Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Ultra clean hotel
Amazing staff
Good location
Cons:
Can smell exhaust fumes
Accessibility issues with uphill paths

Categories

Cleanliness
9.28
Multiple reviews highlight the hotel being ultra clean with attention to hygiene.
Service
9.75
Staff are described as amazing, very helpful, and friendly, communicating well in multiple languages.
Location
9.29
Many reviews mention a good location close to main attractions, though some mention accessibility issues.
Room Quality
9.24
Rooms are spacious, comfortable, and well-equipped, receiving frequent positive comments.
Amenities
8.77
Facilities like a laundry machine and kitchen are mentioned as complete, but some minor issues noted.
Value for Money
9.23
Value is perceived as high considering the services and amenities provided.
Food and Beverage
8.28
No significant mentions of food services; rating based on general expectations.
Overall Experience
9.75
Overall a very positive sentiment with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Modern Comfort and Convenience
Stay`sOTARU offers a comfortable stay with air-conditioned rooms, free WiFi, and city views. Each room comes with a private bathroom, fridge, microwave, and balcony for a relaxing experience.

Relaxation and Recreation
Unwind in the hotel's hot tub after a day of exploring nearby attractions like Otarushi Zenibako City Center and Otaru Canal Park. Enjoy the convenience of non-smoking rooms equipped with free toiletries, bed linen, and towels.

Convenient Location
Located just 1.7 km from Otaru Station, StaysOTARU provides easy access to transportation options. Explore the area with Shin-Sapporo Station and Sapporo Station within reach. Book your stay now and experience comfort and convenience at StaysOTARU.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 1111 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.75
C
CHIA NA • family_with_children • tw
9
2026-07-04 • via Nuitee
Y
Yun Ru • extended_group • us
8
2026-07-04 • via Nuitee
L
Liming • family_with_children • tw
7
離景點走路很近，停車方便
Pros:

櫃檯人員親切

Cons:

廁所對外窗戶窗簾沒辦法完全閉合，洗澡沒安全感。

2026-07-04 • via Nuitee
I
Isao • solo_traveller • jp
8
Pros:

洗濯機あり。クローゼットに物干しも置いてある。

Cons:

枕もとに電源が無い

2026-07-04 • via Nuitee
K
Krecu • couple • us
7
2026-07-04 • via Nuitee
Y
Yidong • family_with_children • us
9
Nice!
Pros:

Spacious!

Cons:

Even though the Location is close to the tourist area within walking distance, it feels remote at night

2026-07-03 • via Nuitee
S
Sio Pek • solo_traveller • mo
8
Pros:

員工非常友善，樂於肋人，有問必答，用心幫忙解決問題！
位置和景觀很好

Cons:

煮食爐的煤氣味非常重，需要打開窗户才好一點！
天氣暖和，溫度不是太低，是可以接受的！

2026-07-01 • via Nuitee
L
Luo • family_with_children • tw
5
2026-06-30 • via Nuitee
Y
Yu Cheng • extended_group • tw
9
2026-06-29 • via Nuitee
M
Meng Chen • family_with_children • tw
10
有廚房可以使用碗盤配件齊全 大廳還有提供各式調味料 咖啡機點心飲用水冰塊都有 有洗衣機也有晾衣架 空間三個人使用足夠 住宿期間有固定的停車位 住宿安靜舒適
Pros:

房間大
基本用品都齊全

Cons:

沒有

2026-06-29 • via Nuitee
S
Shu-Chen • family_with_children • tw
10
2026-06-29 • via Nuitee
T
TSUNG HSING • couple • tw
9
Pros:

房間很大。設備齊全。

2026-06-28 • via Nuitee
N
NAOMI • couple • jp
9
2026-06-28 • via Nuitee
S
SHE FEN • extended_group • tw
8
Pros:

價格真的很不錯

Cons:

落地窗打不開，無法享受外面的海景

2026-06-27 • via Nuitee
Y
YU LIANG • couple • tw
9
Pros:

房間內應有盡有，住起來很舒適

Cons:

毛巾較薄

2026-06-27 • via Nuitee
S
sunny • solo_traveller • tw
10
還想再去
Pros:

旅行19天自駕，CP值最高的公寓式酒店，接待人員是一位高挑女性，端莊且英文能力好，服務人員都很親切。房內是中島廚房，床舖很好睡軟硬適中，洗衣機為直立洗烘一體，洗沐用品佳，泡澡可以看海景絕佳，設備非常齊全且有免費停車位。步行至堺町通商店街3分鐘，運河6分鐘，有自駕的旅人們還可以去天狗山花栗鼠公園餵食（導航花栗公園，，幾個步道路線平緩。余市買海鮮煮火鍋（公寓內餐具齊全），前往二港（步行7分鐘）釣魚或買蝦味鮮餵海鷗（超市購買），逛街採買都非常方便，真是完美5日遊！

Cons:

沒有

2026-06-27 • via Nuitee
J
JISUN • family_with_children • us
10
2026-06-26 • via Nuitee
M
Mayumi • solo_traveller • ca
9
Pros:

very convenient location. helpful staff. nice view.

2026-06-26 • via Nuitee
L
Low Thian Chai • solo_traveller • my
10
Pros:

Very nice view room

2026-06-26 • via Nuitee
E
elevenowen • solo_traveller • tw
9
2026-06-25 • via Nuitee