Jetwing Sea

Hotels
Jetwing Hotels Limited
7.7 (1703 reviews)
Ethulkale , Negombo , lk

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location by the beach
Friendly staff
Good food quality
Cons:
Cleanliness issues with the beach
Poor customer service on requests
Rooms could be more comfortable

Categories

Cleanliness
6.53
The beach was reported to be shocking with trash; room cleaning could be better.
Service
8
Staff were generally friendly but lacked proactivity with issues such as stray dogs and requests.
Location
8.54
Close to the beach; the view from the room was appreciated.
Room Quality
7.49
Rooms were comfortable but some issues like combined beds leading to discomfort.
Amenities
8.02
Good amenities like a large pool; some equipment was out of order.
Value for Money
6.98
Some guests felt it was overpriced for the quality offered.
Food and Beverage
8.53
Food quality was highlighted positively, especially certain dishes.
Overall Experience
7.5
A good experience overall with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:19

Property Description

Luxurious Beachfront Accommodation:

Spa and Infinity Pools:
Indulge in relaxation with a spa treatment or take a dip in one of the two infinity pools overlooking the mesmerizing sea.

Rooftop Fitness Centre and Activities:
Stay active at the rooftop fitness centre or enjoy activities like table tennis and biking. Explore nearby attractions with day trips organized by the tour desk.

To experience the ultimate blend of luxury and comfort, book your stay at Jetwing Sea for an unforgettable beachfront getaway.

Important information:

Guests are requested to present the same credit card used to guarantee your booking when checking in / making payment at the resort.

Child Policy:

Children below 5 years stay free of charge on existing bedding.
Children between 6-11 years (up to maximum 02 children) sharing parents' room will be charged 50% on meal rates only on existing bedding. This is not included in your current price and needs to be paid directly to the property upon arrival.
Children of age 12 or more are considered adults.

Please note Standard Room with Sea View does not have inter-connecting rooms. Inter-connecting rooms for Deluxe Room with Sea View can only be provided on availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 1703 reviews
Cleanliness: 6.53
Service: 8
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
A
Ashlea couple au
9
Relaxing seaside stay
Pros:

Stunning location right on the beach and the staff were all very friendly and helpful. My suggestion is to book a deluxe room instead of a standard room. The gym was well equipped and very clean. The spa treatment was amazing and very relaxing. All the food I had at the restaurant was delicious

Cons:

There wasn’t anything I did like

2026-09-11 via Nuitee
S
SEBASTIEN couple fr
8
Une agréable dernière étape
Pros:

Nous avions réservé cet hôtel pour notre dernière nuit au Sri Lanka avant de reprendre notre vol retour, et c’était un très bon choix.

La piscine est très grande et agréable, avec une belle vue sur la mer. Nous avons également beaucoup apprécié le spa, très professionnel et parfait pour se détendre avant un long voyage.

La salle du restaurant donne directement sur la mer, ce qui rend les repas particulièrement agréables. Le petit-déjeuner était très bon et généreux, comme souvent au Sri Lanka.

Une étape confortable et reposante pour terminer notre voyage avant de rejoindre l’aéroport.

Cons:

La climatisation de la chambre était assez bruyante. Par ailleurs, notre vol retour étant prévu en pleine nuit, nous avions demandé s’il était possible de bénéficier d’un départ tardif. Aucune solution particulière ne semblait prévue et on nous a proposé de conserver la chambre en payant une nuit supplémentaire, à un tarif assez élevé.

En consultant nous-mêmes Booking.com, nous avons constaté qu’il était possible de réserver cette même nuit pour un tarif environ deux fois moins cher. Lorsque nous sommes retournés à la réception, on nous a alors confirmé que c’était effectivement la solution la plus avantageuse.

Il aurait été appréciable que cette possibilité nous soit suggérée dès notre première demande. L’hôtel étant proche de l’aéroport, nous ne devons certainement pas être les seuls voyageurs à avoir un vol tard dans la nuit et à souhaiter conserver une chambre quelques heures supplémentaires

2026-09-10 via Nuitee
L
Luciana solo_traveller br
6
2026-09-09 via Nuitee
R
Robert solo_traveller gb
10
2026-09-09 via Nuitee
D
Danny family_with_children ie
9
Amazing sunset great staff
Pros:

Really nice place to stay fopr the airport. Very comfortable, amazing sunset views and a lovely place to have aswim in the pool and a few drinks while waiting to go out and have dinner nearby

Cons:

It could use a lick of paint on the exterior

2026-09-08 via Nuitee
M
Molly couple gb
7
Highly recommend the beautiful hotel, amazing staff - but eat elsewhere and don't get a massage
Pros:

The room was spacious and had a view of the beach and pool area, which was lovely, and the balcony was a lovely little sun trap.
Staff were really great, attentive and great service.
Pool area ON the beach was absolutely lush.

Lovely welcome drinks, felt very luxurious upon arrival.

Very comfy bed.

There's a gym which had some decent equipment. Not quite the amount you'd find in a european gym, but compared to other gyms we'd been to in Sri Lanka, very good.

Cons:

We found the food really disappointing, to the point where we started feeling bad about complaining and having issues with it. The staff were fantastic and took everything on board and offered to remake things and took things off the bill, but ultimately we did just want a nice meal!
We had to send a few meals back that were just really dreadful. I had quite high expectations because I'd heard good things about Jetwing but I guess this was a more budget Jetwing!

The spa... our massages were terrible. We both had a massage and it was the worst massage we've both ever had... We get massages whenever we can so have had some amazing ones. This was really not good, barely felt anything and another guest kept knocking the door to get the woman's attention during mine so was disturbed quite a lot.

2026-09-08 via Nuitee
C
charlotte couple nl
8
Meer dan prima voor (in ons geval) 2 nachten
Pros:

De locatie is top, leuke restaurantjes zijn op loopafstand en het personeel is heel erg vriendelijk! Ze hielpen met onze bagage uit en in onze tuktuk en bij aankomst kregen we een drankje. Verder heeft het hotel 2, simpele, maar prima zwembaden met heerlijke ligbadjes en hebben ze een minigym wat prima was.

Cons:

Wij kregen een kamer aan het zwembad. Deze was erg gehorig, doordat er een grote kier zit onder aan de deur. Ook zijn de kamers een beetje gedateerd, waardoor onder andere de airco erg veel lawaai maakt en het snachts te warm is om deze uit te zetten. Een voordeel was wel dat we mooi uitzicht hadden, maar als je enige privacy wil dan moet je de gordijnen dicht doen en dus geen uitzicht meer.

2026-09-08 via Nuitee
B
BARBARA couple es
7
No nos gustó
Pros:

Habitación amplia y con vistas a la playa. Desayuno buffet bueno.

Cons:

Hotel con alto precio para la zona, esperábamos bastante más de él y no nos ha merecido la pena la relación calidad-precio. Aunque la habitación es correcta, amplia y limpia, le falta una renovación para llegar a la categoría y al precio. El desayuno es bueno, pero caro también. La recepción está cuidada, pero los pasillos de las habitaciones muy dejados y sucios (ventanas completamente opacas). La playa también bastante dejada. Mucho personal con interés en vender actividades o sesiones de Spa, pero con pocas ganas de ayudar sin remuneración de por medio. Esto último es algo que resulta muy extraño en Sri Lanka, ya que este era el final de nuestro viaje y hasta ahora no nos habíamos encontrado con esta situación, todo lo contrario. Y referente a la ubicación, algo alejada de la zona de restaurantes, unos 10 minutos andando hasta que empieza a haber ambiente. En definitiva, hotel de 4 estrellas en cuanto a precios, pero no en todo lo demás.

2026-09-07 via Nuitee
S
Sheryn couple au
7
2026-09-07 via Nuitee
P
Paul couple au
9
Pros:

really like to the location on the Beach and Breakfast was marvellous

Cons:

n/A

2026-09-06 via Nuitee
K
Kylie couple au
8
The stay here was great.
Pros:

Beautiful hotel in the beach with lovely views. Lovely breakfasts with amazing staff. Bed and pillows comfortable. Lovely refreshing drink on arrival at check in.

Cons:

Very Noisy a/c and bathroom a little small.

2026-09-06 via Nuitee
C
Carla solo_traveller es
10
Pros:

We decided to stay our last 2 nights in Sri Lanka here and it was soo good. Staff are ***** , the best. Bedrooms are big, The bed soo confy, really good balcony views. Bathroom big, really really good buffet breakfast menu with everything. 2 fantastic swimming pools just in front of the beach.
They have spa but I didn't went.

Cons:

Nothing

2026-09-05 via Nuitee
O
olaf extended_group gb
9
Excellent place on the beach to start or finish your time in Sri Lanka
Pros:

Big modern rooms with powerful aircon (partly powered by a 140kw solar array 👏), two excellent pools and a spectacular beach, cocktail bar with interesting local twists on classics such as mojito and margarita, able to organise local excursions at short notice, abundant staff ready to help. 25 mins by taxi from the airport

Cons:

Genuinely happy with everything. Only misgiving is a 10% service charge on excursions, I would be optimistic to think this went to the service provider

2026-09-05 via Nuitee
A
Andrew couple gb
8
2026-09-05 via Nuitee
G
Gamze Erktn solo_traveller tr
5
2026-09-03 via Nuitee
K
Kylie solo_traveller nz
10
2026-09-02 via Nuitee
L
lau4041 solo_traveller es
4
Instalaciones y habitaciones muy descuidadas
Pros:

El personal muy servicial. La ubicación del hotel junto a la costa de Negombo. El acceso directo a la zona de playa aunque no te puedes bañar (bandera roja)

Cons:

Las instalaciones muy anticuadas y con falta de mantenimiento general. Los muebles de la habitación necesitan un cambio urgente. El frigorífico/minibar sucio y viejo y no funcionaba. Y lo peor sin duda fue encontrar una cucaracha en la habitación. La limoieza fue menos que justa.. No cumplió con unas expectativas mínimas de confort para el nivel de estrellas que indica tener.

2026-09-02 via Nuitee
C
Chiara couple de
6
Preis-Leistung schlecht
Pros:

Das Frühstücksbuffet sowie das Abendessen waren sehr lecker. Wir hatten einen sehr netten Kellner, der sehr zuvorkommend war und seinen Job richtig gut gemacht hat.
Es gibt zwei Pools direkt am Strand. Sehr sauber gewesen.

Cons:

Das Zimmer ist in einem sehr alten Zustand. Alles in die Jahre gekommen und abgenutzt. Wir waren zum Glück nur für eine Nacht.
Geburtstagsarrangement haben sie trotz mehrfacher Ankündigung im Vorfeld leider ebenfalls nicht hinbekommen. Anstattdessen hat man uns für den „Early-Check-In“ noch 50 USD berechnet (das Hotel war leer).

2026-09-02 via Nuitee
A
Andreu couple fr
10
2026-09-02 via Nuitee
D
Dominique couple be
8
Heel goed eerste verblijf!
Pros:

Locatie aan het strand

Cons:

Directe ligging aan het zwembad. Moesten de donkere gordijnen naar beneden doen om geen inkijk te hebben.

2026-09-02 via Nuitee