Hotel Cacao

Hotels
8.2 (151 reviews)
243-12, Simgok-dong, Seo-gu , Incheon , KR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Great location
Cons:
Room cleanliness issues
Smoking odor in hallways

Categories

Cleanliness
6.66
Some reviews mention issues with cockroaches and a room that was not clean upon arrival.
Service
9.13
The staff is described as nice, accommodating, and helpful.
Location
9.17
The hotel is very conveniently located near the subway and attractions.
Room Quality
7.62
Mixed reviews; some rooms are comfortable while others had issues with heating and poor lighting.
Amenities
8.15
Includes good amenities like bath towels and air conditioning.
Value for Money
8.11
The price is considered reasonable for the location and amenities.
Food and Beverage
8.16
Food services not mentioned; assumed standard.
Overall Experience
8.63
General positive sentiment with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Each room at Hotel Cacao is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy complimentary bathrobes, slippers, and toiletries for a touch of luxury during their stay.

Convenient Services
With free WiFi throughout the property and free private parking available on site, guests can stay connected and explore the city with ease. The 24-hour front desk ensures assistance at any time, while the self-served breakfast offers a variety of options to start the day right.

Experience a blend of modern comfort and convenience at Hotel Cacao. Book now for an unforgettable stay in Incheon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 151 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
G
Gary • solo_traveller • au
10
My visit was beyond my expectations in a very positive way.
Pros:

There are no dining facilities at this hotel.

However the are many fast food outlets and cafes within a 5min walk.
After 8pm many Korean restaurants open, if you are a single traveler you may be refused entry
many Korean restaurants require 2 diners minimum.

Cons:

The staff were as helpful as possible, as I do not speak Korean nor read Hangul,
communication was sometimes awkward as some the staffs command of English was not high,
however with a bit of patience with translation s-ware, a degree of understand ing was reached.
Translation s-ware frequently gets context Wrong, so reword or rearrange your wording.
This is not a dislike, but an honest acknowledgement of a difficulty you will face not just in the
Hotel Cacao, but in many areas of your travels.

2026-10-21 • via Nuitee
E
Eric • solo_traveller • fr
9
Pros:

Ils sont super cool, gardent des cartons de vélo ou des sacs jusqu'à notre retour

2026-10-12 • via Nuitee
M
ming • solo_traveller • kr
7
Pros:

靠近地铁口。

Cons:

无

2026-10-09 • via Nuitee
Y
YENJU • solo_traveller • tw
8
2026-10-07 • via Nuitee
M
Maldonado • solo_traveller • us
10
Excellent hotel
Pros:

The staff was outstanding. The room very clean and comfortable. The local food delicious.

2026-10-07 • via Nuitee
A
AHMAD IFTIKHAR • solo_traveller • jp
9
2026-09-12 • via Nuitee
B
Barbora • couple • cz
9
2026-09-10 • via Nuitee
D
Daniel • solo_traveller • us
5
Bare minimum budget hotel
Pros:

Several convenience stores, fast food and self serve laundry within a few blocks. Spacious room. All in one remote control. Comfortable deck and chair. Thick curtains.

Cons:

Plastic mattress cover. Filth found under matter cover. Roaches near the room door every day. Chewed up door lock, everyone has to bash the door to open or slam to close it. Description listed microwave for this room type but there was no microwave. No explanation of my stay upon arrival. Thin walls. Room clean upon request but they still enter room without notification. Throw away your things at random. They made my bed but I still found filth in the mattress. No one checked on me at all but snuck in my room the one day I went out. Nothing missing but it's violating.

2026-09-05 • via Nuitee
M
Mikhail • solo_traveller • us
8
2026-08-31 • via Nuitee
A
Anders • solo_traveller • dk
8
2026-08-23 • via Nuitee
G
gennaro • couple • it
10
2026-08-19 • via Nuitee
M
Massimo • solo_traveller • it
10
2026-08-18 • via Nuitee
A
Alexander • family_with_children • ru
10
2026-08-17 • via Nuitee
G
Giulia • solo_traveller • it
8
2026-08-16 • via Nuitee
S
Sebastien • extended_group • fr
8
Pros:

Literie très bien

Cons:

Pas assez de recul: resté 1 nuit seulement

2026-08-15 • via Nuitee
K
Kim • solo_traveller • us
9
2026-08-14 • via Nuitee
H
Hans Michael • couple • de
10
2026-08-09 • via Nuitee
J
jong shob • solo_traveller • kr
10
2026-08-08 • via Nuitee
H
Hans Michael • couple • de
10
2nd stay is still amazing
Pros:

Because the hotel was so good, we extended our stay again. Highly recommended!

2026-08-07 • via Nuitee
H
Hans Michael • couple • de
10
Exceptionally beautiful
Pros:

Very nice rooms, extremely quiet, free coffee, orange juice and water, very comfortable mattress, extremely friendly staff, excellent location, 7 Eleven within a 2-minute walk. We also extended our stay immediately.

2026-08-04 • via Nuitee