Queenshead Hotel Kelso

Hotels
8.6 (1174 reviews)
24 T Kelso Bridge Street , Kelso , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Garden
Luggage storage
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Shower issues
Noise from bar
Rowdy guests in restaurant

Categories

Cleanliness
8.24
Multiple mentions of clean rooms and satisfactory cleanliness.
Service
9.01
Staff received numerous praises for being friendly and helpful.
Location
9.05
Several reviews highlighted the excellent central location.
Room Quality
8.5
General comments about comfortable rooms, though some had issues.
Amenities
8.43
Amenities mentioned as sufficient for guest needs.
Value for Money
8.29
Guests felt the hotel provided good value, despite some issues.
Food and Beverage
8.64
Positive feedback about the breakfast and food quality.
Overall Experience
8.61
Overall positive experiences with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:07

Property Description

Charming 3-Star Accommodation in Kelso

Garden Oasis: Enjoy the serene garden at Queenshead Hotel Kelso, perfect for a relaxing stroll or a peaceful moment amidst nature.

Culinary Delights: Indulge in delectable dishes at the on-site restaurant, offering a variety of flavorful options to satisfy your taste buds.

Explore with Ease: Conveniently located near popular attractions like Etal Castle and Chillingham Castle, making sightseeing a breeze during your stay.

Experience comfort and convenience at Queenshead Hotel Kelso.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.6
Based on 1174 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.43
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.61
G
Geoffrey couple gb
10
Pros:

All good

Cons:

Nothing

2026-08-29 via Nuitee
L
Lynne solo_traveller gb
9
2026-08-26 via Nuitee
L
Lesley couple gb
8
2026-08-25 via Nuitee
P
Pamela couple gb
9
Comfortable budget priced stay
Pros:

Central location, well priced

Cons:

Restaurant closed at 9pm we arrived after 9pm an couldn’t have a meal

2026-08-24 via Nuitee
G
Gary extended_group gb
9
enjoyed my stay at queenshead hotel , would return if playing golf in that area again
Pros:

breakfast was excellent
staff were friendly
great location

Cons:

theres no on site parking but there is a car park 5 mins away

2026-08-24 via Nuitee
R
Rosemary couple gb
8
Great value for money.
Pros:

Free on street parking.
Town centre location.
Outdoor space.
Nice bar and restaurant
Good price.
Food in restaurant was excellent and very reasonably priced as was bar.
Plenty of choices for breakfast.

Cons:

Noisy from the traffic, we had a front facing room and had to sleep with window open as very hot due to attic room.
Ordered porridge, which I am still waiting on!!!

2026-08-24 via Nuitee
B
Bowler solo_traveller gb
10
Pros:

Lovely hotel, rooms, staff and great food.

2026-08-23 via Nuitee
L
Lars Marcus solo_traveller no
9
Pros:

The food was good, with several options available for breakfast.

The bathroom was really large, usually hotel bathrooms are quite small.

The hotel is in the middle of Kelso, so everything is in close vicinity.

The hotel also has a restaurant and pub for drinks and dinner, if you don't want to go anywhere for dinner, it's really nice, good haggis 😋

Cons:

The floorboards in our room would creak with every step and the floor was a bit uneven in certain parts, probably because it's an old building.

It was a wee bit dusty in certain places, mainly saw a web in the closet

2026-08-23 via Nuitee
S
Stephen couple gb
7
Central, comfortable and a great breakfast
Pros:

Fantastic options for breakfast.
Friendly and attentive staff.

Cons:

The bed was soft and room very warm.

2026-08-22 via Nuitee
D
David solo_traveller gb
10
Pros:

Central location, plenty local parking, enjoyed our stay, excellent breakfast

Cons:

Nothing

2026-08-21 via Nuitee
C
Carolyn couple gb
9
A fabulous stay, all staff second to none food in restaurant fabulous and breakfast cooked to perfection would definatel
Pros:

Very central

Cons:

Nothing I don’t like

2026-08-21 via Nuitee
G
Gerry couple gb
8
I’d stay again but the need to remember the customer is there to be served should be highlighted
Pros:

The location, the combination of a restaurant, bar, hotel and the hotel side of the business staffs willingness to help.

Cons:

The bar wasn’t terribly busy but service was really slow

2026-08-20 via Nuitee
D
David couple gb
9
Thoroughly Enjoyed our Stay and Will Definately be Back.
Pros:

Staff , Breakfast and Location are All Excellent

Cons:

Some parts of the Hotel and rooms are a bit Tired.

2026-08-20 via Nuitee
T
Thomas couple gb
10
Very very nice
Pros:

The staff were very friendly, polite and always smiling, the food was very good and the location was right for everything

Cons:

Nothing

2026-08-17 via Nuitee
R
Raymond solo_traveller gb
7
Pros:

Lovely place. Lovely town. Friendly people, just wonderful 😊.

2026-08-17 via Nuitee
S
Steve solo_traveller gb
9
Pros:

Just stayed 1 night, but a lovely hotel, right in the heart of Kelso.
Had our tea in the bar downstairs (both pies were terrific) and then the Scottish breakfast was top notch!!
The room was huge and beautifully decorated (looked like it had recently been re-done) and had everything you need.
£115 between us..... Bargain!

Cons:

Nothing

2026-08-17 via Nuitee
M
Michael solo_traveller gb
8
2026-08-16 via Nuitee
D
David solo_traveller gb
4
Pros:

Location was fantastic and the staff are very pleasant.

Cons:

Beds are terrible. Very lumpy and one of the worst sleep experiences I've had in a hotel.
Shower was terrible. Either red hot or stone cold and you had to actually hold it at an angle to keep it straight.
Very dated decor in the hotel and the rooms.

2026-08-16 via Nuitee
F
Federico solo_traveller it
8
Pros:

La stanza molto carina e pulita, comodo il pub sotto la struttura

2026-08-15 via Nuitee
R
Robert family_with_children gb
7
Good stay at the Queens Head.
Pros:

We stayed overnight on a cycling tour and were able to securely store the bikes outside in a locked "cage" at the rear of the property. The room was basic with comfortable beds and met our needs. We had our evening meal and breakfast here and both were very good.

2026-08-15 via Nuitee