Queenshead Hotel Kelso

Hotels
8.6 (1174 reviews)
24 T Kelso Bridge Street , Kelso , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Garden
Luggage storage
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Shower issues
Noise from bar
Rowdy guests in restaurant

Categories

Cleanliness
8.24
Multiple mentions of clean rooms and satisfactory cleanliness.
Service
9.01
Staff received numerous praises for being friendly and helpful.
Location
9.05
Several reviews highlighted the excellent central location.
Room Quality
8.5
General comments about comfortable rooms, though some had issues.
Amenities
8.43
Amenities mentioned as sufficient for guest needs.
Value for Money
8.29
Guests felt the hotel provided good value, despite some issues.
Food and Beverage
8.64
Positive feedback about the breakfast and food quality.
Overall Experience
8.61
Overall positive experiences with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:07

Property Description

Charming 3-Star Accommodation in Kelso

Garden Oasis: Enjoy the serene garden at Queenshead Hotel Kelso, perfect for a relaxing stroll or a peaceful moment amidst nature.

Culinary Delights: Indulge in delectable dishes at the on-site restaurant, offering a variety of flavorful options to satisfy your taste buds.

Explore with Ease: Conveniently located near popular attractions like Etal Castle and Chillingham Castle, making sightseeing a breeze during your stay.

Experience comfort and convenience at Queenshead Hotel Kelso.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.6
Based on 1174 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.61
N
Neil • couple • za
9
2026-09-19 • via Nuitee
M
Marie • solo_traveller • gb
9
Happy customer
Pros:

The location and the service. The staff were great.

Cons:

Nothing to dislike.

2026-09-19 • via Nuitee
A
Andrea • couple • gb
7
The stay was ok the menu needs more clarification of to what is in the dishes
Pros:

Area

Cons:

Carpets were dirty and bed was very small and uncomfortable very poor lighting in rooms

2026-09-19 • via Nuitee
P
Paul • extended_group • gb
7
Good as ever, bar the issue cited above.
Pros:

Welcome at reception
Breakfast
Homely feel, always a nice pub/hotel when we stay

Cons:

A table of 6 was reserved for us at 7.30pm, for food. Arrived back from races a shade after 7.30pm to find table had been given away and the barman was rather rude and dismissive of this…not to me, rather the person who had booked it. Not good customer service and rather rude.

2026-09-17 • via Nuitee
C
caroline • solo_traveller • gb
10
Would book again
Pros:

Perfect location in the centre of town with lovely staff. Had a great nights sleep.

2026-09-17 • via Nuitee
I
Iain • solo_traveller • gb
8
Good value, comfortable stay, excellent breakfast
Pros:

Comfortable room and great breakfast for the price

Cons:

Steep stairs to our room but ok

2026-09-16 • via Nuitee
J
Jane • couple • gb
8
2026-09-16 • via Nuitee
M
Margaret • couple • gb
10
Stayed here before , booked again because of location , friendly , over all fab place
Pros:

Staff at breakfast room was polite , friendly , food was good , good menu

Cons:

Everything was perfect

2026-09-15 • via Nuitee
G
Gillott • solo_traveller • gb
9
Comfortable and quiet
Pros:

Good choice of breakfast,and a good portion.

Cons:

It's good enough as it is now.

2026-09-15 • via Nuitee
E
EDWARD • solo_traveller • gb
8
Very traditional, old school.
Pros:

Good food and service, great location.

Cons:

Nothing

2026-09-15 • via Nuitee
A
Aiden • couple • gb
5
Pros:

Breakfast being freshly served was good. Cenral location for all amenities.

2026-09-14 • via Nuitee
N
Notley_Lad • extended_group • gb
8
A really nice stay - recommended.
Pros:

Warm, comfortable rooms. Bed was comfortable with nice cotton sheets.
Clean bathroom with nice towels and plenty of hot water pressure for the shower.
Breakfast was really good too (the smoked salmon was thick cut and divine)..
Lots of free local parking.
Central location.

Cons:

Not Much

2026-09-14 • via Nuitee
J
Jillian • couple • gb
10
Excellent will be booking again.
2026-09-14 • via Nuitee
H
Holden • solo_traveller • gb
7
Pros:

Location and breakfast was good

Cons:

Small room and bed needed some TLC

2026-09-12 • via Nuitee
R
Rhona • solo_traveller • gb
5
2026-09-11 • via Nuitee
L
Louise • solo_traveller • gb
8
Good pub hotel
Pros:

Friendly staff, great location for surrounding walks. Food was excellent. Comfortable bed and clean.

2026-09-09 • via Nuitee
M
Martin • extended_group • gb
10
2026-09-07 • via Nuitee
A
Andrew • couple • gb
10
Very good would stay again
2026-09-07 • via Nuitee
R
Richard • couple • gb
9
2026-09-04 • via Nuitee
P
PETER • solo_traveller • cy
7
Pros:

Location right in the middle of town.
Excellent breakfast
Good bar

Cons:

No lift and a winding staircase

2026-09-03 • via Nuitee