Hotel Krebs Interlaken

Hotels
8.4 (1553 reviews)
Bahnhofstrasse 4 , Interlaken , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Nice breakfast options
Cons:
Some amenities broken
Low breakfast variety at times

Categories

Cleanliness
7.83
Some amenities were broken, which affects overall cleanliness.
Service
9
Exceptional and friendly service from the staff, particularly at the restaurant.
Location
9.04
Conveniently located near Interlaken West with easy access to shops and restaurants.
Room Quality
8.29
Rooms reported as clean and comfortable, with some minor cosmetic issues.
Amenities
8.02
Basic amenities provided, with some issues reported with broken items.
Value for Money
8.48
Good value considering location and service quality.
Food and Beverage
8.03
Breakfast varied but had some limitations; overall good quality.
Overall Experience
8.5
Overall a very positive stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:51

Property Description

Central Location in Interlaken
The traditional Hotel Krebs is centrally located in Interlaken, just a stone's throw away from the western train station. Its convenient location offers easy access to all the attractions in the area, making it a perfect base for exploring the city and beyond.

Scenic Views and Swiss Cuisine
Guests at Hotel Krebs can indulge in Swiss delicacies at the on-site restaurant while enjoying breathtaking views of the Bernese Oberland mountains from the terrace. The half board option ensures a delightful culinary experience with a 3-course dinner included, promising a taste of authentic Swiss flavors.

Modern Comfort and Accessibility
With modern furnishings and a specially designed junior suite for handicapped guests, Hotel Krebs prioritizes comfort and accessibility for all visitors. The lobby's internet terminal and free wireless access cater to the needs of digital nomads and tech-savvy travelers alike.

Experience the perfect blend of Swiss hospitality and modern amenities at Hotel Krebs Interlaken. Book now to embark on a memorable journey in the heart of Switzerland.

Important information:

Extra beds and baby cots are available upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1553 reviews
Cleanliness: 7.83
Service: 9
Location: 9.04
Room Quality: 8.29
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
V
Van Thieu couple de
8
toi rat vui khoe thoa mai va an tuong voi ve dep hoang so hung vi cua nui rung ho nuoc trong xanh canh làng quê thanh bì
Pros:

tôi thich vi tri thuan tien di lai nv don phong sanh se chu dao, do an o rétauran ngon ….

Cons:

thiet bi bồn rửa mặt bi hu hong nhung k sua lai ma van cho thue voi gia va tieu chuan hotel 4 sao ! k hiểu vi sao ma nguoi quan ly ks lai k biết hoac biet ma k cho sua chua kip thoi ma vẫn cho khach thue bt . ?

2026-08-14 via Nuitee
K
KENTARO couple jp
9
2026-08-13 via Nuitee
P
PENG extended_group cn
8
2026-08-13 via Nuitee
L
LONG couple ca
9
Super séjour, hotel bien situé, belle chambre bien insonorisé
Cons:

Petit déjeuner, pas possibilité de commander des œufs

2026-08-12 via Nuitee
R
Robert couple ae
7
Practical and well positioned hotel
Pros:

The hotel was located centrally in Interlaken and the car park (we reserved a spot in advance) was affordable for Switzerland and the car was very safe. You can walk out from the hotel straight into Interlaken's busy town. We did not utilise the bar or restaurant onsite, however, there are lots of lovely restaurants nearby. The bedrooms had AC which was welcome as the summer was quite hot.

Cons:

The hotel itself is dated and the rooms are small for two people. The vibe in Hotel Krebs is very practical, but I would not say romantic or luxurious. This is hotel is great if you enjoy walking and hiking, and you need somewhere to rest your head and keep your luggage. If you are someone who wants the hotel to be a part of the holiday experience, this place misses the mark.

2026-08-10 via Nuitee
B
Brian solo_traveller us
9
Great AC, comfortable bed, good food.
Pros:

Great AC, comfortable bed, good food.

2026-08-09 via Nuitee
L
Lesley family_with_children ca
9
Excellent.
Pros:

The location was excellent and the hotel had a very authentic Suisse feel.

Cons:

The air conditioning didnt work well.

2026-08-09 via Nuitee
A
ANDREY solo_traveller kz
8
Pros:

локация

2026-08-08 via Nuitee
Q
QIUYI couple cn
1
This was, without question, the most disgusting and humiliating hotel experience I have ever had in Europe.
Pros:

To make matters worse, the breakfast was exceptionally poor and completely unjustifiable for the price charged. This was, without question, the most appalling and humiliating hotel experience I have ever had in Europe.

The shower area was extremely cramped, claustrophobic and inconvenient to use, and the limited space even raised genuine safety concerns.

Cons:

The check-in experience was unpleasant and unprofessional from the very beginning. When I approached the reception desk, the male staff member did not greet me or say anything at all. He simply passed me over to a female colleague without any explanation. The receptionist then called me over in a rude and dismissive manner.

The female receptionist handled the check-in process very unprofessionally. Instead of properly explaining the hotel facilities, breakfast arrangements, check-out time and other essential information, she simply showed me a board containing the check-in information and asked me to take a photo of it.

Without any explanation or context whatsoever, she immediately produced a warning notice listing various fines and asked me to sign it. In all my years of staying in hotels, I have never encountered anything like this. Before offering even the most basic greeting or service, the hotel chose to begin by warning guests about penalties. This was extraordinarily rude and unprofessional.

What made the situation even more offensive was that the receptionist specifically produced a Chinese-language version of the warning. This felt like clear targeting and discrimination against Chinese guests. I genuinely wonder whether guests of other nationalities are also required to sign such a notice, and whether the hotel keeps versions of this warning in every language. The whole situation was not only absurd, but deeply humiliating.

2026-08-07 via Nuitee
J
John couple au
9
2026-08-07 via Nuitee
T
Tomoki couple ch
9
Very good!
Pros:

日本語の話せるフランス人が受付にいた。部屋も清潔でアメニティも豊富。場所も便利。

Cons:

エアコンの調整が上手くいっておらず、寒すぎた。出入りの設備業者から、駐車場で因縁をつけられた。

2026-08-06 via Nuitee
R
radu adi solo_traveller ro
5
Pros:

Locația,aerul condiționat a fost un plus deoarece am prins 34-35 grade in Interlaken

Cons:

Mobilier vechi și degradat. Mic dejun dezamăgitor. Saltelele foarte moi,care de fapt nici nu sunt saltele. Este un toper de 10cm grosime pus direct pe box spring. Am cerut saltea mai tare dar nu au avut. Singuri angajați care își fac treaba cum trebuie sunt menajerele.

2026-08-05 via Nuitee
T
Tressa couple us
9
Where the action was!
Pros:

Location wonderful quintessential hotel in Interlachen - great staff

Cons:

Weather unusually hot and didn’t have AC but not uncomfortable

2026-08-05 via Nuitee
T
Tati family_with_children us
10
2026-08-02 via Nuitee
A
Andres Wachter solo_traveller ch
7
2026-08-02 via Nuitee
J
Jacqueline couple ch
10
Pros:

Lage ist sehr zentral. Wir hatten ein Zimmer nach hinten und somit sehr ruhig.
Wir hatten auch im Restaurant das Nachtessen und es war sehr gut.

2026-07-25 via Nuitee
J
Jean couple us
8
2026-07-25 via Nuitee
M
Marine from Canada solo_traveller ca
9
Hotel location is covenient with easy access to trains and buses
Pros:

Room amenities meet my needs

Cons:

Breakfast doesn’t offer more selections of eggs, such as soft boiled eggs and fried eggs

2026-07-23 via Nuitee
O
Oleg solo_traveller gb
9
2026-07-22 via Nuitee
D
Daniela solo_traveller ch
9
2026-07-21 via Nuitee