Hotel Terra

Hotels
8.8 (1143 reviews)
Statiunea Neptun , Neptun , ro

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Good breakfast variety
Beautiful rooms
Cons:
Cleanliness concerns
Food hygiene issues
Location relative to beach

Categories

Cleanliness
8.09
Multiple mentions of cleanliness issues, such as unclean towels and bathrooms smelling unpleasant.
Service
9.56
Service was praised in several reviews for being friendly and helpful.
Location
8.6
The location is acceptable but mentioned as being a bit far from the beach.
Room Quality
8.55
Rooms were rated positively but with some comments on small size and issues with additional bedding.
Amenities
9.08
Amenities like the pool and breakfast were appreciated, but there were issues mentioned regarding lack of basic items.
Value for Money
9.04
Overall good value but inconsistent based on cleanliness feedback.
Food and Beverage
8.09
Food was noted both positively and negatively; while breakfast was praised, there were severe complaints regarding hygiene.
Overall Experience
9.36
Overall experience was good, with many positive mentions but underlying issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation
Hotel Terra in Neptun offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy garden views and relax on the terrace during your stay.

Convenient Amenities
The property features a bar, 24-hour front desk, and is close to popular attractions like Oak Tree Reserve and Paradis Land Neptun.

Ideal Location
Situated just 750 meters from La Steaguri Beach, Hotel Terra is the perfect choice for your stay in Neptun. Book now and experience comfort and convenience at its best.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 13, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Sun, Sep 13, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1143 reviews
Cleanliness: 8.09
Service: 9.56
Location: 8.6
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.36
C
Călin • family_with_children • ro
10
Super frumos!
Pros:

Totul

2026-08-15 • via Nuitee
C
Csiki • family_with_children • ro
10
2026-08-15 • via Nuitee
G
George • family_with_children • gb
10
Vin aici cu drag❤️
Pros:

Curatenie , mancare Buna….servicii top❤️

2026-08-15 • via Nuitee
F
FLORIN • family_with_children • ro
6
2026-08-15 • via Nuitee
V
Valerian • couple • ro
10
2026-08-14 • via Nuitee
A
Ana • solo_traveller • ro
10
2026-08-14 • via Nuitee
A
Alexandra • couple • ro
8
2026-08-14 • via Nuitee
C
Costel • extended_group • ro
5
NesatisfacTor
Pros:

A fost curat

Cons:

Am plătit apa din ceara la plecare

2026-08-13 • via Nuitee
L
Laura • solo_traveller • be
7
Pros:

Primire si informate ok, liniste.

Cons:

Nu erau locuri disponibile la piscina in cida faptului ca peste tot etau pancarde cu rezervarea interzisa ,

2026-08-13 • via Nuitee
I
ionela • couple • ro
3
Nu recomand
Pros:

Salteaua

Cons:

Pentru mâncare cu indulgenta 2*…
Extrem de slab totul

2026-08-12 • via Nuitee
D
Daniela • family_with_children • ro
1
Neplăcut!
Pros:

Nimic

Cons:

Am făcut rezervarea pe booking, nimic din ce scria acolo nu a fost…defapt ba da prețul a fost cel de pe booking deși camera nu a fost la fel….
Am solicitat pătuț pt bebe, recepția ne-a zis ca îl vom avea în camera…surpriza când am ajuns nimic…
Cat despre mâncare a fost ok gustul însă diversitate 0, dimineața timp de 3 zile aceiași mâncare, nimic schimbat, prânz cam la fel în fiecare zi iar la cină ce rămânea la prânz reinterpretat…
Curățenia…. Ce pot zice praf de 1 deget pe marginea patului.. pereți sparți..
Distanța de la hotel la plajă destul de mare
Intr-un cuvânt noi nu vom mai reveni …

2026-08-12 • via Nuitee
T
tanase • couple • ro
9
2026-08-12 • via Nuitee
A
Ana • solo_traveller • ro
8
2026-08-12 • via Nuitee
E
Ene • couple • ro
9
2026-08-12 • via Nuitee
M
Madalina • family_with_children • ro
10
Totul perfect, vom reveni!
Pros:

Venim pentru a patra oara la acest hotel, si constat ca de fiecare data vacanta noastra este din ce in ce mai frumoasă! Servicii ireprosabile, mancare foarte buna, atmosfera vibranta . Mulțumim pentru in sejur minunat!

Cons:

Nimic de reprosat

2026-08-12 • via Nuitee
R
RODICA GEORGETA • extended_group • ro
10
Recomand Hotel Terra!
Pros:

totul a fost exceptional.

2026-08-11 • via Nuitee
M
Muresan • solo_traveller • ro
10
Recomand!!
2026-08-11 • via Nuitee
D
Dani • solo_traveller • ro
10
2026-08-11 • via Nuitee
A
Adina Gabriela • solo_traveller • ro
9
2026-08-11 • via Nuitee
M
Mihai • solo_traveller • ro
9
Pros:

Piscina

Cons:

Cam departe de plaja

2026-08-11 • via Nuitee