Element by Marriott Colorado Springs Downtown

Hotels
•
Element by Westin
9 (178 reviews)
402 South Tejon Street , Colorado Springs , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with cleaning service
Jacuzzi not warm enough

Categories

Cleanliness
8.25
Several comments mentioned issues with cleaning services, but overall cleanliness was noted as adequate.
Service
9.25
Guests praised the staff for being friendly and helpful throughout their stay.
Location
9.25
Convenient location with walking distance to attractions and restaurants.
Room Quality
8.75
Rooms were described as clean and comfortable, though some improvement could be made.
Amenities
8.75
The amenities such as the gym and pool were appreciated, with minor complaints about the jacuzzi.
Value for Money
9.25
Guests felt they received good value considering the room quality and included breakfast.
Food and Beverage
9.25
The breakfast was highlighted as a standout feature, with many positive comments.
Overall Experience
9.25
Overall impressions were positive, with many stating they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:52

Property Description

Modern Comfort and Convenience

Located in Colorado Springs, Element Colorado Springs Downtown offers a modern and comfortable stay with air-conditioned rooms, free bikes, and free WiFi. Guests can also enjoy the shared lounge, restaurant, terrace, indoor pool, and hot tub. The non-smoking property is conveniently situated just 8.3 km from Palmer Park, making it a great choice for nature lovers and outdoor enthusiasts.

Well-Appointed Rooms and Multilingual Staff

Each room at the hotel is equipped with essential amenities like a desk, TV, private bathroom, and safety deposit box. Some rooms even offer stunning mountain views. The friendly staff, fluent in Arabic, German, English, and Spanish, are available 24/7 at the front desk to assist guests. Additionally, guests can take advantage of the business center or unwind at the bar.

Nearby Attractions and Accessibility

Element Colorado Springs Downtown is in close proximity to popular attractions like Garden of the Gods and Peterson Air Force Base. With Colorado Springs Airport just 12 km away, the hotel offers convenience for travelers. Book your stay now for a perfect blend of relaxation and exploration at Element Colorado Springs Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 178 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
L
Lukas • solo_traveller • lt
8
Pros:

Decent accommodation, great breakfast

Cons:

Staff didn’t clean my room

2026-09-15 • via Nuitee
W
Wisdom • extended_group • us
7
It was ok probably wouldn’t choose again for the price compared to service
Cons:

Slow check-in rooms not ready
Breakfast way too slow and unorganized

2026-08-08 • via Nuitee
S
Simone Margarete Käthe • couple • de
5
Muss nicht nochmal sein
Pros:

Grosses helles Zimmer. Check in war sehr freundlich und zuvorkommend. Leider war diese Dame die anderen Tage nicht mehr da.

Cons:

Personal sehr unaufmerksam- die Dame an der Rezeption war nur am kauen. . . Sehr kleiner Frühstücksbereich- verschmutzte Tische wurden nicht gereinigt etc.

2026-05-23 • via Nuitee
H
Hoge • solo_traveller • us
3
Unfortunately let down.
Pros:

I liked the idea of being able to come to my room the night of my stay and have it be as memorable as the last time my lady and I stayed there. In fact, however this time it was completely different.

Cons:

The fact that I had a reservation made through booking.com, and according to the receptionist, it was not there though I had confirmation numbers and emails with the exact address and location as the element downtown Colorado Springs.
After almost being turned away after 9 hours of driving, the receptionist told me she could get me a room after all, and then she could also see the booking.com reservation I had made, she then proceeded to tell me then I could stay that night and she would cancel the other reservation.
What ended up happening is, I paid double for one night.
The room was also right next to an elevator shaft with paper thin walls I could hear people using the restroom next to me, I also recorded in time stamp photos of the room where there was damage on the trim as well as scuffs on the refrigerator. I had to unplug the refrigerator due to a high frequency sound that would not stop.

2026-05-23 • via Nuitee
A
Amelia • couple • gb
10
Can’t fault it - highly recommend
Pros:

Great location - friendly & helpful staff - great room and facilities

Cons:

Nothing

2026-05-20 • via Nuitee
P
Pierre-Jean • extended_group • fr
5
2026-05-07 • via Nuitee
B
Brittany • couple • us
10
We will be staying at element any time we come to visit Colorado Springs.
Pros:

The hospitality at this hotel was beyond amazing. The amenities were perfect and we had everything we needed. The location was perfect. We couldn’t have asked for a better experience.

Cons:

This hotel had everything we needed. They were so professional and caring. I’ve never had a better experience at any hotel ever. The rooms were clean and comfortable. The staff were so extremely kind and attentive.

2026-04-30 • via Nuitee
A
Ana Luisa • couple • us
10
Buena ubicacion y muy lindas instalaciones
Pros:

Creo que las instalaciones y la limpieza .

Cons:

El colchon fue muy incomodo.

2026-04-11 • via Nuitee
Z
Zack • couple • us
9
2026-04-09 • via Nuitee
K
Kevin • family_with_children • us
9
Great amenities and location
Pros:

Big room with kitchenette. Clean and modern.

Cons:

Cooked breakfast was a step above most free hotel breakfasts, but not the greatest chef: Burned eggs, soggy French toast.

2026-04-09 • via Nuitee
I
Ilya • solo_traveller • il
9
2026-03-29 • via Nuitee
A
ALISON • couple • us
10
2026-03-28 • via Nuitee
D
DeVault • couple • us
7
Having to be charged $21 per night for parking.
Cons:

On Saturday the Breakfast was slow coming out. Sunday Crepes that was being served was not good.

2026-03-23 • via Nuitee
S
Sarah • family_with_children • us
8
Pros:

Fun, modern, clean, conveniently located. Staff was very helpful.

2026-03-18 • via Nuitee
G
Gettemy • family_with_children • us
9
Friendly, beautiful modern decor, clean, and great breakfast
Pros:

Staff was very helpful making accessible accomodations for our son.

2026-03-13 • via Nuitee
P
Pam • couple • us
8
Overall good
Pros:

Pretty cool

Cons:

Pillows were uncomfortable

2026-03-02 • via Nuitee
J
Julie • couple • us
8
2026-03-02 • via Nuitee
A
ana • extended_group • us
9
Pros:

great freshly cooked breakfast, ample studios, terrace

2026-02-25 • via Nuitee
M
Marsha • couple • us
10
AMAZING BEARTHDAY STAY!
Pros:

The staff is the BEST! THank you to all that were there to make my birthday experience amazing! Clean & fun place. Can't wait to come back! you have a great hiring team & staff that was helpful from start to finish.

2026-02-08 • via Nuitee
L
Luis • extended_group • py
10
2026-01-26 • via Nuitee