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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Solarium
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Allergy-free room
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Interiors and Free WiFi
Enjoy the blend of luxury and modernity at Jumbaktas Hotel Astana, just minutes away from the city center. The spacious rooms boast elegant decor and are equipped with all the comforts you need, including free WiFi and a flat-screen TV.
Delicious Dining Options
Start your day with a delicious breakfast and savor a variety of Kazakhstani and European dishes throughout your stay. Indulge in exquisite culinary experiences without leaving the hotel.
Convenient Location and Entertainment
Located near popular shopping and entertainment centers, the hotel offers easy access to Han Shatyr and Sary Arka. Unwind with a game of billiards or explore the city effortlessly with shuttle services to the airport and train station.
Book your stay at Jumbaktas Hotel Astana now for a memorable experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
People 7 years old and over stay for KZT 13,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Все в целом было хорошо. Добавил бы разнообразие в завтрак и улучшить уборку в номерах
В спа при отеле не пускают детей до 13 лет даже в сопровождении родителей. Взрослые обязаны иметь право себе резиновые сланцы. Отель подуставший, цена не соответствует. Персонал живет своей жизнью.в номере есть вода и кофе, но нет ни одной чашки. Не рекомендую от слова совсем.
Обслуживание
Брали одну двуспальную кровать, по факту просто 2 односпальные поставили рядом и застелили. В итоге спать не комфортно, проваливаешся в дырку между кроватями
Розетки от кровати далеко.
Friendly staff
Perfect!
Персонал хороший
Думал больше не приеду. Абсурд - фитнес зал только по талону один раз в соседнем здании , спа в другом здании платно за четверть стоимости номера! На завтраке не работала кофе машина. Номера не продуманные нет розеток у стола для чайника и ноутбука
Прокурено, коридоры пахнут сигаретами, работник шумел ремонтными работами занимался прямо у моей двери
Хороший номер, санузел, отличная удобная кровать и подушки.
Отличные завтраки. Удобное расположение отеля, есть где погулять и покушать вечером
Нехватало хорошего мыла для рук. Отсутствовал хороший шампунь. Был не очень хороший гель для душа и кондиционер для волос.
La ubicación y el tamaño de las habitaciones
Las almohadas son demasiado altas, realmente incómodas, no pude usarla para dormir
La localización y el tamaño de los cuartos
Las almohadas son incomodisimas, son muy altas y no se puede dormir en ellas
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