 24 hours is available on pre-booking with NCP. Please contact the hotel directly for instructions on how to obtain this discount.

Use of the poolside and thermal areas is always monitored to ensure the safety and well-being of guests. The property operates a 60-minute booking window for use on Friday, Saturday, Sunday and at busy times.

Children swim times apply between 07:30 and 09:00, and between 17:30 and 19:00, from Monday to Friday, and between 07:30 and 09:00 and between 17:30 and 18:30, on Saturdays and Sundays.

Children must be accompanied by an adult at all times.

The relaxation pool and whirlpool close 30 minutes prior to closing times. Guests staying in the hotel can access the relaxation pool, thermal areas and gym.

Please Note The spa will be closed from 6pm on June 26th for essential maintenance work. The gym will still be open for use.

A pre-authorization of GBP 50 per room per night is required on arrival for incidentals. This is released upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 28.95 per day.

Location

Guest Reviews

8.7
Based on 15003 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
S
Stephanie solo_traveller gb
10
2026-06-06 via Nuitee
J
John couple gb
8
Cons:

TV didn’t work

2026-06-06 via Nuitee
V
Victoria couple gb
10
Great stay at The Midland… again!
Pros:

The Midland is a beautiful hotel with the most comfortable beds and the best amenities.

Cons:

The only negative was because our room was facing Peter’s Street there was quite a lot of noise coming from the street and local bars until the early hours.

2026-06-06 via Nuitee
S
Simon couple gb
8
Goof place with lots of history
Pros:

Staff great , room nice, bed comfortable, room restocked and cleaned well, atrium area spectacular , bar area very nice , again staff very friendly and attentive in fact we saw nothing but great customer service throughout . Great location for the city centre and being so close to the tram stop. Hotel clearly has lots of history.

Cons:

We thought that the floor we were on 4th, when coming out of the lift was dull and tired with acres of beige . Looked a bit like fading past grandeur. Very odd offputting smell in the lifts .

2026-06-06 via Nuitee
C
Callum couple gb
10
2026-06-06 via Nuitee
D
Derek couple gb
8
2026-06-06 via Nuitee
D
Dianne family_with_children gb
1
The staff in this hotel were so rude we did not end up staying there. We ended up staying at the Edwardian hotel.
Pros:

The outside looked lovely

Cons:

I would strongly advise anyone to think twice before booking the Midland in Manchester. Our stay was quite frankly awful from start to finish. The building itself was in a poor state of repair. It was clear that maintenance has been seriously neglected. To make matters worse, There was a persistent damp smell throughout that made the stay thoroughly unpleasant. However, the biggest disappointment was the attitude of the staff. They were shockingly rude and appeared to have no understanding of how to speak or treat guest with basic courtesy and respect. This is simply not acceptable in any hospitality setting. The situation was poor enough that we requested and received a full refund before leaving. We would not return under any circumstances and cannot recommend this hotel to anyone.

2026-06-06 via Nuitee
J
John couple gb
9
2026-06-06 via Nuitee
R
Rob couple gb
10
Best in Manchester
Pros:

Perfect location. Beautiful building. Great professional staff. Lovely room service and breakfast.

2026-06-06 via Nuitee
J
Jason couple gb
9
Great place to stay
Pros:

Breakfast was superb, excellent coffee, hot breakfast and lots of choice.

Cons:

Room smelt a little musty

2026-06-06 via Nuitee
C
Chris couple gb
9
Very pleasant stay, easy access to the coney center on foot,very clean and nice room
Pros:

Clean and very tidy

Cons:

Everything was as expected

2026-06-06 via Nuitee
N
Nicola couple gb
7
Overall we had a lovely peaceful stay and we will as always return
Pros:

We liked the hotel the breakfast and comfort of the hotel

Cons:

The room unfortunately wasn’t as up to scratch as our previous visits
We have stayed at the midland many times and unfortunately this time the room was not as well done as previous rooms the decor was ruff round the edges
The shower was poor it was more like a hand held head rather than a head made for a full body shower it just was not comfortable to shower in

2026-06-06 via Nuitee
C
Charles couple gb
10
A proper traditional luxurious hotel
Pros:

What a delightful luxurious hotel. From the minute you get there and see the rolls Royce at the door you know you are in real luxury. There is a truly delightful smell in the lobby - all clean and spa like. Rooms are designed beautifully. Clean and comfortable beds. The bar is amazing with great wines. Warm and friendly staff.

Cons:

Rooms can be a little warm in the summer

2026-06-05 via Nuitee
G
Gordon couple us
10
We had a wonderful stay at a beautiful hotel.
Pros:

The facilities are beautiful, the room was comfortable, the staff friendly and helpful, and the breakfast was wonderful!

Cons:

Nothing. We had a wonderful time.

2026-06-05 via Nuitee
I
Isabel solo_traveller gb
9
2026-06-05 via Nuitee
C
Chantal solo_traveller ch
10
2026-06-05 via Nuitee
G
gill couple gb
9
Pros:

Stayed many times at this elegant hotel for its location and service

2026-06-05 via Nuitee
R
Richard solo_traveller gb
7
Great Hotel
Pros:

Reception and bar staff were very helpful, the building and facilities are fantastic.

Cons:

Had trouble with the air-conditioning in our room, only stayed one night and although we did hight light this to reception, we never saw the maintenance people in the 24 hors we were there. On check out mention this issue, we were given a discount, thank you Midland.

2026-06-05 via Nuitee
R
Rebecca family_with_children gb
8
2026-06-05 via Nuitee
J
Jo couple gb
10
2026-06-05 via Nuitee