Hotel Elite Self-Check-in

Hotels
7.8 (313 reviews)
Metzgergasse 9/11 , St. Gallen , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Airport shuttle
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Limited amenities
Poor WiFi signal

Categories

Cleanliness
7.7
Guests generally appreciated the cleanliness of the hotel, although there were some minor complaints.
Service
7.9
Service was generally good, with few complaints about responsiveness and availability.
Location
8.1
The hotel's central location was praised, although noise levels were a concern for some guests.
Room Quality
7.9
Rooms were comfortable, but some guests mentioned issues with noise isolation and room amenities.
Amenities
7.8
Basic amenities were available, but there were some complaints about limited facilities and poor WiFi.
Value for Money
7.3
Guests had mixed opinions on the value for money, with some feeling it was reasonable and others mentioning issues with pricing and services.
Food and Beverage
7.6
Breakfast and food options were generally satisfactory, but there were some complaints about variety and quality.
Overall Experience
8.1
Most guests had a positive overall experience, highlighting the hotel's friendly staff and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:45

Property Description

Luxurious Accommodation

The Hotel Elite, centrally located in St. Gallen, offers a prime position just steps away from the vibrant market square and a short stroll from the railway station. Experience comfort and convenience in our rooms equipped with complimentary WiFi and cable TV.

Delicious Continental Breakfast

Start your day right with a scrumptious continental breakfast served fresh every morning at the hotel. Enjoy a variety of options to fuel your adventures in St. Gallen.

Proximity to City Park

Explore the beauty of St. Gallen by taking a leisurely 3-minute walk from the Elite hotel to reach the city park. Immerse yourself in nature and tranquility just moments away from your accommodation.

Book your stay at Hotel Elite now for a memorable experience in St. Gallen.

Important information:

Please note that the reception is open from 7:00 until 11:00 and from 17:00 until 20:00 from Mondays to Saturdays. On Sundays, the reception is open until 12:00.

Guests arriving outside these opening hours must use the check-in machine in front of the entrance by keying in their 10-digit booking number as a password.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.8
Based on 313 reviews
Cleanliness: 7.7
Service: 7.9
Location: 8.1
Room Quality: 7.9
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.6
Overall Experience: 8.1
M
mefirst • solo_traveller • ro
1
Pros:

Nothing

Cons:

Well, the Internet did not work and the owner told me that is a problem that day and they have problems in Switzerland with Internet. That was not truth because is the 5th time when I am coming here. When I asked my money and I left he yelled at me, even violent verbally. He does not speak a English, I talked with his wife at phone and after I left she did not aswerd to me. She blocked me. So take care, I stayed at other hotel, better with the same money and better conditions and bigger room.

2026-07-03 • via Nuitee
V
Valérie • extended_group • ch
8
2026-06-24 • via Nuitee
M
Marco • solo_traveller • ch
8
2026-06-23 • via Nuitee
D
Daniela • solo_traveller • ch
6
2026-06-17 • via Nuitee
M
Martin • solo_traveller • ch
8
Pros:

Sehr freundliches Personal. Lage und Prozess ist gut. Zimmer ist zweckdienlich eingerichtet. Grundsätzlich ist das Zimmer auch ruhig.

Cons:

Für nachts um 4 Uhr heimkommende Gäste kann das Hotel nichts dafür. War leider so.

2026-06-15 • via Nuitee
M
Maria • solo_traveller • hu
8
Kiváló elhelyezkedés kis kompromisszummal
Pros:

Elhelyezkedés, kiemelkedően kedves, segítőkész személyzet, egyszerű, de finom reggeli gyümölccsel, zöldséggel, joghurttal. Finom, friss kávé, tea.

Cons:

A dohányzó terület közvetlen a szálloda ajtajánál, nem kerülhető ki, s a füst időnként bejön a lépcsőházba.

2026-06-07 • via Nuitee
R
Remo • solo_traveller • ch
5
2026-06-05 • via Nuitee
C
Clemens • solo_traveller • ch
5
sehr bescheiden
Pros:

na ja gefallen haben mir die gastgeber,sehr nette Leute

Cons:

das zimmer war wie im Gefängnis,also sehr bescheiden,mit Klo am Gang.Das gibts nicht mal im Gegängnis.

2026-06-02 • via Nuitee
C
César • extended_group • ch
8
2026-05-31 • via Nuitee
B
Biribenz • solo_traveller • ch
5
2026-05-28 • via Nuitee
G
Gregor • solo_traveller • ch
9
2026-05-12 • via Nuitee
G
Gregor • solo_traveller • ch
9
2026-05-12 • via Nuitee
R
Reto • solo_traveller • ch
6
Zweckmässig und in guter Lage
Pros:

Die Lage ist sehr gut. Das Personal war sehr freundlich.

Cons:

Das Zimmer resp. das Hotel ist veraltet. Die Zimmertür war noch immer mit Bartschlüssel ausgestattet. Das Hotel ist demzufolge sehr ringhörig und sehr einfach ausgestattet. Mir fehlte der Zimmerservice und der Kaffee auf dem Zimmer

2026-05-11 • via Nuitee
R
Ross • solo_traveller • gb
8
Pros:

Good location. Very friendly and helpful staff. Basic but clean room.

Cons:

Very few power points for charging things.

2026-05-11 • via Nuitee
A
André • solo_traveller • ch
8
2026-05-10 • via Nuitee
A
Andreas • solo_traveller • ch
8
2026-05-09 • via Nuitee
S
Sebastiano • solo_traveller • it
9
2026-05-07 • via Nuitee
B
Barbara • couple • ch
4
Für den Zimmerpreis war der Service ungenügend.
Pros:

zentrale Lage im Stadtzentrum

Cons:

Das Frühstück hat nicht den Erwartungen entsprochen, das Brot war hart.
Das Zimmer wurde nicht geputzt während dem Aufenthalt und die Frottiertücher waren nicht sauber.

2026-05-03 • via Nuitee
C
Claudia • solo_traveller • de
6
Pros:

Sehr nettes Personal

Cons:

Die Wände sind sehr dünn und man hört im Badezimmer alles

2026-04-28 • via Nuitee
D
Daniel • solo_traveller • ch
8
Zwischenhalt für 1 Nacht
Pros:

Sehr nette Gastgeberin, einfaches und zeitunabhängiges Check In, gutes Frühstück

2026-04-26 • via Nuitee