Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Ultra clean hotel
Amazing staff
Good location
Cons:
Can smell exhaust fumes
Accessibility issues with uphill paths

Categories

Cleanliness
9.28
Multiple reviews highlight the hotel being ultra clean with attention to hygiene.
Service
9.75
Staff are described as amazing, very helpful, and friendly, communicating well in multiple languages.
Location
9.29
Many reviews mention a good location close to main attractions, though some mention accessibility issues.
Room Quality
9.24
Rooms are spacious, comfortable, and well-equipped, receiving frequent positive comments.
Amenities
8.77
Facilities like a laundry machine and kitchen are mentioned as complete, but some minor issues noted.
Value for Money
9.23
Value is perceived as high considering the services and amenities provided.
Food and Beverage
8.28
No significant mentions of food services; rating based on general expectations.
Overall Experience
9.75
Overall a very positive sentiment with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Modern Comfort and Convenience
Stay`sOTARU offers a comfortable stay with air-conditioned rooms, free WiFi, and city views. Each room comes with a private bathroom, fridge, microwave, and balcony for a relaxing experience.

Relaxation and Recreation
Unwind in the hotel's hot tub after a day of exploring nearby attractions like Otarushi Zenibako City Center and Otaru Canal Park. Enjoy the convenience of non-smoking rooms equipped with free toiletries, bed linen, and towels.

Convenient Location
Located just 1.7 km from Otaru Station, StaysOTARU provides easy access to transportation options. Explore the area with Shin-Sapporo Station and Sapporo Station within reach. Book your stay now and experience comfort and convenience at StaysOTARU.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 1136 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.75
M
meifung • family_with_children • tw
9
Pros:

空間很寬敞一家四口非常舒適
散步6分鐘就可走到小樽運河鬧區（雖然回程是陡坡😅）
還有免費的停車位真的很適合自駕的旅客
還有曬衣架也很實用
非常推薦

2026-07-25 • via Nuitee
C
chao hui • extended_group • tw
10
Pros:

有停車位，位於鬧區附近用走的就可以到哨子館

Cons:

無

2026-07-25 • via Nuitee
C
Crosby Bao • solo_traveller • tw
9
2026-07-25 • via Nuitee
Y
YING CHIH • family_with_children • tw
10
2026-07-25 • via Nuitee
Y
YaHui • couple • tw
10
2026-07-25 • via Nuitee
R
Richard • couple • tw
10
2026-07-25 • via Nuitee
孟珊 • solo_traveller • tw
10
2026-07-24 • via Nuitee
I
Israel • solo_traveller • il
9
2026-07-23 • via Nuitee
S
Somi • solo_traveller • kr
8
2026-07-23 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Bardzo wygodny
Pros:

Hotel w fantastycznej lokalizacji, przy najważniejszych punktach turystycznych Otaru. Bardzo dobrze wyposażony, duży pokój dla 3 osób bardzo komfortowy. Miejsce parkingowe dostępne.

2026-07-22 • via Nuitee
_
_kawabata_ • solo_traveller • at
7
2026-07-21 • via Nuitee
Y
YuYen • family_with_children • tw
10
2026-07-20 • via Nuitee
L
Lay Kun • extended_group • my
9
Hassle Free Stay and Would Recommend!
Pros:

Room layout is smart and can be fully utilized to maximize space. The room felt spacious for 5 adults with all our luggages. Washing machine and clothes hanger was a plus. The staffs were helpful. There was free flow coffee at ground floor. It was convenient to take water from room kitchen tap. It was effortless to make pre-arrangement of parking prior to arrival.

Cons:

Strong gasoline smell in room whenever the heater is on, the walk up the slope to reach hotel quite challenging for elderly.

2026-07-20 • via Nuitee
淑楓 • couple • tw
9
下次還想再住，必選，會推薦～
Pros:

整潔、地理位置優、服務好、入住簡單

Cons:

廁所跟沐浴的地方不同地方，棉被有點硬

2026-07-20 • via Nuitee
Y
Yuki • couple • ca
7
Good enough
Pros:

Good location

Cons:

Strange layout. Uncomfortable bed

2026-07-19 • via Nuitee
K
KUMIKO • solo_traveller • jp
8
目的地のためには良かったです
Pros:

お部屋や設備はとても良かったです。
キッチンも綺麗だし、一通りのもの炊飯器もありました。調味料も部屋にはないけれど、エレベーター脇にあったので、良いと思います。

Cons:

良くなかったというわけではないですが、丘の上にあるので、駅から20分と言えどかなりきついです。車で行く方におすすめです。

2026-07-19 • via Nuitee
Y
YU CHEN • extended_group • tw
8
2026-07-19 • via Nuitee
L
Ling • extended_group • my
8
Great location and clean.
Pros:

Wash and dry machine in the room. The room is big and clean. Free parking.

2026-07-19 • via Nuitee
B
bei • solo_traveller • tw
9
Pros:

房間很大很舒適，設備齊全

2026-07-19 • via Nuitee
P
Pei ling • family_with_children • tw
9
Pros:

環境整潔備品齊全

Cons:

停車位略窄

2026-07-18 • via Nuitee