H9 Hotel Nine Ulaanbaatar

Hotels
8.2 (1109 reviews)
Amar street 2, Sukhbaatar district, 8th khoroo, Ulaanbaatar, Mongolia , Ulaanbaatar , mn

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Decent breakfast
Cons:
Cleanliness issues
Inconsistent service regarding billing
Small room sizes

Categories

Cleanliness
7.71
Several mentions of cleanliness issues with carpets and rooms.
Service
8.58
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.92
Consistently praised for its ideal location near attractions.
Room Quality
7.87
Mixed feedback; some rooms praised, others noted cramped conditions.
Amenities
8.3
Good variety of services, but some guests experienced issues.
Value for Money
7.96
Generally reasonable pricing, but controversy over charges for single occupancy.
Food and Beverage
8.11
Breakfast has been positively mentioned, but menu variety suggested needs improvement.
Overall Experience
8.18
Overall satisfying with some notable exceptions regarding service and charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:59

Property Description

Prime Location and Business Class Accommodation
H9 Hotel Nine Ulaanbaatar is conveniently located next to Chinggis Square and the government house, offering top-notch business class accommodation to travellers.

Comfortable Rooms and Modern Amenities
All 53 guest rooms are well-equipped with air conditioning, cable TV, and high-speed WiFi. The private bathrooms feature shower facilities and complimentary toiletries for a comfortable stay.

Dining and Meeting Facilities
Guests can enjoy dining at H9 Lounge, Modern Nomads Restaurant, and Double Shot Coffee and Cocktail House. Additionally, the hotel provides a functional conference room for meetings and seminars, with attentive staff available 24/7 for any assistance needed.

Book your stay at H9 Hotel Nine Ulaanbaatar for a seamless blend of comfort and convenience during your travels.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$25 per person per night when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1109 reviews
Cleanliness: 7.71
Service: 8.58
Location: 8.92
Room Quality: 7.87
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.11
Overall Experience: 8.18
G
GIOVANNINI extended_group ar
8
muy buena
Pros:

muy buena experiencia precio calidad. Desayuno excelente

2026-07-04 via Nuitee
A
Allen solo_traveller be
9
Pros:

Location is awesome. Room of a very good size. Breakfast superb abs staff very very helpful

Cons:

Nothing

2026-07-04 via Nuitee
N
Nicole solo_traveller au
8
2026-07-03 via Nuitee
K
Klajdi solo_traveller it
7
2026-07-02 via Nuitee
A
Akhbupye solo_traveller mn
10
2026-07-02 via Nuitee
S
Seng Leong couple sg
8
Value for money and good location.
Pros:

Convenient location.

Cons:

Shower gel just a small tube a day. Not enough to clean the whole body.

2026-06-30 via Nuitee
V
Vicki couple us
9
Service was great, breakfast was fresh and plentiful
2026-06-30 via Nuitee
A
Alejandra solo_traveller us
9
A great place for a stay in Ulaanbaatar!
Pros:

The location is in a great spot. Very easy to walk around to several areas. The location felt very safe. The room was much larger than I anticipated and it was very homey and a nice place to come after long days.

2026-06-29 via Nuitee
N
Noveri solo_traveller id
8
Strategic Location with Reasonable Price
Pros:

H9 Ulaanbaatar is located in the city center, near the Sukhbatar Square. You can easily walk around to the main tourist attractions in the city (Museum, Theme Park, GOBI store, Shopping center, State Department Store, E-mart, and several choices of restaurants). This three-star hotel has standard rooms and also provides breakfast (good buffet options for guests).

Cons:

I stayed in the business room (for single guests). The room is small and just enough for opening one luggage. The mattress is not that comfortable; it is old and hard. I think it needs an upgrade.

2026-06-29 via Nuitee
M
Michael solo_traveller gb
8
Comfortable and great location
Pros:

Comfortable bed, ok shower. Good breakfast choice. Very good location, central, close to attractions, restaurants, cafes. Friendly staff who helped with my e-sim.

2026-06-29 via Nuitee
K
Katie solo_traveller th
9
Great location for perfect stay
Pros:

Great location walking distance to sukhbaatar square, shops and mobicom for SIM card
Very good breakfast buffet
Good ac
Comfortable bed with everything you needed
Highly recommend.

Cons:

Nothing

2026-06-28 via Nuitee
A
Andreas couple de
8
Zentral gelegenes Hotel mit TOP-Preis-Leistungsverhältnis
Pros:

Zentral und dennoch relativ ruhig gelegenes übersichtlich großes Hotel. Wir hatten ein schönes großes Zimmer zur Straße hin. Die Ausstattung war mit einem großen Bett, einer Couch und viel Stauraum recht komfortabel. Das Badezimmer war sehr groß, sogar mit Regendusche und wir hatten immer Strom und heißes Wasser.

Cons:

Die Teppichböden in Flur und Zimmer sind grundsätzlich sauber, aber schon deutlich mitgenommen und schadhaft. Bereits kurz nach dem Check-in und in den nächsten Tagen mehrfach habe ich das Desk-Personal um den Austausch der Batterien im Sage gebeten, der eine entsprechende Fehlermeldung anzeigte. Bis zur Abreise 12 Tage später ist aber leider nichts geschehen. Das Frühstück ist gut, man wird satt, leider ist es aber für Europäer nicht abwechslungsreich und das Nachfüllen und Nachlegen braucht schon mal seine Zeit.

2026-06-27 via Nuitee
R
Remigius solo_traveller de
8
2026-06-27 via Nuitee
D
Dulguuntamir solo_traveller mn
7
2026-06-27 via Nuitee
R
Ravi Chandra solo_traveller in
8
Comfortable stay at H9!
Pros:

The location is quite close to Sukhbaatar square and near several restaurants. Especially for vegetarians, there is a restaurant right behind the property. The breakfast spread was good. The room was clean. The staff at the reception were really nice and helpful. I stayed in the hotel for a night, and after a trip out of town, returned to the hotel for a further stay of three days; so four days in total. I would certainly recommend this hotel to anyone who is visiting Ulaanbaatar!

Cons:

There were three lights in the room, with a single switch for all three together. Separate switches would be helpful. I was alone, so no problem. But with two people, individual adjustment of lighting would be indeed needed. And the number of power sockets also needs to be more.

2026-06-26 via Nuitee
E
Erdenebaatar couple mn
7
Its okey
Pros:

Location

Cons:

Food

2026-06-25 via Nuitee
D
Debra solo_traveller au
5
Exceptional friendly staff at a budget hotel close to all central attractions.
Pros:

Close to Sukhbataar square and the Gobi store. Short walk to museums, Irish Pub and National theatre. Staff are exceptional. Helpful, polite and friendly.

Cons:

In true Mongolian style, power points don’t work, shower head faulty and doors open with tight margins

2026-06-25 via Nuitee
M
MICHELLE solo_traveller au
5
It was ok
Pros:

Central location

Cons:

Needs to be updated. Smell from bathroom. Shower leaking all over the floor. Basic toiletries. No safe in room. Staff at front desk not that welcoming.

2026-06-25 via Nuitee
M
Marc solo_traveller de
2
2026-06-24 via Nuitee
K
Katsuyuki solo_traveller jp
9
良いロケーションと美味しい食事
Pros:

スフバートル広場の近くロケーションはとても良いです。宿泊した部屋は広く、快適でした。朝食は種類も多く、とても美味しかったです。ホテルは三階から上でしたが、下の階にはレストランやバーが入っていて、とても便利でした。

Cons:

シャワーは手持ちと上からの切り替え式でしたが、切り替えると水温が結構違いました。

2026-06-24 via Nuitee