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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Laundry
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Luggage storage
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Bar
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Tour desk
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Snack bar
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Vending machine - drinks
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Baby safety gates
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Tour/class on local culture
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at TAYWA HOTEL, located in the heart of Machu Picchu. Indulge in our well-appointed non-smoking rooms with modern amenities including flat-screen TVs and plush bedding.
Convenient Facilities
Enjoy the convenience of concierge services, free WiFi, and room service during your stay. Relax in the shared lounge or grab a drink at the hotel's bar. Our 24-hour front desk and currency exchange ensure a hassle-free experience for all guests.
Prime Location
With Machu Picchu Hot Spring and popular attractions just steps away, TAYWA HOTEL offers the perfect base for exploring the wonders of Machu Picchu. Book now and make unforgettable memories at our hotel.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La habitación era bastante amplia
Tuvimos problemas con internet durante toda la estadía. Sacando eso todo excelente
Le dernier étage de l'hôtel est en travaux , ils ont travaillé la nuit et il y a 2 chiens qui ont aboyé. Nous n'avons pas eu d'eau chaude le matin. Après réclamation, ils nous ont remboursé et nous avons changé d'hôtel .
Funcionários atenciosos principalmente o Júnior e a Karen. Lugar bem organizado e bom café da manhã, atende pelo custo benefício oferecido! Ele tem desconto no restaurante em baixo pra quem tá hospedado. Voltaríamos
Procurem no mapa por TAYWA Restaurante e café… fica em cima. Pois no maps fica difícil achar pelo endereço do maps. O chuveiro que quase não saia água quente/morna.
La ubicación y el trato y atención de Karen que nos ayudó bastante y fue comprensiva toda la estancia
El trato de parte del personal y su política de multas por posibles desperfectos en las habitaciones
cafe da manhã otimo, quarto quente, facil localização
o horario de saida muito cedo
La pieza, cómoda acogedora
Personnel avenant, même si difficile pour échanger en Anglais.
Propre
Ras
Excelente ubicación y atención del personal. Habitaciones amplias y limpias.
Frio, mucho, pero si vas a cusco sabrás que de noche y de mañana temprano hace frio, asi que ninguna sorpresa.
Muy buena experiencia en Taywa Hotel, en Aguas Calientes. Es un lugar cómodo y acogedor, con personal muy atento y amable en todo momento. El restaurante del primer piso es agradable y variado. Además, después del checkout nos guardaron las cosas para poder disfrutar tranquilos de Machu Picchu. ¡Muchas gracias por la atención!
Muito limpo. Muito bom. Os funcionários são muito atenciosos, educados, prestativos. Vale muito a pena hospedar aqui.
Um pequeno vazamento no banheiro. Nos ofereceram outro quarto. Foram muito prestativos. Parabéns ao hotel.
Amazing place
I informed the hotel prior to my arrival that I would be traveling with my dog; the hotel details listed on Booking.com state that pets are allowed, but upon arrival, I was told that they do not accept dogs. Consequently, they really ought to update that information in their listing details. Furthermore, they charged me an additional $20 USD per night. I have been traveling the world for over four years—staying in everything from simple inns to luxury hotels—and this is the first time I have ever been charged such a high fee for my little Chihuahua. And as if that weren't enough, when I entered the room, I found pizza boxes and rotting food—including banana peels and popcorn—lying around. Honestly, after seeing that, I simply could not trust that they maintained even a minimum standard of cleanliness. I asked the staff for a new room, but they denied my request, claiming they had no other rooms available. Consequently, I felt forced to go out at 11:00 PM (night) to find a new hotel; yet, when I returned to collect my belongings, they—magically—did have another room after all I almost never write reviews, but this is, without a doubt, the worst hotel experience I have ever had
Les lits étaient très confortables, le personnel était adorables, on nous a offert des boissons et des tequenos "de courtoisie" à notre arrivée, la salle de bain est top, le déjeuner est très bien, la wifi fonctionne bien, la rue est pas bruyante
Nous avons eu un petit problème d'eau chaude un matin, mais le reste du temps cela fonctionnait, on entend un peu ce qui se passe dans le couloir
The employee Karen was extremely sweet!! Gracias Karen para su amabilidad
The room was extremely musty smelling. Additionally it seemed understaffed, as the staff was always scrambling around and it was a little disorganized. Our bathroom wasn’t completely clean and there was no soap in the bathroom. But the main reason I wouldn’t stay is the strong musty smell that didn’t go away no matter how long we left open the windows.
It is a decent place for the location. Most of the places around are roughly on the same level. This one offers a decent price for what it delivers. Also, a breakfast is a nice bonus. It ain't much, but suffices. We stayed for 2 nights. I assume if you want a significantly better place, if there is one in the town it would be 3 time the cost.
Also, and this is a big deal there, there was hot water! We were able to enjoy a good shower.
A bit chilly during the nights and a bit hot during the day. If you open the windows to allow some fresh air, all the fumes from the street are coming in as well. But again, it's the same in 90% of the stays in Aguas Calientes.
La atención
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