Hotel Villas Santander

Hotels
7.4 (2072 reviews)
19 avenida 16-25 zona 10 Villas Santander , Guatemala , gt

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Poor cleanliness
High number of stairs
Unpleasant room conditions

Categories

Cleanliness
5.73
Multiple mentions of poor cleanliness, unkempt rooms, and odors.
Service
8.7
General praise for staff friendliness and attention to guests.
Location
8.74
Frequently noted as convenient and strategically located.
Room Quality
5.69
Concerns about cleanliness and comfort, with comments on necessary improvements.
Amenities
6.72
Basic amenities noted, with some missing and others not functioning properly.
Value for Money
7.68
Mixed sentiments about value, with some mentioning the accommodation not matching expectations.
Food and Beverage
8.23
Positive mentions about food quality and service in the restaurant.
Overall Experience
7.7
Overall mixed sentiments, with several guests dissatisfied, but some did find positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Luxurious Accommodation with Modern Amenities
Hotel Villas Santander in Guatemala offers 4-star accommodation just 3.3 km from Popol Vuh Museum. Guests can enjoy a garden, free parking, and a restaurant on-site. The hotel also provides room service, free WiFi, and a 24-hour front desk for convenience.

Comfortable Rooms and Convenient Facilities
Each room at Hotel Villas Santander features a private bathroom with free toiletries. Some rooms even come with a kitchenette including a fridge. Bed linen and towels are provided in every room, ensuring a comfortable stay for all guests.

Convenient Location for Exploring
With National Palace Guatemala and Miraflores Museum within 8 km and La Aurora Airport just 6 km away, Hotel Villas Santander is the perfect base for exploring the cultural and historical attractions of Guatemala City.

Book your stay at Hotel Villas Santander for a memorable and convenient experience in Guatemala!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 2072 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 5.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
D
David • couple • gt
7
Paredes manchadas
Cons:

Habían paredes manchadas

2026-07-25 • via Nuitee
C
Carolina • couple • co
10
Comodidad
Pros:

Muy serviciales

Cons:

Todo excelente

2026-07-25 • via Nuitee
P
Pierre • solo_traveller • fr
5
Pros:

Pas grand chose

Cons:

Les photos sont mensongères : notre chambre était vétuste, pas très propre et avec très peu de lumière naturelle.

2026-07-23 • via Nuitee
J
Javier Coto • solo_traveller • sv
10
2026-07-22 • via Nuitee
J
Julio • solo_traveller • gt
9
2026-07-22 • via Nuitee
B
Bogdan • couple • ro
5
Cons:

Este extrem de difícil dacă ești cazat la nivelulri 2-4 să te deplasesi cu bagajele ! Camere au un iluminat destul de precar sau mai deloc ! Mult zgomot din cauza pompelor de apa cred , dar și a altor colocatari , nu se respecte programul de liniște ! Nu recomand serviciile de spălătorie și in Cuba am primit servicii mai de calitate in acest sens !

2026-07-22 • via Nuitee
F
Faraón • solo_traveller • gt
10
2026-07-21 • via Nuitee
P
Pedro • couple • ec
8
2026-07-20 • via Nuitee
C
Cartagena • solo_traveller • sv
3
2026-07-20 • via Nuitee
J
Jifir • solo_traveller • gt
10
Pros:

Todo bien

2026-07-19 • via Nuitee
K
Kevin • solo_traveller • gt
10
2026-07-18 • via Nuitee
D
Diana Carolina • extended_group • co
2
Pros:

.

Cons:

La habitación no cumplió las expectativas frente a las fotografías que aparecen en booking, faltaba limpieza, los techos y base camas tenían hongos.

2026-07-18 • via Nuitee
E
Estiven david • couple • gt
10
2026-07-18 • via Nuitee
R
Rudy • couple • us
7
Comfortable
Pros:

Clean

Cons:

Air conditioning did not work well

2026-07-17 • via Nuitee
M
Monterroso • solo_traveller • gt
8
Pros:

Tranquilidad 0 ruidos

2026-07-17 • via Nuitee
J
Juan Pablo • couple • cr
6
Cons:

Comida restaurante poco sabor agua y fresco con sabor a cloro intomable, olor a estanque en el baño

2026-07-16 • via Nuitee
Y
Yesi • solo_traveller • gt
9
2026-07-16 • via Nuitee
V
Valenzuela • couple • pa
7
para 1 noche esta bien
Cons:

Perspnal de la noche, no nos llevo a la habitacion y no fue sencillo encontrar la habitacion, habia polvo y la cama tenia un hueco. sin embargo personal de la mañana nos ayudo con las maletas. no es mal lugar, solo le falta cuidar de los detalles

2026-07-16 • via Nuitee
A
Anthony • solo_traveller • cr
7
Pros:

La amabilidad de la recepcionista que nos atendió.

Cons:

Hay un ventilador que hace ruido como un helicóptero.

2026-07-14 • via Nuitee
S
Soledad • solo_traveller • sv
6
Regular
Pros:

El desayuno me gustó.

Cons:

Que mi habitación no tenia aire acondicionado, me proporcionaron un ventilador, el cual tenia sus aspas con polvo

2026-07-13 • via Nuitee