Urban Hotel

Hotels
8.4 (291 reviews)
улица Ауэзова-Калкаман 101 , Almaty , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and new hotel
Good parking available
Cons:
Poor breakfast options
Cleanliness issues
Bad service experience

Categories

Cleanliness
7.04
Some reviews mentioned issues like bugs and spider webs.
Service
9.51
Standard quality for this hotel tier.
Location
9.05
Convenient location near the border checkpoint.
Room Quality
8
Rooms were spacious but had issues.
Amenities
9.53
Standard quality for this hotel tier.
Value for Money
9.49
Affordable prices for the offered services.
Food and Beverage
5.04
Many guests complained about the breakfast options and quality.
Overall Experience
9.51
Positive experiences for most guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:39

Property Description

Modern Amenities
The 3-star Urban Hotel in Almaty offers air-conditioned rooms with free WiFi and a bar. Guests can enjoy conveniences like a desk, flat-screen TV, and free toiletries in every room.

Convenient Location
Located within close proximity to popular attractions like First President of Kazakhstan Park and Atakent-Expo, Urban Hotel provides easy access to key destinations in the city.

Exceptional Service
With a 24-hour front desk and free airport shuttle service, guests at Urban Hotel can expect top-notch service throughout their stay. Whether you need travel advice or assistance with amenities, our staff is here to make your experience memorable.

Book your stay at Urban Hotel today and enjoy a comfortable and convenient accommodation in Almaty!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.4
Based on 291 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 9.53
Value for Money: 9.49
Food and Beverage: 5.04
Overall Experience: 9.51
D
Danial • couple • kz
8
2026-08-29 • via Nuitee
Лаура • couple • kz
10
Pros:

Все понравилось

2026-08-28 • via Nuitee
A
Ali-zade • solo_traveller • az
10
2026-08-28 • via Nuitee
O
oRKuncmsncom • extended_group • tr
7
2026-08-26 • via Nuitee
S
Sinan • couple • de
7
2026-08-25 • via Nuitee
S
Susan • extended_group • ph
9
The location and rooms are good, big space, friendly staff
Pros:

Easy access

Cons:

Breakfast

2026-08-24 • via Nuitee
K
Kevin • solo_traveller • th
8
2026-08-24 • via Nuitee
N
Nasser • solo_traveller • om
8
Pros:

The staff were very helpful and friendly. The rooms good size and clean. Price is fair for what you get.

Cons:

The breakfast was not good. The location was far from restaurants and shops.

2026-08-22 • via Nuitee
Дилара • family_with_children • kz
4
Pros:

Завтрак не понравился, скудный

2026-08-19 • via Nuitee
M
Medeu • couple • kz
10
2026-08-18 • via Nuitee
U
Umarjon • solo_traveller • kz
5
2026-08-18 • via Nuitee
K
Kristina • couple • kz
10
Хотелось что бы улучшили завтраки
Pros:

Номер

2026-08-09 • via Nuitee
Ержан • couple • kz
9
2026-08-08 • via Nuitee
B
Baglan • family_with_children • kz
10
Pros:

Чисто, уютно, доброжелательный персонал

Cons:

Холодильник в номере нужен

2026-08-04 • via Nuitee
Z
Zaura • solo_traveller • kz
8
Pros:

Есьь стоянка.завтрак не плохой

2026-08-03 • via Nuitee
M
Milana • solo_traveller • kz
7
2026-08-02 • via Nuitee
Y
Yulia • extended_group • kz
10
2026-07-25 • via Nuitee
Милизат Нурлан • solo_traveller • kz
7
Pros:

Нормально

Cons:

Нормально

2026-07-23 • via Nuitee
Куралбек • couple • kz
10
2026-07-21 • via Nuitee
Райхан • couple • kz
10
2026-07-19 • via Nuitee