Hotel Cacao

Hotels
8.2 (134 reviews)
243-12, Simgok-dong, Seo-gu , Incheon , kr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Great location
Cons:
Room cleanliness issues
Smoking odor in hallways

Categories

Cleanliness
6.66
Some reviews mention issues with cockroaches and a room that was not clean upon arrival.
Service
9.13
The staff is described as nice, accommodating, and helpful.
Location
9.17
The hotel is very conveniently located near the subway and attractions.
Room Quality
7.62
Mixed reviews; some rooms are comfortable while others had issues with heating and poor lighting.
Amenities
8.15
Includes good amenities like bath towels and air conditioning.
Value for Money
8.11
The price is considered reasonable for the location and amenities.
Food and Beverage
8.16
Food services not mentioned; assumed standard.
Overall Experience
8.63
General positive sentiment with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:27

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Each room at Hotel Cacao is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy complimentary bathrobes, slippers, and toiletries for a touch of luxury during their stay.

Convenient Services
With free WiFi throughout the property and free private parking available on site, guests can stay connected and explore the city with ease. The 24-hour front desk ensures assistance at any time, while the self-served breakfast offers a variety of options to start the day right.

Experience a blend of modern comfort and convenience at Hotel Cacao. Book now for an unforgettable stay in Incheon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 134 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
B
Beatrice solo_traveller fr
9
Pros:

Bon emplacement, chambre spacieuse, propre.

Cons:

Chaussons abimés immétable pour femme. Lunette des toilette trop chaude et pas de bouyon pour supprimer cette option.

2026-07-02 via Nuitee
H
Hyunsoo solo_traveller kr
8
2026-06-28 via Nuitee
A
Antonio solo_traveller es
10
Pros:

Ubicación y trato personal

Cons:

Nos gustó todo

2026-06-08 via Nuitee
S
Shelby couple us
7
2026-06-03 via Nuitee
H
Harumi couple jp
9
2026-05-29 via Nuitee
Y
Yizhen couple tw
8
2026-05-24 via Nuitee
M
Madjid solo_traveller fr
10
Tres bien
Pros:

Chambre incroyable pour le prix, très grande, à 3 minutes du métro, quartier animé, mais après j’ai été seulement pour une nuit et être pas top loin de l’aéroport ! 1h10 de l’aéroport Incheon en métro ! Sinon propre, super chambre et très bien équipé !

2026-05-24 via Nuitee
S
SH couple sg
8
2026-05-23 via Nuitee
M
Mohamed couple fr
10
Très bon rapport qualité/prix et quartier chinois d’Incheon à faire.
Pros:

Chambre moderne, cafe espressivo et bouteille d’eau à volonté à l’accueil, quartier calme et entouré de restaurants. Station métro à 3mn.

Cons:

Le centre ville de Séoul est à 1h de métro prévoir 2h de trajets chaque jour mais le prix est bien inférieur ici.

2026-05-11 via Nuitee
R
Roanna solo_traveller ph
9
Pros:

Value for money. Location is good. Accommodating staff. Unlimited mineral water, coffee and juice. Big room.

Cons:

N/A

2026-05-06 via Nuitee
Y
Yingjou潁柔 couple tw
9
Pros:

看演唱會方便,可以代收包裹~

Cons:

還好~

2026-05-04 via Nuitee
S
SH couple sg
8
2026-04-26 via Nuitee
R
Rolando couple de
9
Zo goed kan het ook en wel midden in de stad.
Pros:

Mooie kamer, fijn personeel

2026-04-16 via Nuitee
S
SH couple sg
8
2026-04-14 via Nuitee
S
SH couple sg
8
2026-04-14 via Nuitee
Y
YI JYUN couple tw
8
2026-04-09 via Nuitee
T
Toon Lee family_with_children sg
8
Pros:

Staff are very helpful thank you for the help.

2026-04-09 via Nuitee
K
KANNA couple jp
10
2026-04-08 via Nuitee
J
Jintao solo_traveller gb
10
2026-04-06 via Nuitee
T
Toon Lee family_with_children sg
8
2026-04-06 via Nuitee