Hotel Hacienda Sánchez

Hotels
8.4 (1293 reviews)
Calle 23 S/N x 40 y 42 Lote 8877 Col. Santa Lucía , Valladolid , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Good food quality
Pleasant surroundings
Cons:
Cleanliness issues
Inconsistent room quality
Maintenance needed for some amenities

Categories

Cleanliness
6.93
Several reviews noted cleanliness issues, including dirty bathrooms and stained linens.
Service
9.4
Many reviews praised the attentive and friendly staff.
Location
8.94
The central location and accessibility to major routes were highlighted positively.
Room Quality
7.89
Mixed sentiments on room comfort, with some issues regarding cleanliness affecting overall perception.
Amenities
8.42
Amenities such as the pool and gardens received positive feedback, though some items could be better maintained.
Value for Money
8.38
Generally considered good value, despite some negative comments; however, comfort issues were noted.
Food and Beverage
8.43
Food quality was rated positively by several reviewers, though there were some issues with food service.
Overall Experience
8.8
While there were several complaints, overall guest experience was good with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:03

Property Description

Luxurious Colonial-Style Accommodation
Experience the charm of colonial-style accommodation surrounded by beautiful gardens at Hacienda Sánchez. Relax by the outdoor swimming pool and enjoy the serene atmosphere just 1.5 km from Valladolid's historic center.

Convenient Amenities
Stay connected with free Wi-Fi, park hassle-free with complimentary parking, and unwind in air-conditioned rooms with cable TV. For larger groups, one-bedroom villas accommodating up to 4 people are available.

Explore Mayan Wonders
Immerse yourself in the rich history of the region by visiting nearby Mayan ruins such as Chichén-Itzá and Ek Balam. With Izamal just a short drive away, there's no shortage of cultural experiences to enjoy.

Book your stay at Hacienda Sánchez now to indulge in a blend of comfort, history, and natural beauty.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1293 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.8
J
Juan Ignacio solo_traveller mx
10
Pros:

La ambientalización

Cons:

Los autos clásicos que tenían exhibidos les faltaba mantenimiento

2026-08-26 via Nuitee
L
LG solo_traveller mx
10
Pros:

Que está en buena ubicación

2026-08-25 via Nuitee
L
Lorena solo_traveller mx
10
Pros:

Me encantó el área de piscina, el jardín

Cons:

Que el internet no llegaba a los cuartos

2026-08-22 via Nuitee
I
Isabelle family_with_children fr
7
Décevant par rapport à nos attentes
Pros:

L’offre de restauration est intéressante et de qualité. Le personnel du restaurant est extrêmement aimable.
La chapelle sur place est mignonne.

Cons:

Logement très spartiate, les chambres sont petites, sombres et la literie peu confortable, la douche fonctionne moyennement bien.
Nous nous attendions à une hacienda pleine de charme et ce n’était pas vraiment cela…

2026-08-21 via Nuitee
S
sosa solo_traveller mx
9
Pros:

El jardín

Cons:

Las sábanas me picaron

2026-08-21 via Nuitee
S
Saydi solo_traveller mx
10
Pros:

El lugar y la habitación muy amplia y comoda

2026-08-20 via Nuitee
L
Lorena solo_traveller mx
9
2026-08-17 via Nuitee
J
Julien family_with_children fr
2
Grosse deception
Cons:

Personnel peu aimable. Plus d’une heure pour faire le check in, ils soutenaient que nous n’avions pas payé alors que nous avions la preuve de virement et leur mail de confirmation sous les yeux. Ensuite pas d’eau chaude , nous avons dû changer de chambre ils nous ont rétrogradé avec une chambre moins chère et moins bien sans proposer de remboursement de la différence. Problèmes de fuites ensuite dans la salle de bain … pas de petit dej , photos trompeuses de la piscine en réalité elle est très sale et plus petite que sur le photo. Hôtel très vieux pas très bien entretenu

2026-08-14 via Nuitee
A
Adan Nava solo_traveller mx
9
2026-08-12 via Nuitee
L
Leo Yosef solo_traveller mx
10
Mucha tranquilidad
Pros:

Es un lugar muy tranquilo.
Se conserva muy bien lo antiguo de la hacienda. Las instalaciones están muy limpias y tiene muchas áreas verdes.
La piscina es muy grande y limpia.
El desayuno en el restaurante está muy bien servido y la atención de la señora del restaurante muy buena.
La capilla te ayuda a tener momentos de reflexión.
Está alado de una plaza con Chedraui Super Mercado.
Tiene buen estacionamiento.

Cons:

Todo me gustó. Me volvería a hospedar ahí.

2026-08-12 via Nuitee
S
SILVIA family_with_children fr
3
Pros:

La struttura e bella, tipica hacienda colorata e ristrutturata con parcheggio,peccato per tutto il resto... arrivati dopo 2 ore di macchina per fare check in alle 14h45, al posto delle 15. nessuno parla inglese, poco simpatici, capisco tra una frase e l altra che la receptionist parla di farmi pagare un early check in. le dico che possiamo tornare dopo le 15. torniamo alle 16.30, mi danno le chiavi, entro e l appartemento non era mai stato pulito; torno alla reception, nessun si scusa nessuno dice niente, prendono e vanno di corsa a pulire. nessuno propone nulla, ne di andare alla pisina, ne di offrirci un drink al bar per l attesa; assurdo!! non solo volevano farmi pagare 15 minuti di anticipo al check in ma in piu la camera non era mai stata fatta e nessuno si scusa!la sera abbiamo bevuto una birra al ristorante, la ragazzina non parlava una parola di inglese ma era gentile e sorridente, e stata l unica persona un po carina! classificato 4 stelle, ne vale 2 e soprattutto va bene per una notte di passaggio se no sicuramente in centro si trova di meglio penso

Cons:

l attitude du staff

2026-08-07 via Nuitee
E
Erik family_with_children nl
8
Pros:

Het is een heel mooi en authentiek terrein, op een voormalige hacienda. Het appartement is wat gedateerd, maar in orde. Het personeel is vriendelijk en het restaurant is redelijk. Het zwembad was prima. De locatie is erg handig om vanuit hier Valladolid (met de auto) in te gaan of Chichen Itza te bezoeken.

2026-08-05 via Nuitee
K
Katerina family_with_children no
9
Overall a great stay in a lovely and spacious property.
Pros:

Pool. Location. Gardens. Lovely place to stay at while exploring Valladolid.

Cons:

A bit run down but nothing that would make me leave. The staff is helpful but I wouldn’t consider them super friendly.

2026-07-22 via Nuitee
B
Bianca family_with_children nl
8
Mooie locatie en goede uitvalsbasis voor cenotes
Pros:

Mooie plek met bijzondere binnentuin vol vogels. Leuke huisjes die het heel knus maken.

Cons:

De badkamer was zeer gedateerd en het zwembad leek al lang niet onderhouden. Maar wel fijn om even af te koelen. Met een opknapbeurt zou er veel meer uit de locatie te halen zijn.

2026-07-20 via Nuitee
R
Robert family_with_children nl
6
Matig
Pros:

De ligging

Cons:

De douchte, kwam nauwelijks water uit en wat eruit kwam was koud water

2026-07-20 via Nuitee
A
an extended_group be
10
2026-07-10 via Nuitee
E
Elke solo_traveller be
10
Pros:

We hebben een fantastisch verblijf gehad in Hacienda Sanchez. Het ontbijt was een totaalbeleving met de goede zorgen van Mariënella.

2026-07-04 via Nuitee
D
Diana solo_traveller lt
9
Pros:

Beautiful hotel grounds with lots of plants and colour, I loved the decorations too and the chapel.
Comfortable & very spacious room, dated but guess this is part of the experience.

Cons:

Staff could be more welcoming, like a hello or some sort of acknowledgement in the morning be nice

2026-07-03 via Nuitee
R
Rafael solo_traveller mx
9
2026-06-25 via Nuitee
I
Irina family_with_children de
10
great place to stay and relax 😊
Pros:

It is a very nice accommodation close to the highway, making it a convenient stop during a road trip.
We stayed during the low season and were almost the only guests, so we were able to fully enjoy the hotel and its peaceful atmosphere.
The food was excellent, and we would definitely recommend staying here. Our children enjoyed it very much as well, especially the lovely pool and the small park area.
Overall, a great place to stay and relax😊

Cons:

none

2026-06-24 via Nuitee