Hotel Terra

Hotels
8.8 (1057 reviews)
Statiunea Neptun , Neptun , ro

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Good breakfast variety
Beautiful rooms
Cons:
Cleanliness concerns
Food hygiene issues
Location relative to beach

Categories

Cleanliness
8.09
Multiple mentions of cleanliness issues, such as unclean towels and bathrooms smelling unpleasant.
Service
9.56
Service was praised in several reviews for being friendly and helpful.
Location
8.6
The location is acceptable but mentioned as being a bit far from the beach.
Room Quality
8.55
Rooms were rated positively but with some comments on small size and issues with additional bedding.
Amenities
9.08
Amenities like the pool and breakfast were appreciated, but there were issues mentioned regarding lack of basic items.
Value for Money
9.04
Overall good value but inconsistent based on cleanliness feedback.
Food and Beverage
8.09
Food was noted both positively and negatively; while breakfast was praised, there were severe complaints regarding hygiene.
Overall Experience
9.36
Overall experience was good, with many positive mentions but underlying issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation
Hotel Terra in Neptun offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy garden views and relax on the terrace during your stay.

Convenient Amenities
The property features a bar, 24-hour front desk, and is close to popular attractions like Oak Tree Reserve and Paradis Land Neptun.

Ideal Location
Situated just 750 meters from La Steaguri Beach, Hotel Terra is the perfect choice for your stay in Neptun. Book now and experience comfort and convenience at its best.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 13 years old stay for 84 lei per person per night when using an available extra bed.
    People 14 years old and over stay for 108 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1057 reviews
Cleanliness: 8.09
Service: 9.56
Location: 8.6
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.36
M
Maira • solo_traveller • de
7
Solides, nettes Hotel mit Abstrichen
Pros:

Solides Hotel, aber das Preis-Leistungsverhältnis passt im Vergleich zu anderen nahe gelegenen Hotels nicht. Der Pool ist schön, die Außenanlagen insgesamt auch. Jedoch schallt den ganzen Tag (und bis spät abends) sehr laute Musik über das Gelände, was mich gestört hat. Die Zimmer sind nett und die Betten bequem. Das Frühstück war gut, wenn auch qualitativ eher mittelmäßig.

Cons:

Zu teuer für die gebotene Leistung. Kein Fitnessraum. Tagsüber sehr laute Musik im Pool und den Außenbereichen.

2026-06-18 • via Nuitee
V
Valentin • solo_traveller • ro
9
2026-06-17 • via Nuitee
G
Gabriel • solo_traveller • ro
9
2026-06-17 • via Nuitee
A
alina • couple • ro
8
Pros:

It is very clean, nice pool.

Cons:

Small room

2026-06-16 • via Nuitee
O
ovidiu • family_with_children • ro
10
Un exemplu pentru hotelurile din Mamaia Nord
Pros:

Mic dejun excelent, variat și bine preparat. Locație liniștită, acces facil

Cons:

Cam departe de plajă, dar nu am urmărit neapărat o locație de genul.

2026-06-09 • via Nuitee
C
Costi Costelo • solo_traveller • es
10
Pros:

Totul

2026-06-08 • via Nuitee
K
klm_dbase • couple • ro
7
Bun pentru o noapte, nota e aproape de 8 dar nu e
Pros:

Se vede ca s-a investit foarte mult sa se aduca un hotel distrus de dupa comunism la o stare demna de 4 stele. Ne-a placut feelingul general al hotelului. Personalul foarte dragut, saritor (receptie, restaurant). Camera a fost curata, patul a fost confortabil. Exista potential, insa hotelul in acest moment nu merita cele 4 stele. Ce-i drept tot ce e de 4 stele la noi la mare, ar fi considerat de maximum 3 in alte parti.

Cons:

Micul dejun nu a fost de 4 stele. Lenjeria de pat a fost foarte veche. Chiar daca a fost curata, a depasit de mult termenul la care ar trebui schimbata cu ceva mai nou, mai elegant. Prosoapele, la fel. La minibar am avut 2 sticle de apa minerala (una plata, una cu bule), ambele plasate pe frigider in loc de "in frigider". Asta nu e material de minibar, ar fi trebuit sa fie din partea casei. Minibar incepe un pic mai "sus" la 4 stele. Va recomand sa le luati de acolo, creaza sentiment de proasta calitate.
Sunt foarte multe de reparat pana incepe sezonul in jurul cladirii, zona piscinei de afara, etc. In perioada de off-seazon/pre-seazon, restaurantul poate fi mai concentrat. Acum totul a fost rasfirat, prin 2 incaperi imense si a fost cam greu sa identifici ce, unde se afla.

2026-06-08 • via Nuitee
D
Dan • solo_traveller • ro
9
2026-06-07 • via Nuitee
S
Serban • family_with_children • ro
4
2026-06-05 • via Nuitee
B
botezatu • couple • ro
10
2026-06-03 • via Nuitee
O
Ola • couple • ro
10
2026-06-03 • via Nuitee
M
Mecla • family_with_children • ro
10
2026-06-03 • via Nuitee
M
Marius • solo_traveller • ro
10
2026-06-02 • via Nuitee
G
Georgiana • family_with_children • ro
10
2026-06-02 • via Nuitee
E
Ema • solo_traveller • ro
10
2026-05-31 • via Nuitee
V
Vlad • solo_traveller • ro
10
2026-05-20 • via Nuitee
M
Marian • couple • ro
10
Pros:

Tot

2026-05-15 • via Nuitee
M
Miki • family_with_children • ro
9
2026-05-12 • via Nuitee
M
Monica • solo_traveller • ro
7
2026-05-08 • via Nuitee
A
Angela • solo_traveller • ro
10
2026-05-07 • via Nuitee